Mercedes-Benz of South Charlotte

In October 2024 I bought a 2021 MB GLC300 4MATIC from a MB dealer in Mathews, NC. This is a certified pre-owned MB. Two weeks later I needed to bring the car into a closer MB dealer for some minor servic MB dealer in Mathews, NC. This is a certified pre-owned MB. Two weeks later I needed to bring the car into a closer MB dealer for some minor service and when I went to pick up the vehicle they told me that I needed new wiper blades. When I questioned the service advisor and told him I just bought this car, I asked how they determine the blades need replacing he told me that they have an indicator on them that changes color when they need replacing. I asked him to show me and when he did, we saw that the indicator had not changed color and indeed I didn't nee new blades. Had I not questioned this, like most people, I would have had to pay over $75 for new blades without even needing them. The service advisor apologized and couldn't explain why the service tech said I needed new blades. Pretty sure I know why. Bottom line. Don't trust this MB dealer. They probably have mandates that require the techs to upsell as much as they can. Maybe even have quotas to achieve. How many people get screwed by the dealers? I feel like I got lucky this time but now my faith in MB dealers is lost. More

From the moment you walk through the sales room door, you are pleasantly greeted and assistance is readily available. This is the second E350 that I bought from David Rodriguez! He makes buying a new car are pleasantly greeted and assistance is readily available. This is the second E350 that I bought from David Rodriguez! He makes buying a new car an enjoyable, stress free event. David explains everything about the car, advantages, and the continuous service options. My first car purchased with David was a 2010, and every year when I brought that car in for service, I was treated as if it was a brand new car! That’s the expected treatment that keeps me coming back. I will always recommend this dealership to any of my friends in the market for a Mercedes. Congratulations to the staff and management of MB South Charlotte for establishing primer protocols that make each customer feel special. More

I had the pleasure of working with Darius Brown while purchasing a S580. He was not only warm and knowledgeable but eager to ensure my experience was second to none. Go see Darius….he will get you squar purchasing a S580. He was not only warm and knowledgeable but eager to ensure my experience was second to none. Go see Darius….he will get you squared away! More

Great dealership with friendly and knowledgeable staff. The purchasing process was smooth and easy. Will definitely be buying from them again. The purchasing process was smooth and easy. Will definitely be buying from them again. More

I will only buy from David Rodriguez. He makes me feel welcome and never rushes my decisions. He is always helpful. He is the super star at this dealership. He makes me feel welcome and never rushes my decisions. He is always helpful. He is the super star at this dealership. More

Dave Rodriquez is awesome! The process was a breeze since the first time I reached out to him all the way to closing the deal. Dave responded very quickly to every question w The process was a breeze since the first time I reached out to him all the way to closing the deal. Dave responded very quickly to every question we had and made us feel at ease. I have also worked with Dave in the past and it has always been nothing short of a great experience! More

David Rodriguez is the best! When we buy again it will be with David. He truly cares about his customers and puts so much professionalism into everything he does. When we buy again it will be with David. He truly cares about his customers and puts so much professionalism into everything he does. More

Amazing service! Treated us with such respect and went above and beyond to help us get the perfect vehicle! Treated us with such respect and went above and beyond to help us get the perfect vehicle! More

My experience with Mercedes Benz of S Charlotte was nothing short of amazing! I traveled over 200 miles to make my purchase and wouldn’t have even considered another dealership nothing short of amazing! I traveled over 200 miles to make my purchase and wouldn’t have even considered another dealership More

Eduardo was my salesman! I purchased a new GLC 300 2025 and I am very pleased with my new vehicle as well as with Mr. Eduardo's professionalism, courtesy and attentiveness t I purchased a new GLC 300 2025 and I am very pleased with my new vehicle as well as with Mr. Eduardo's professionalism, courtesy and attentiveness to my needs in helping me get the vehicle that I wanted! From the very beginning of my search for a GLC, it was Eduardo who consistently called me and helped me to navigate through this process!! I am very pleased with the outstanding service I received from Eduardo and this dealership and highly recommend both!! He was such a joy to work with!! THANK YOU so very much Mr. Eduardo for helping me purchase the SUV I've always wanted! Best, Jacqueline More