Mercedes-Benz of South Charlotte

I recently had the pleasure of working with Darius Brown at Mercedes-Benz of Charlotte, and I am delighted to share my exceptional experience. Darius proved to be an outstanding automotive advisor, showcasi at Mercedes-Benz of Charlotte, and I am delighted to share my exceptional experience. Darius proved to be an outstanding automotive advisor, showcasing his expertise, professionalism, and genuine care for his customers. Darius' knowledge of Mercedes-Benz vehicles was truly impressive. He provided detailed explanations of various models, highlighting their unique features and benefits. His expertise extended beyond the basics, as he effortlessly delved into the technical aspects and engineering innovations that set Mercedes-Benz apart. It was evident that Darius had a passion for these vehicles and was genuinely enthusiastic about sharing his insights. Throughout the process, Darius exhibited exceptional professionalism. He was always prompt and well-prepared, ensuring that our interactions were productive and efficient. Darius patiently guided me through test drives, allowing me to experience the performance and comfort firsthand. His attention to detail in explaining the safety features and advanced technologies provided me with a comprehensive understanding of the Mercedes-Benz lineup. One aspect that truly stood out was Darius' dedication to personalized service. He took the time to understand my budgetary constraints, ensuring that he presented options that aligned with my financial goals. Darius was transparent in discussing pricing and financing, providing valuable advice without any pressure or sales tactics. His honesty and integrity were truly refreshing, making me feel confident and secure in my decision-making process. I wholeheartedly recommend Darius Brown at Mercedes-Benz of Charlotte to anyone seeking a remarkable car-buying experience. His unwavering professionalism, extensive knowledge, and personalized approach make him an exceptional automotive advisor. Darius sets the bar high for customer service, and his commitment to exceeding expectations is truly commendable. Mercedes-Benz of Charlotte is fortunate to have such a dedicated and remarkable individual on their team. A sincere thank you to Darius Brown and the entire staff at Mercedes-Benz of Charlotte for delivering an outstanding customer experience. More

Bobby is the best. Professional and not pushy at all. Professional staff across the board and very easy to work with. Professional and not pushy at all. Professional staff across the board and very easy to work with. More

Very Poor customer service, Not a honest business. Admin. Employee's will not be truthful and will damage your car. I have had the worst experience with the dealership and advise customers to be aware Admin. Employee's will not be truthful and will damage your car. I have had the worst experience with the dealership and advise customers to be aware of the people here. Check the bbb website to read their reviews. More

I had the pleasure of working with Eduardo Prego as my Sales Consultant. From the start of the process to the very end, Eduardo was nothing but fantastic & professional with the way he communicated. Eduar Sales Consultant. From the start of the process to the very end, Eduardo was nothing but fantastic & professional with the way he communicated. Eduardo even delivered my car to me at my residence. I thought that was cool to experience. More

I have purchased three Mercedes now from this dealership and from Dave Rodriguez! He is always super responsive and helpful. Feel confident in the purchases made and appreciate his honesty and delivery o and from Dave Rodriguez! He is always super responsive and helpful. Feel confident in the purchases made and appreciate his honesty and delivery of an awesome new ride! More

Excellent knowledge and customer service. Would highly recommend Eduardo as a sales person. He’ll take care of you. Would highly recommend Eduardo as a sales person. He’ll take care of you. More

It's a pleasure dealing with a car dealership with the friendly atmosphere & professional work ethic demonstrated by MB of S. CLT. Thank you David R. for know ing the product inside-out & facilitating a p friendly atmosphere & professional work ethic demonstrated by MB of S. CLT. Thank you David R. for know ing the product inside-out & facilitating a pain free buying experience. More

Great experience at MB of South Charlotte. Always enjoy my time there. Really appreciate the people there and especially Gary Childers that always goes above and beyond.. Always enjoy my time there. Really appreciate the people there and especially Gary Childers that always goes above and beyond.. More

Gary Childers made me feel like a VIP customer. I am so thankful for how he treated my fiancé and I. Very nice dealership. I am so thankful for how he treated my fiancé and I. Very nice dealership. More