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Mercedes-Benz of South Charlotte

Pineville, NC

4.8
1,322 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,322 reviews

May 11, 2022

Dealership is very professional. Darrel Kimrey was whom we worked with and was a great help. Friendly environment and welcome. We will be returning in future car shopping! More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey
May 12, 2022 -

Mercedes-Benz of South Charlotte responded

We truly appreciate you taking the time to write such a nice review, and trusting the Mercedes-Benz of South Charlotte team to take great care of your vehicle. It is our pleasure to provide professional, friendly service and an overall great experience. We look forward to welcoming you back again next time.

May 01, 2022

Mercedes-Benz of South Charlotte truly over delivered on all fronts and set the caliber high for quality customer service. We arrived unannounced and Eduardo not only made time to assist us but offered the More

by Jen Anowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bartalini, Eduardo Prego
May 02, 2022 -

Mercedes-Benz of South Charlotte responded

Jen, we are elated to hear of the experience that you had with our Sales Department. Customer satisfaction is one of our core values and we are pleased to know that our Sales Team over-delivered and provided top-notch service. I am glad to know that our Service Advisor treated you with professionalism and offered knowledge and transparency around the sale of your new vehicle. From everyone at Mercedes-Benz of South Charlotte, we appreciate your business and invite you back should you have additional automotive needs in the future.

April 30, 2022

We have working with Eduardo Prego for years, and he always is exceptional. He is very professional and has a great personality. We highly recommend him. More

by DLiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
May 02, 2022 -

Mercedes-Benz of South Charlotte responded

Hello. We're thankful to know that our Team has always been satisfying to you when you visit here with us at Mercedes-Benz of South Charlotte. Thank you for the high rating and outstanding side of the support you've given us. Have a great day.

April 29, 2022

It is always a pleasure to visit this dealership. Everyone is very kind and helpful. Working with Gary Childers, trying to find a car, was an absolute pleasure.Gary is extremely patient. We never fel More

by Jim Gitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Marc Bartalini, Paul Newman, Tom Marcham
Apr 30, 2022 -

Mercedes-Benz of South Charlotte responded

Hello Jim, sounds like you had a great experience with our Sales Team. That's exactly what we like to see! Thank you for shopping with us here Mercedes-Benz of South Charlotte and we look forward to being here for you with any additional automotive needs. We appreciate the recommendation.

April 29, 2022

-Dealership is very professional. All the employees are courteous and knowledgeable. Gary Childers was extremely responsive to every request we had. -Despite all the problems in More

by Steve Mannell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Emmanuel, Gary Childers, Tom Marcham
Apr 30, 2022 -

Mercedes-Benz of South Charlotte responded

Steve, It is great to see our team here at Mercedes-Benz of South Charlotte went above and beyond for you during your car-buying experience. We appreciate your business.

April 21, 2022

We were very impressed with the competency and professionalism at Mercedes Benz of South Charlotte. Our new car purchase was very smooth. We will definitely use them for our new car needs in the More

by gdeweese1230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Jeff Gourd
Apr 21, 2022 -

Mercedes-Benz of South Charlotte responded

Thank you for taking the time to write a positive review! We're glad to hear our Sales Team was able to help you find a great new vehicle and were able to make your overall experience at our dealership smooth. If you ever need help with your new ride, feel free to give us a call at Mercedes-Benz of South Charlotte.

April 19, 2022

Flew in from Houston to buy our 2022 S580 from this dealership. What an outstanding experience it was! Professionalism, customer respect, and honest people made this a pleasant interaction from 1500 More

by steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey
Apr 19, 2022 -

Mercedes-Benz of South Charlotte responded

Thank you for the wonderful review. We are so happy to hear that you were able to have a great transaction from so far away. We are happy to assist with any of your future automotive needs at Mercedes-Benz of South Charlotte.

April 02, 2022

We had a fantastic experience at Mercedes-Benz of South Charlotte. We arrived early for our appointment with Darius and Eduardo greeted us, took us on multiple test drives, and worked hard to find me a veh More

by Amanda Ball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan (the teacher) aka product specialist , Darius Brown, Marc Bartalini, Eduardo Prego
Apr 03, 2022 -

Mercedes-Benz of South Charlotte responded

That is wonderful to see, Amanda! It is excellent to know our entire team here at Mercedes-Benz of South Charlotte made your car buying experience memorable and stress-free! We are happy to know our Sales Team worked hard to get you the vehicle that met all your wants and needs. Congratulations on your new vehicle!

April 02, 2022

Thank you Mercedes-Benz of Charlotte for helping me find my car. Darrell Kimrey was great at ensuring I was satisfied and received the best service and attention throughout the process. Many thanks! More

by thelmase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Pat Oberer
Apr 02, 2022 -

Mercedes-Benz of South Charlotte responded

Thelmase, We are grateful for you leaving us a positive review and feedback about your experience with our dealership. It means a lot to us and if you need any other assistance from us, please feel free to come by or call! Have a great day. All the best, Mercedes-Benz of South Charlotte

March 31, 2022

This is the second car I have purchased from Mercedes-Benz of South Charlotte. Both times I worked with Darrell and he is Fantastic!! Very informative and a pleasure to work with. This was the f More

by Marty D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Jeff Gourd, Marc Bartalini
Apr 01, 2022 -

Mercedes-Benz of South Charlotte responded

Marty, thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at Mercedes-Benz of South Charlotte! We hope you continue to choose us for all your automotive needs! Take care!

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