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Mercedes-Benz of South Charlotte

Pineville, NC

4.8
1,313 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,313 reviews

January 30, 2021

The service technician Bryan Gunter, was exceptionally nice, very professional and provided great details to me regarding the repairs and service to my vehicle. his customer service was awesome! More

by ladyred.ssb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter
Feb 02, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Charlotte. Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2021

Solid place, had every bit of information I would need ahead of time. Service took less time and was less expensive than I expected. Excellent. More

by Abrock10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald
Feb 02, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2021

This is the best dealership I have ever dealt with. ALWAYS....above and beyond with sales and service. I would highly recommend them to ALL of my friend. More

by vwalker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter, David Rodriguez
Feb 01, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, it's experiences like yours that really keep us motivated! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we look forward to seeing you again! Safe travels!

January 28, 2021

Everyone was very helpful, professional and knowledgeable about the cars and service. They made you feel like family and gave you a warm and great time More

by Cumberland108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Savio
Feb 01, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 28, 2021

Always first class service that you can trust! Paul takes the time to explain what service needs are and has been outstanding to work with. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Jan 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi David, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 27, 2021

Eduardo was great to work with, he found the vehicle we were looking for within 5 hours of us coming in and providing specs. Couldn't have asked for better, more efficient service. Picking up the vehicle w More

by rcooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Jan 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to Eduardo here at Mercedes-Benz of South Charlotte! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 27, 2021

Bobby was fantastic. He is patient and did not force decisions. He communicated well and frequently, took initiative to complete process efficiently and effectively. A star player More

by karenawarren22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Bartalini, Bobby Toth
Jan 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bobby here at Mercedes-Benz of South Charlotte! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of South Charlotte!

January 27, 2021

The entire experience was great! Gary is very knowledgeable, responsive, and facilitated a smooth purchase. I will definitely go back to him for my next Mercedes purchase! More

by mgarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Jan 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of South Charlotte.

January 27, 2021

I don’t really know where to begin except at the beginning of this relationship with Mercedes-Benz of South Charlotte which has been exceptionally professional & genuinely customer service oriented! More

by reidandassoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Aundre Newman, Tom Marcham
Jan 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Charlotte! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

Jan 28, 2021 -

reidandassoc responded

KUDOS To Mercedes-Benz, South Charlotte, For 15 Years Of 5-Star Service With The Added Benefit Of Customer Service Focused Team! Kindly, Denise R. Reid, MHDL, QMHP, SAC(P)

January 27, 2021

I purchased my vehicle from this dealership. I live 90 miles away but opted to return to them for the service because of the positive sales experience. Paul and his team could not have been more profes More

by sgibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Jan 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Charlotte! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

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