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Mercedes-Benz of South Charlotte

Pineville, NC

4.8
1,314 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,314 reviews

September 19, 2022

very responsive and pleasant to deal with. ordered vehicle to replace lease that was ending several months in advance. More

by bill
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
jonathan, Gary Childers, Marc Bartalini
Sep 21, 2022 -

Mercedes-Benz of South Charlotte responded

Thank you so much for the perfect review, Bill. Here at Mercedes-Benz of South Charlotte, we make it a priority to understand the needs of our customers and deliver quality customer care. We greatly appreciate you shopping our inventory and allowing our Sales Team to assist with your order.

September 16, 2022

David went above and beyond to ensure I was getting the SUV that would fulfill my expectations. He made us feel like he really cared about how I felt and not just making a sale. Extremely knowledgeable and More

by danavicky_08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez, Marc Bartalini
Sep 17, 2022 -

Mercedes-Benz of South Charlotte responded

Communication is key here at Mercedes-Benz of South Charlotte. Our excellent Sales Team strives to make our customers feel welcome while providing a helpful and knowledgeable dealership experience. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

September 12, 2022

David Rodriguez's professional service delivery was exceptional and outstanding. His nimble and yet thorough service ensured that I had my car inside of a week. I am thoroughly delighted and I ho More

by Tola Olarinre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Sep 13, 2022 -

Mercedes-Benz of South Charlotte responded

Thank you for a great review, Tola. Mercedes-Benz of South Charlotte appreciates that you recognize our high-quality customer service and effort to get your car to you in a timely manner. Please reach out if we can assist with anything further. We hope to see you again in the future.

September 09, 2022

Both Grant and Darrel were a great help in finding and delivery us the best offer they could on a used vehicle. Everyone was kind and polite. And the process felt fun rather than a bother. Had great conve More

by vanhowell007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant hyenigan, Darrell Kimrey
Sep 09, 2022 -

Mercedes-Benz of South Charlotte responded

Hello. Thank you for the five-star review and it is our pleasure to have you as a customer here at Mercedes-Benz of South Charlotte. It is always the mission of our Sales Team to provide an excellent customer experience while providing a smooth car buying process. We truly appreciate your business here at Mercedes-Benz of South Charlotte and congratulations again to you on the purchase of your new car.

September 08, 2022

Darrell was incredibly helpful, kind and sold me an amazing vehicle. I wouldn’t go anywhere else for my next used car. They treated my Honda van like a Mercedes. It was in top condition, even with 70k More

by meganlshreve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey
Sep 08, 2022 -

Mercedes-Benz of South Charlotte responded

We greatly appreciate receiving reviews like yours, which is what our Sales Team strives for here at Mercedes-Benz of South Charlotte. We are elated to read you had an amazing experience while purchasing your vehicle. Thank you for your business.

September 08, 2022

My husband leased a C300 in September, 2019 and then had a stroke 8 months later. I contacted S. Charlotte M Benz for assistance with the end of lease process because I had to handle it for my husband. Ed More

by joanrwolf
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Sep 08, 2022 -

Mercedes-Benz of South Charlotte responded

Hello, this review made us smile. We care about our customers and want to ensure you have a smooth experience with us. It is a pleasure to know that we were able to assist in the process of getting your name added to the title. If there is anything more we can help you with, please reach out to us. We hope your husband is doing well. Thank you for choosing Mercedes-Benz of South Charlotte.

September 03, 2022

David Rodriguez The BEST in customer service and we were happy to have purchase our Mercedes-Benz from him More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Sep 04, 2022 -

David responded

David was the best. He was motivating and encouraging without being pushy. He made want this car. I love him

August 31, 2022

I would highly recommend Gary Childers at Mercedes Benz South Charlotte. He was a top notch from pre visit calls thru delivery!! Great vehicle and exceptional service. More

by RevKev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Marc Bartalini
Sep 01, 2022 -

Mercedes-Benz of South Charlotte responded

Hello! We're pleased to learn that our staff provided top-notch service throughout the purchase process. We hope you continue to choose us for all your automotive needs. All the best from Mercedes-Benz of South Charlotte.

August 30, 2022

Outstanding customer service by Gary Childers at Mercedes Benz South Charlotte. He was a pleasure from start to finish. I would highly recommend!! Great cars and exceptional service. KC More

by Katrina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Aug 31, 2022 -

Mercedes-Benz of South Charlotte responded

Hi Katrina, we really appreciate your positive review and recommendation. Thank you for choosing us here at Mercedes-Benz of South Charlotte. If you ever need further assistance, we will be more than happy to assist you. Have a lovely day.

August 27, 2022

I have a very nice experience at Mercedes Benz dealer on this location, the sale person I worked was very helpful. More

by Vialroma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Aug 30, 2022 -

Mercedes-Benz of South Charlotte responded

We thank you for your positive review of Mercedes-Benz of South Charlotte. Our Sales Team appreciates your business and five-star rating. We look forward to working with you in the future.

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