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Mercedes-Benz of South Charlotte
Pineville, NC
1,330 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,330 reviews
June 29, 2025
Great experience buying my Mercedes from Eduardo Prego (Sales Consultant) and Jeff Gourd (Sales Manager) from Mercedes-Benz of South Charlotte! Thank you Eduardo and Jeff for the excellent experience and (Sales Consultant) and Jeff Gourd (Sales Manager) from Mercedes-Benz of South Charlotte! Thank you Eduardo and Jeff for the excellent experience and good deal on the vehicle! It's been a very smooth and pleasant experience! Regards, Surya More
by Surya
Employees Worked With
Jeff Gourd, Pat Oberer, Eduardo Prego
June 27, 2025
As always, David Rodriguez and Brady Black did a fantastic job with the new car delivery. I have been working with this dealership since 2012 and have always had an outstanding customer service expe fantastic job with the new car delivery. I have been working with this dealership since 2012 and have always had an outstanding customer service experience and service support. The staff is always friendly, very professional, communicates well and clearly, and truly cares about the customer experience. Highly recommend them! More
by Antonia Pollard
Employees Worked With
Brady Black, David Rodriguez
June 17, 2025
Top tier Mercedes dealership‼️ Mr. David “D-Rod” Rodriguez made ordering my G Wagon a breeze! He was very knowledgeable and kept me updated on the whole process. Marc Bartalini made David “D-Rod” Rodriguez made ordering my G Wagon a breeze! He was very knowledgeable and kept me updated on the whole process. Marc Bartalini made the finance process fast and easy while the concierge, Johnathan informed me on everything I needed to know about my new car. The manager, Jeff Gourd was very personable and respectful making sure I enjoyed the experience. More
by Gage Speight
Employees Worked With
David Rodriguez, Jeff Gourd, Marc Bartalini
May 30, 2025
Always a great experience here. Nice people and very helpful. A big thanks to Gary Childers for spending extra time with us looking at cars on the lot. Nice people and very helpful. A big thanks to Gary Childers for spending extra time with us looking at cars on the lot. More
by ScottC4
Employees Worked With
Gary Childers
May 21, 2025
Here’s a 15-word expression of your satisfaction with your car dealership: **"Exceptional service, honest staff, smooth process—this dealership exceeded expectations and earned my lifelong loyalty."** your car dealership: **"Exceptional service, honest staff, smooth process—this dealership exceeded expectations and earned my lifelong loyalty."** Would you like it to sound more casual, professional, or emotional? I can tailor it further! More
by alfredo.a.valencia
Employees Worked With
David Rodriguez
May 12, 2025
I would not recommend this dealership. I wish that I could give them less than 1 star. My car was towed there for servicing. I was told their was a $250 diagnostic fee. Okay, then after th I wish that I could give them less than 1 star. My car was towed there for servicing. I was told their was a $250 diagnostic fee. Okay, then after they did the diagnostic they said it will be another $250 because they said they found another issue so it will be another $250. It was NEVER disclosed to me that if they found more than one issue it would be another $250. On top of that they wanted to change over $5000 for a tear down and that's not including the work. This place is a RIP OFF. Not to mention the service manager had a very nasty attitude and was very rude. The company needs to get rid of him because he is making the company as a whole look bad! Don't take your car here! More
by asia19752000
Employees Worked With
John Delph
May 09, 2025
I would like to thank David Rodriguez in the acquisition of our new auto!The whole experience was amazing and me and my husband felt recognized by the brand of our new auto!The whole experience was amazing and me and my husband felt recognized by the brand More
by ffwaldeck
Employees Worked With
David Rodriguez, Pat Oberer
