
Mercedes-Benz of South Charlotte
Pineville, NC
Filter Reviews by Keyword
By Type
Showing 1,312 reviews
It was really great with Mr. Bryan for working on my car. And he also keep updated everything for me. (Great service). Would recommend to friend. And he also keep updated everything for me. (Great service). Would recommend to friend. More
Very unexpected shopping trip to this dealership and we were fortunate enough to meet with Bobby T. He was very easy to communicate with, knowledgeable and made our purchase smooth and seamless. Would defi were fortunate enough to meet with Bobby T. He was very easy to communicate with, knowledgeable and made our purchase smooth and seamless. Would definitely recommend. More
Bryan Gunter did a great job with my appointment today. Everything was handled promptly and to my satisfaction. I plan to return the this dealership for service and sales in the future. Everything was handled promptly and to my satisfaction. I plan to return the this dealership for service and sales in the future. More
This was my first visit to MB South Charlotte in many years and was incredibly pleased with my service advisor, Bryan Gunter. I've had a number of SAs over the years but have never met one with Bryan's p years and was incredibly pleased with my service advisor, Bryan Gunter. I've had a number of SAs over the years but have never met one with Bryan's patience and ability to put me at-ease. I'm told that I'm a little "high-strung" and Bryan was able to uncannily sense that. He took the time to listen to my concerns & hypotheses, and then actually advise me. And if that wasn't enough itself, I dropped off two vehicles for major service and both were finished within four days. I've never had that quick a turn-around from the "other" folks even with one car. A true rarity, I look forward to working with Bryan in the future and I'm glad to be back at MB South Charlotte! More
What incredible service I received recently from Paul Newman. Love the name! Just like the actor and products! Answered all my questions and got me in and out pretty swiftly. thank you! Newman. Love the name! Just like the actor and products! Answered all my questions and got me in and out pretty swiftly. thank you! More
Where do I even start? What an INCREDIBLE experience!!!! From the moment we walked through the door we were greeted with an amazing hospitality that you just don’t get at dealerships these days! It was also From the moment we walked through the door we were greeted with an amazing hospitality that you just don’t get at dealerships these days! It was also very clean & didn’t have that dealership smell!! David took us back into his office to learn more about what we were actually looking for and then took us out to look at the car. The test drive was actually really great too.. he described features & it was a nice route to actually get a feel for the car. Everything was EXCEPTIONAL! He took his time, he was very knowledgeable & he followed up with us which lets me know that it was more than just a sale ! David is the MAN! He made us feel like family & it felt great picking up our Mercedes with our smiling children! More
I love Eduardo for his patience and humor he had for my husband and I when we bought our car. It has been 7 months since buying my GLA 250 and it is still my dream car. Eduardo calls and checks up on us wh husband and I when we bought our car. It has been 7 months since buying my GLA 250 and it is still my dream car. Eduardo calls and checks up on us which is great. I would highly recommend Eduardo and the MB Team of Pineville, NC! More
I was extremely satisfied with salesman and his willingness to work with me and no pressure to make a sale, also I’m looking forward to working with the IT person to learn more about this great car willingness to work with me and no pressure to make a sale, also I’m looking forward to working with the IT person to learn more about this great car More
I enjoyed working with Eduardo. He didn't pressure me nor did I ever feel rushed to make a decision or purchase a vehicle. He is an outstanding Sales Professionals. 1. Very attentive; always ensured c nor did I ever feel rushed to make a decision or purchase a vehicle. He is an outstanding Sales Professionals. 1. Very attentive; always ensured complete understanding of what I wanted in a vehicle. 2. Very Professional 3. Very polite 4. Always responsive; whether email, telephone or in-person. 5. No games; a man of integrity and honesty; very Trustworthy. 6. Quick and painless — the dealership made the process easy. 7. Dedicated to the customer; always willing to go above and beyond while selling 8. Offered hands-on experiences with vehicles the GLS450. Took time to ensure when I left the dealership that I had all the information necessary to make an informed decision on my purchase. 9. Excellent Follow-through. Called a few times to ensure all my questions were answered. More
I had a wonderful experience yesterday. Very happy with my purchase and the customer service here! The process was easy and quick, which I appreciated! my purchase and the customer service here! The process was easy and quick, which I appreciated! More