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Mercedes-Benz of South Charlotte

Pineville, NC

4.8
1,317 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,317 reviews

March 05, 2022

Excellent experience at Mercedes-Benz of South Charlotte. Darrell Kimrey is an amazing salesman. He was very thorough with his explanation of the vehicle and was able to answer all of my questions. Pat O More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Pat Oberer
Mar 06, 2022 -

Mercedes-Benz of South Charlotte responded

Brandon, thank you for your positive feedback and recommendation! Sounds like you had a knowledgeable and great car-buying experience from start to finish, which is what we like to hear! Enjoy your new vehicle, and please don't hesitate to reach out to Mercedes-Benz of South Charlotte for any future auto-related needs.

February 27, 2022

Eduardo was great, he is very knowledgeable and very customer oriented, I will never buy a car elsewhere!!! Thanks More

by ronaldrobertomiron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Feb 28, 2022 -

Mercedes-Benz of South Charlotte responded

We are pleased to hear you had such a positive experience with us, Ronald! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at Mercedes-Benz of South Charlotte!

February 27, 2022

I have been with this dealership since it’s opening. I have bought four Mercedes with the outstanding help of Bobby Sabates a sales rep that has become a good friend. He keeps in touch with service th More

by aherring1932. Al Herring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gourd, Aundre Newman, Marc Bartalini, Bobby Sabates, Jamie Scheuneman, Tom Marcham, John Delph
Feb 27, 2022 -

aherring1932. Al Herring responded

Forward above message thanking Bobby Sabates for superior assistance in buying my latest Mercedes at South Charlotte. He is a great salesperson, a gentleman and a friend. He has assisted me in buying four Mercedes Benz at South Charlotte. Please pass my application on to Bobby.

Feb 28, 2022 -

Mercedes-Benz of South Charlotte responded

Mercedes-Benz of South Charlotte appreciates the 5-stars, loyal business, and kind words. The team is glad your experiences have always been outstanding, and we look forward to seeing you again during many more great visits. Take care!

February 26, 2022

Bobby Sabates was great and easy to wrok with. He was there with us through the whole process. More

by Akhil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sabates
Feb 27, 2022 -

Mercedes-Benz of South Charlotte responded

We are so pleased to learn that our team took great care of you here at Mercedes-Benz of South Charlotte. We strive to provide our customers with the best service possible. We value your business.

February 25, 2022

Eduardo was amazing! When I was looking into trading in and getting a new car last year, he sat down with me in and took the time to explain options in detail so that I c More

by Karla Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego, Eduardo Prego
Feb 25, 2022 -

Mercedes-Benz of South Charlotte responded

Karla, thanks for the positive review! We can't tell you how nice it feels to hear that our Sales Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 25, 2022

I have been a good experience with this dealer, especially working with Eduardo Prego, who helped me finding a car for my daughter. I can highly recommend him. More

by Beatriz Anleu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Feb 26, 2022 -

Mercedes-Benz of South Charlotte responded

Beatriz, we are so pleased to read that our Sales Team took excellent care of you here at Mercedes-Benz of South Charlotte. We strive to provide our customers with the best service possible. We value your business and hope your daughter loves her new vehicle.

February 24, 2022

Had an appointment at 11:30 on Thursday for service. It took over 48 hours to get the job done. Lousy, very lousy service. No more business there. Just how long does it take to service a car? More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohamed Dana
Feb 25, 2022 -

Mercedes-Benz of South Charlotte responded

John, Thank you for sharing your review. Your feedback is important to us here at Mercedes-Benz of South Charlotte and I would appreciate the opportunity to speak with you to address your feedback about the wait time during your recent service visit. Please email me with your preferred contact information. Thank you, Eddie Bouphavan Service Manager Mercedes-Benz of South Charlotte ebouphavan@penskeautomotive.com

February 24, 2022

Gary Childers was wonderful in helping me locate the vehicle that I was looking for. He was very patient and knowledgeable regarding all of my questions about the vehicle and was able to find me exactl More

by moira_k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Feb 24, 2022 -

Mercedes-Benz of South Charlotte responded

Thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

February 18, 2022

Darrell Kimrey helped me finance the car of my dreams! ! Darrell was very helpful and helped me get the best deal for a first time buyer. Definitely use Darrell on your next vehicle purchase! Everyone that More

by ericas9008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Pat Oberer
Feb 19, 2022 -

Mercedes-Benz of South Charlotte responded

Hi Erica, thank you for taking the time to write a positive review! We're thrilled to hear our Sales Team was able to help you get into your dream vehicle and were able to make your overall experience at our dealership the best. If you ever need help with your dream ride, feel free to give us a call at Mercedes-Benz of South Charlotte.

February 15, 2022

Jonathan Emmanuel did an outstanding job explaining my new GLE features...He answered all of my questions with with step by step details. Thanks Jonathan ...It was A pleasure meeting you! Audrey Burton More

by Audreyb757
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Emmanuel, Darrell Kimrey, Debra Rushing, Nance Smithwick
Feb 15, 2022 -

Mercedes-Benz of South Charlotte responded

Hi Audrey, We are delighted that our team was outstanding and we hope that you are enjoying your Mercedes GLE. Thank you for choosing Mercedes-Benz of South Charlotte and we look forward to seeing you again.

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