Mercedes-Benz of South Charlotte

Eduardo was great! I started out with Kyle Maslonka and he was such a sweetheart. I came looking for an E 350 and Kyle showed me the GLE 350 that was perfect for what I started out with Kyle Maslonka and he was such a sweetheart. I came looking for an E 350 and Kyle showed me the GLE 350 that was perfect for what I wanted! I wish I could’ve finished up with him but when I called to inquire about vehicles Eduardo is who answered the phone so he finished the deal and took me on the test drive and finished all of the closing paperwork but they were both great. Eduardo was a little preoccupied but still a pleasure to work with. The only concern I had I spoke with a manager and he cleared it up and made it all make perfect sense. He was very personable very understanding and extremely friendly. I was preapproved through my bank who offered a commitment letter so that I could leave same day with the car but the dealership wouldn’t accept it. While I don’t like the process I completely understand it and once the dealership received the check from my bank I was able to pick up my SUV. The entire staff was great from the time I walked though the door until the time I left. They have also been really good about following up. I will definitely refer new customers and I would most certainly purchase another vehicle from this location. Next time I’ll be sure to stop by my bank to get the check prior to going to the dealership. More

Eduardo provided the most incredible service! Usually I hate going to a dealer, but Eduardo provides the service and feeling that only him and Mercedes could give! Easy buying process and excell Usually I hate going to a dealer, but Eduardo provides the service and feeling that only him and Mercedes could give! Easy buying process and excellent after-sales follow up!! Will only buy here in the future! More

Bobby Sabates is the BEST! Excellent knowledge of product, great service, and wonderful to work with. Service department is great to work with also. Excellent knowledge of product, great service, and wonderful to work with. Service department is great to work with also. More

Wonderful process. Dave Rodrigues is Top of the line salesperson. This is our 3 rd car with him. Dave Rodrigues is Top of the line salesperson. This is our 3 rd car with him. More

very responsive and pleasant to deal with. ordered vehicle to replace lease that was ending several months in advance. ordered vehicle to replace lease that was ending several months in advance. More

David went above and beyond to ensure I was getting the SUV that would fulfill my expectations. He made us feel like he really cared about how I felt and not just making a sale. Extremely knowledgeable and SUV that would fulfill my expectations. He made us feel like he really cared about how I felt and not just making a sale. Extremely knowledgeable and supportive. Great communication no matter what time of the day. More

David Rodriguez's professional service delivery was exceptional and outstanding. His nimble and yet thorough service ensured that I had my car inside of a week. I am thoroughly delighted and I ho exceptional and outstanding. His nimble and yet thorough service ensured that I had my car inside of a week. I am thoroughly delighted and I hope that this is the beginning of a lengthy and great business relationship between D-Rod (on behalf of Mercedes Benz of South of Charlotte) and I. I am thoroughly pleased. More

Both Grant and Darrel were a great help in finding and delivery us the best offer they could on a used vehicle. Everyone was kind and polite. And the process felt fun rather than a bother. Had great conve delivery us the best offer they could on a used vehicle. Everyone was kind and polite. And the process felt fun rather than a bother. Had great conversations and got to leave feeling welcomed, happy, and completely satisfied. Thanks to all who helped and to Grant and Darrel being the best salesman a customer could ask for. Cheers More

Darrell was incredibly helpful, kind and sold me an amazing vehicle. I wouldn’t go anywhere else for my next used car. They treated my Honda van like a Mercedes. It was in top condition, even with 70k amazing vehicle. I wouldn’t go anywhere else for my next used car. They treated my Honda van like a Mercedes. It was in top condition, even with 70k miles on it. Darrell made the process efficient and went out of his way to be helpful and ensure I was happy. More

My husband leased a C300 in September, 2019 and then had a stroke 8 months later. I contacted S. Charlotte M Benz for assistance with the end of lease process because I had to handle it for my husband. Ed a stroke 8 months later. I contacted S. Charlotte M Benz for assistance with the end of lease process because I had to handle it for my husband. Eduardo Prego picked up the car to have it appraised and brought it back. He then brought the expertly prepared paperwork back to our home for my husband and me to sign so I could take the documents to the DMV to have the title put in both of our names so I could handle it from now on. Mr Prego was a tremendous help to us. He is a great representative of the So. Charlotte Mercedes Benz dealership, More