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Mercedes-Benz of South Charlotte
Pineville, NC
1,314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,314 reviews
January 27, 2021
I purchased my vehicle from this dealership. I live 90 miles away but opted to return to them for the service because of the positive sales experience. Paul and his team could not have been more profes miles away but opted to return to them for the service because of the positive sales experience. Paul and his team could not have been more professional. More
by sgibson
Employees Worked With
Paul Newman
January 27, 2021
I needed to replace a totaled vehicle, and checked the internet for pre-owned vehicles. e-mailed dealership with stock #. car was available, waiting for a test drive. Personnel was professional and help internet for pre-owned vehicles. e-mailed dealership with stock #. car was available, waiting for a test drive. Personnel was professional and helpful. Paperwork done, I now own my third MB. More
by marie
Employees Worked With
George, Jonathan, Pat Oberer, Tom Marcham
January 26, 2021
Had an Amazing Experience! Great Customer Service! Got the car I wanted, for the price I wanted. Shoutout to Darius Brown. I’m so thrilled, and glad to be a Mercedes Owner! the car I wanted, for the price I wanted. Shoutout to Darius Brown. I’m so thrilled, and glad to be a Mercedes Owner! More
by keith.justin1999
Employees Worked With
Darius Brown
January 26, 2021
Amazing and refreshing customer service! Quality and excellence the entire process! Darius is a class act with thorough communication. We are satisfied customers and thankful for everything! Thanks Dari excellence the entire process! Darius is a class act with thorough communication. We are satisfied customers and thankful for everything! Thanks Darius! More
by katrinacherry2004
Employees Worked With
Darius Brown
January 25, 2021
Quick response by Bobby Sabates to our inquiry. Smooth transition through steps in completing purchase. Followup to ensure satisfaction. Looking forward to working with other team members of this dealersh transition through steps in completing purchase. Followup to ensure satisfaction. Looking forward to working with other team members of this dealership. More
by isenhowerj
Employees Worked With
Jonathan Emmanuel, Bobby Sabates, Pat Oberer
January 24, 2021
Excellent in Customer Service!Once again, I experienced Excellent in Customer Service! Once again, I experienced total professionalism with all staff at Mercedes-Benz of South Charlotte. Sammy, Lamir, Di Excellent in Customer Service! Once again, I experienced total professionalism with all staff at Mercedes-Benz of South Charlotte. Sammy, Lamir, Dixon, et.al. are always at the fore in providing customer satisfaction. I once had an issue with the wait time (3 hrs.) for the servicing of my vehicle. This was addressed promptly and promised to not happen again. Yesterday I was in and out! Great job by all! Satisfied Customer, Ron Kelly More
by rkelly1519
Employees Worked With
Sammy, Lamir, Dixon, Aundre Newman
January 24, 2021
Car released on 12/26. To call me when part comes in. Only call from service mgr about poor service. He would call to have right seat motor installed. Now it’s 1/21/2021 and no call. Front end still make Only call from service mgr about poor service. He would call to have right seat motor installed. Now it’s 1/21/2021 and no call. Front end still makes noise. $1900.00 wasted. More
by thomascloninger
Employees Worked With
My customer service man was Bruce
January 23, 2021
Outstanding purchase experience. Bobby T was extremely knowledgable about the product, he was professional and personable and took time to listen to what we really wanted in a car. He provided great insi knowledgable about the product, he was professional and personable and took time to listen to what we really wanted in a car. He provided great insights and took a lot of time and attention to the process. I would highly recommend this dealership. Our overall experience was exceptional. More
by brennasmith
Employees Worked With
Bobby Toth
