Mercedes-Benz of South Charlotte

As always, David Rodriguez and Brady Black did a fantastic job with the new car delivery. I have been working with this dealership since 2012 and have always had an outstanding customer service expe fantastic job with the new car delivery. I have been working with this dealership since 2012 and have always had an outstanding customer service experience and service support. The staff is always friendly, very professional, communicates well and clearly, and truly cares about the customer experience. Highly recommend them! More

Top tier Mercedes dealership‼️ Mr. David “D-Rod” Rodriguez made ordering my G Wagon a breeze! He was very knowledgeable and kept me updated on the whole process. Marc Bartalini made David “D-Rod” Rodriguez made ordering my G Wagon a breeze! He was very knowledgeable and kept me updated on the whole process. Marc Bartalini made the finance process fast and easy while the concierge, Johnathan informed me on everything I needed to know about my new car. The manager, Jeff Gourd was very personable and respectful making sure I enjoyed the experience. More

Awesome staff. Gary was helpful and found the right car for us. We will be back! Gary was helpful and found the right car for us. We will be back! More

Here’s a 15-word expression of your satisfaction with your car dealership: **"Exceptional service, honest staff, smooth process—this dealership exceeded expectations and earned my lifelong loyalty."** your car dealership: **"Exceptional service, honest staff, smooth process—this dealership exceeded expectations and earned my lifelong loyalty."** Would you like it to sound more casual, professional, or emotional? I can tailor it further! More

I would like to thank David Rodriguez in the acquisition of our new auto!The whole experience was amazing and me and my husband felt recognized by the brand of our new auto!The whole experience was amazing and me and my husband felt recognized by the brand More

Absolutely the worst experience I have ever had with a service dept ,the #1 problem was to put a belt on correctly and while I was there I figured i would have some others things done ,I knew I had one se service dept ,the #1 problem was to put a belt on correctly and while I was there I figured i would have some others things done ,I knew I had one sensor in exhaust needed replacement, agreed to that since it was there already there, charged me over 500.00 plus the part that takes 5 minutes to replace and then tell me the def system needs work and the other sensor is bad and seized and was going to be 1300.00 to fix that's where I smelled the xxxxxxxx !!!!! And said im coming to get it dont fix that part ,It's a 2007 model and did not come from mercedes with def until later year models !!! Here's where it really gets good ,the second sensor they said needs replaced was intentionally unplugged!!! Plugged it back works perfectly, HERE IS MY WARNING DEALERSHIPS ARE STRUGGLING AND TRYING TO GENERATE INCOME HOW EVER THEY CAN , TECHNICIANS AREN'T GETTING ENOUGH HOURS SO THEY ARE INVENTING PROBLEMS!!! MERCEDES SOUTH OF CHARLOTTE I WILL NEVER BE BACK AND YOU HAVE BEEN WARNED !!! More

David was such a pleasure to work with. He Is quick with texts and call responses and got us exactly what we wanted very quickly. A smooth and easy experience! He Is quick with texts and call responses and got us exactly what we wanted very quickly. A smooth and easy experience! More

David Rodriguez was wonderful to work with. David made the whole process enjoyable. Didn’t feel pressured. Was ready when we arrived David made the whole process enjoyable. Didn’t feel pressured. Was ready when we arrived More

If you want the Mercedes-Benz experience, Mercedes-Benz of South Charlotte delivers in every way. of South Charlotte delivers in every way. More