
Mercedes-Benz of South Charlotte
Pineville, NC
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Don’t trust this dealer. Scheduled an appointment the day prior to test drive a vehicle that has been on the lot for 100 days. I arrive and the sales person said he was about Scheduled an appointment the day prior to test drive a vehicle that has been on the lot for 100 days. I arrive and the sales person said he was about to call me stating the car was sold to a wholesaler the night prior. Wondering why they would pull the car up to the front parking lot, walk it, and tune it to be picked up by a wholesaler? What they did not see iOS me arriving early and watching the salesman ensure the car was ready for a test drive. The salesman states he found out that morning and was getting read to call me, not true. He was sitting in the car for 15 minutes preparing for a test drive for another customer. They couldn’t even tell me the truth, I believe this is how dealers receive a bad name for themselves. Very bad business for customers who drive 1 hour to test drive, and they couldn’t tell the truth or call . Won’t be back. More
Eduardo is very knowledgeable and professional at his job! He took good care of me and made sure I was happy with my purchase. Thank you Eduardo for my wonderful suv! job! He took good care of me and made sure I was happy with my purchase. Thank you Eduardo for my wonderful suv! More
Dave Rodriguez has been taking care of our family for many years. Regardless of the situation, his knowledge and expertise always come shining thru. Thank you for always helping us find exactly what we a many years. Regardless of the situation, his knowledge and expertise always come shining thru. Thank you for always helping us find exactly what we are looking for! More
I recently bought a pre-owned car from Mercedes and had a very wonderful experience with the entire staff. Especially Raj Madan who helped us to finalize our dream car. He helped us to finalize the model by very wonderful experience with the entire staff. Especially Raj Madan who helped us to finalize our dream car. He helped us to finalize the model by providing different options within our budget. During the delivery day, he completed all formalities beforehand to save us time. More
Bobbie was amazing in helping us the experience of purchasing our first electric vehicle. Our overall purchasing experience was just the taste of care needed. We will recommend SCM to our family a purchasing our first electric vehicle. Our overall purchasing experience was just the taste of care needed. We will recommend SCM to our family and friends. Thank you Bobbie and Jonathan. Blessings More
I recently had the pleasure of visiting the Mercedes-Benz dealership, and I cannot speak highly enough of the exceptional experience I received from a salesman Darius Brown. From the moment I entered the sho dealership, and I cannot speak highly enough of the exceptional experience I received from a salesman Darius Brown. From the moment I entered the showroom, he greeted me with professionalism, courtesy, and a genuine enthusiasm for providing top-notch service. Here's why my experience at the Mercedes-Benz dealership was truly excellent: 1. Exemplary Customer Service: Darius Brown at the Mercedes-Benz of South Charlotte dealership was a true embodiment of outstanding customer service. He was attentive, friendly, and knowledgeable, making me feel valued and well-cared for throughout the entire process. 2. Impeccable Vehicle Selection: The dealership showcased an impressive array of Mercedes-Benz vehicles, catering to a variety of preferences and needs. Whether you're seeking a luxury sedan, a versatile SUV, or a sleek sports car, they had a wide range of models available. The quality and craftsmanship of the vehicles were exceptional, reflecting the brand's commitment to excellence. 3. Expert Guidance and Knowledge: Darius exhibited deep expertise and a genuine passion for the brand. He patiently guided me through the features, performance capabilities, and technological advancements of each vehicle I was interested in. His insights helped me make an informed decision based on my specific requirements. 4. Transparent and Professional Transactions: Darius took his time explaining what the process would be like. I appreciated the dealership's transparent approach to pricing and negotiations. There were no hidden costs or surprises, as they provided a clear breakdown of all expenses and financing options. The entire process was conducted with professionalism and integrity, making me feel confident and secure in my purchase. 5. Immaculate Facilities and Amenities: The Mercedes-Benz dealership maintained immaculate facilities, creating a comfortable and luxurious environment for customers. Overall, my experience at the Mercedes-Benz of South Charlotte dealership with Darius was nothing short of excellent. Their commitment to exceptional customer service, extensive vehicle selection, transparent transactions, and luxurious facilities truly set them apart. If you're in search of a remarkable car-buying experience and the epitome of automotive excellence, I wholeheartedly recommend visiting the Mercedes-Benz of South Charlotte dealership and more importantly Darius! It's an investment in not just a vehicle, but also in an exceptional ownership experience that is bound to exceed your expectations. More
Robby thank you for your help you did an excellent job. He was very knowledgeable and I will definitely spread the word with my family and friends He was very knowledgeable and I will definitely spread the word with my family and friends More