Mercedes-Benz of South Charlotte

I recently leased a new 2024 S 580 MB and Gary Childers my salesperson was absolutely amazing. Gary made the process enjoyable and seamless. When my wife and I arrived, Gary had everything ready!!!!!!!! my salesperson was absolutely amazing. Gary made the process enjoyable and seamless. When my wife and I arrived, Gary had everything ready!!!!!!!! Marc in the Finance department was fantastic!!!!!!!!!!! Will definitely refer family and friends............... More

Purchased a CPO S-class and was helped by Stephanie, who went above and beyond to ensure the whole experience was smooth and professional. Didn't feel pressured at any point and would do business with Step went above and beyond to ensure the whole experience was smooth and professional. Didn't feel pressured at any point and would do business with Stephanie amd the dealership again. More

David Rodriguez is fantastic to work with! He provided a world class experience unlike anyone else and made this experience enjoyable. His personal follow-up and knowledge are exceptional! Th He provided a world class experience unlike anyone else and made this experience enjoyable. His personal follow-up and knowledge are exceptional! The entire team has been great to work with and I love my new Mercedes! Thank you, D-Rod!!! More

In October 2024 I bought a 2021 MB GLC300 4MATIC from a MB dealer in Mathews, NC. This is a certified pre-owned MB. Two weeks later I needed to bring the car into a closer MB dealer for some minor servic MB dealer in Mathews, NC. This is a certified pre-owned MB. Two weeks later I needed to bring the car into a closer MB dealer for some minor service and when I went to pick up the vehicle they told me that I needed new wiper blades. When I questioned the service advisor and told him I just bought this car, I asked how they determine the blades need replacing he told me that they have an indicator on them that changes color when they need replacing. I asked him to show me and when he did, we saw that the indicator had not changed color and indeed I didn't nee new blades. Had I not questioned this, like most people, I would have had to pay over $75 for new blades without even needing them. The service advisor apologized and couldn't explain why the service tech said I needed new blades. Pretty sure I know why. Bottom line. Don't trust this MB dealer. They probably have mandates that require the techs to upsell as much as they can. Maybe even have quotas to achieve. How many people get screwed by the dealers? I feel like I got lucky this time but now my faith in MB dealers is lost. More

From the moment you walk through the sales room door, you are pleasantly greeted and assistance is readily available. This is the second E350 that I bought from David Rodriguez! He makes buying a new car are pleasantly greeted and assistance is readily available. This is the second E350 that I bought from David Rodriguez! He makes buying a new car an enjoyable, stress free event. David explains everything about the car, advantages, and the continuous service options. My first car purchased with David was a 2010, and every year when I brought that car in for service, I was treated as if it was a brand new car! That’s the expected treatment that keeps me coming back. I will always recommend this dealership to any of my friends in the market for a Mercedes. Congratulations to the staff and management of MB South Charlotte for establishing primer protocols that make each customer feel special. More

Gary and the team at South Charlotte are great folks who care about their customers! care about their customers! More

I had the pleasure of working with Darius Brown while purchasing a S580. He was not only warm and knowledgeable but eager to ensure my experience was second to none. Go see Darius….he will get you squar purchasing a S580. He was not only warm and knowledgeable but eager to ensure my experience was second to none. Go see Darius….he will get you squared away! More

Gary did a great job finding the vehicle we wanted and took care of us. took care of us. More

Great dealership with friendly and knowledgeable staff. The purchasing process was smooth and easy. Will definitely be buying from them again. The purchasing process was smooth and easy. Will definitely be buying from them again. More

I will only buy from David Rodriguez. He makes me feel welcome and never rushes my decisions. He is always helpful. He is the super star at this dealership. He makes me feel welcome and never rushes my decisions. He is always helpful. He is the super star at this dealership. More