Mercedes-Benz of South Charlotte

Robby thank you for your help you did an excellent job. He was very knowledgeable and I will definitely spread the word with my family and friends He was very knowledgeable and I will definitely spread the word with my family and friends More

Such a great group at this dealership. I’ve been dealing with Gary Childers for many years. He does suck an amazing job. I’ve been dealing with Gary Childers for many years. He does suck an amazing job. More

I recently had the pleasure of visiting the Mercedes-Benz dealership, and I cannot speak highly enough of the exceptional experience I received from a salesman Darius Brown. From the moment I entered the sho dealership, and I cannot speak highly enough of the exceptional experience I received from a salesman Darius Brown. From the moment I entered the showroom, he greeted me with professionalism, courtesy, and a genuine enthusiasm for providing top-notch service. Here's why my experience at the Mercedes-Benz dealership was truly excellent: 1. Exemplary Customer Service: Darius Brown at the Mercedes-Benz of South Charlotte dealership was a true embodiment of outstanding customer service. He was attentive, friendly, and knowledgeable, making me feel valued and well-cared for throughout the entire process. 2. Impeccable Vehicle Selection: The dealership showcased an impressive array of Mercedes-Benz vehicles, catering to a variety of preferences and needs. Whether you're seeking a luxury sedan, a versatile SUV, or a sleek sports car, they had a wide range of models available. The quality and craftsmanship of the vehicles were exceptional, reflecting the brand's commitment to excellence. 3. Expert Guidance and Knowledge: Darius exhibited deep expertise and a genuine passion for the brand. He patiently guided me through the features, performance capabilities, and technological advancements of each vehicle I was interested in. His insights helped me make an informed decision based on my specific requirements. 4. Transparent and Professional Transactions: Darius took his time explaining what the process would be like. I appreciated the dealership's transparent approach to pricing and negotiations. There were no hidden costs or surprises, as they provided a clear breakdown of all expenses and financing options. The entire process was conducted with professionalism and integrity, making me feel confident and secure in my purchase. 5. Immaculate Facilities and Amenities: The Mercedes-Benz dealership maintained immaculate facilities, creating a comfortable and luxurious environment for customers. Overall, my experience at the Mercedes-Benz of South Charlotte dealership with Darius was nothing short of excellent. Their commitment to exceptional customer service, extensive vehicle selection, transparent transactions, and luxurious facilities truly set them apart. If you're in search of a remarkable car-buying experience and the epitome of automotive excellence, I wholeheartedly recommend visiting the Mercedes-Benz of South Charlotte dealership and more importantly Darius! It's an investment in not just a vehicle, but also in an exceptional ownership experience that is bound to exceed your expectations. More

I recently had the pleasure of working with Darius Brown at Mercedes-Benz of Charlotte, and I am delighted to share my exceptional experience. Darius proved to be an outstanding automotive advisor, showcasi at Mercedes-Benz of Charlotte, and I am delighted to share my exceptional experience. Darius proved to be an outstanding automotive advisor, showcasing his expertise, professionalism, and genuine care for his customers. Darius' knowledge of Mercedes-Benz vehicles was truly impressive. He provided detailed explanations of various models, highlighting their unique features and benefits. His expertise extended beyond the basics, as he effortlessly delved into the technical aspects and engineering innovations that set Mercedes-Benz apart. It was evident that Darius had a passion for these vehicles and was genuinely enthusiastic about sharing his insights. Throughout the process, Darius exhibited exceptional professionalism. He was always prompt and well-prepared, ensuring that our interactions were productive and efficient. Darius patiently guided me through test drives, allowing me to experience the performance and comfort firsthand. His attention to detail in explaining the safety features and advanced technologies provided me with a comprehensive understanding of the Mercedes-Benz lineup. One aspect that truly stood out was Darius' dedication to personalized service. He took the time to understand my budgetary constraints, ensuring that he presented options that aligned with my financial goals. Darius was transparent in discussing pricing and financing, providing valuable advice without any pressure or sales tactics. His honesty and integrity were truly refreshing, making me feel confident and secure in my decision-making process. I wholeheartedly recommend Darius Brown at Mercedes-Benz of Charlotte to anyone seeking a remarkable car-buying experience. His unwavering professionalism, extensive knowledge, and personalized approach make him an exceptional automotive advisor. Darius sets the bar high for customer service, and his commitment to exceeding expectations is truly commendable. Mercedes-Benz of Charlotte is fortunate to have such a dedicated and remarkable individual on their team. A sincere thank you to Darius Brown and the entire staff at Mercedes-Benz of Charlotte for delivering an outstanding customer experience. More

Bobby is the best. Professional and not pushy at all. Professional staff across the board and very easy to work with. Professional and not pushy at all. Professional staff across the board and very easy to work with. More

Very Poor customer service, Not a honest business. Admin. Employee's will not be truthful and will damage your car. I have had the worst experience with the dealership and advise customers to be aware Admin. Employee's will not be truthful and will damage your car. I have had the worst experience with the dealership and advise customers to be aware of the people here. Check the bbb website to read their reviews. More

I had the pleasure of working with Eduardo Prego as my Sales Consultant. From the start of the process to the very end, Eduardo was nothing but fantastic & professional with the way he communicated. Eduar Sales Consultant. From the start of the process to the very end, Eduardo was nothing but fantastic & professional with the way he communicated. Eduardo even delivered my car to me at my residence. I thought that was cool to experience. More

I have purchased three Mercedes now from this dealership and from Dave Rodriguez! He is always super responsive and helpful. Feel confident in the purchases made and appreciate his honesty and delivery o and from Dave Rodriguez! He is always super responsive and helpful. Feel confident in the purchases made and appreciate his honesty and delivery of an awesome new ride! More

Excellent knowledge and customer service. Would highly recommend Eduardo as a sales person. He’ll take care of you. Would highly recommend Eduardo as a sales person. He’ll take care of you. More