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Mercedes-Benz of South Charlotte

Pineville, NC

4.8
1,313 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,313 reviews

June 29, 2021

The staff was very polite when I first arrived.. My Sales Agent, Mr..Eduardo Prego was very professional and helpful. I felt like he wanted me to win! More

by sheba2015dt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Jun 30, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for the positive review and rating! We are happy to know that you had a 5-star experience with us and with the help of our Sales Team. We hope that you will continue to visit us at Mercedes-Benz of South Charlotte!

June 25, 2021

I am a three time customer with them. I plan on coming back for my next onr. Great customer service and try to cater to all your needs More

by Jvasquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Brown, Marc Bartalini, Janusz Walczak, Nelson Prieto, Pat Oberer, Jamie Scheuneman
Jun 26, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for choosing Mercedes-Benz of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2021

Awesome experience- easy to work with- quick processes- knowledgeable of products- customer satisfaction top of mind- will definitely continue future purchases from Eduardo and Mercedes of South Charlotte- More

by Kristynderekbost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bartalini, Eduardo Prego
Jun 16, 2021 -

Mercedes-Benz of South Charlotte responded

Hi there, Thank you for your positive review. We are thrilled that our team were able to provide you with an awesome experience whilst being knowledgeable and meeting your expectations. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Mercedes-Benz of South Charlotte and we look forward to your next visit.

June 03, 2021

Purchasing my first car and working with Gary Childers from The Mercedes Benz South Charlotte location was an absolute joy. Gary is attentive, guided me through my options of finding the best car to fit More

by Lisa Bazin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Jun 04, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Mercedes-Benz of South Charlotte!

June 03, 2021

If I could give them zero stars I would. I made an appointment for a service and showed up 15 minutes early after driving 50 miles only to be told they’re closed. I said I have an appointment for serv More

by smoore
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Receptionist
Jun 18, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, Thank you for sharing your review. Your feedback is important to us here at Mercedes-Benz of South Charlotte and I would appreciate the opportunity to speak with you to address your feedback in regards to our Service Department. Please email me at holly.blumhardt@gmail.com with your preferred contact information. Thank you, Holly Kobolt Social Media Marketing Manager Mercedes-Benz of South Charlotte

May 31, 2021

When I came in it was very busy, when I was about to leave, had all the help I needed. Everyone was very nice especially Eduardo. Eduardo answered all questions we had and let us test the car out. Could More

by Yevgeniy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Jun 01, 2021 -

Mercedes-Benz of South Charlotte responded

Hi Yevgeniy, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 30, 2021

Since 2017, everyone at MBSC as provided very attentive service. More recently, Gary Childers has been very helpful with ordering a new car. Getting all the details right with choosing options and patient More

by bp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Marc Bartalini
Jun 01, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2021

David spent a lot of time with me and took care of me as he would of his family member. Best service in town without a doubt! More

by Kay S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Jun 01, 2021 -

Mercedes-Benz of South Charlotte responded

Hello Kay, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 28, 2021

I inquired online about a vehicle, as an out of state purchaser and Gary Childers responded, with the information. Throughout the purchase process, Gary kept on top of all the details and kept me well in More

by RH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Pat Oberer
May 30, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 27, 2021

Bryan Gunter provides excellent service as always would recommend him. Keeps you updated all the way. Works with the best pricing and also is prompt with everything More

by Nimish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter , Aundre Newman
May 29, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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