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Mercedes-Benz of South Charlotte
Pineville, NC
1,314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,314 reviews
January 21, 2021
Had vehicle in for NC state inspection. Vehicle washed and ready to go quickly. Always prompt and friendly service from service department and porters. First class. and ready to go quickly. Always prompt and friendly service from service department and porters. First class. More
by t lynch
Employees Worked With
Adam Putnam, Aundre Newman, Nelson Prieto, Paul Newman, Francisco Brucia, Adam Fleshman
January 21, 2021
Service costs are unreasonable and service rep was a little vague in his quote. I was charged $90 to tell me my battery was dead. I clearly knew that as that was what I told the rep when I got. Doesn little vague in his quote. I was charged $90 to tell me my battery was dead. I clearly knew that as that was what I told the rep when I got. Doesn't make sense for me to pay for information that I already knew. Shady way to pad revenues. More
by Bpnappi
Employees Worked With
Adam Putnam, Aundre Newman, Nelson Prieto, Paul Newman, Francisco Brucia, Jamie Scheuneman, Debra Rushing, Adam Fleshman
January 18, 2021
My husband and I just leased our first Mercedes-Benz from David Rodriguez. It was the best new car experience we have ever had. David was wonderful from the first day we met until we took delivery. He hel David Rodriguez. It was the best new car experience we have ever had. David was wonderful from the first day we met until we took delivery. He helped us build the perfect car and followed up regularly with status updates. David is professional, friendly and a pleasure to work with. Our experience with the finance manager was also very pleasant and efficient.. Jonathan Emmanuel, Product Concierge, was fantastic. He patiently went over everything we needed to know about the most used many smart features the car is equipped with. We also experienced the exceptional staff in the service department when we took the car in to have the DuPont Interior Protection applied. We are loving our new car and our new dealership! More
by The Lamberts
Employees Worked With
David Rodriguez, Jeff Gourd, Pat Oberer, Jamie Scheuneman
January 18, 2021
The people at the dealership were prompt, courteous and knowledgeable. Darrell went above to get me the car I wanted. He knows his product! Highly recommend. Everyone I encountered was friendly and help knowledgeable. Darrell went above to get me the car I wanted. He knows his product! Highly recommend. Everyone I encountered was friendly and helpful. More
by lakelvr
Employees Worked With
Darrell Kimrey, Pat Oberer
January 18, 2021
Pleasant from start to finish. Each person at each area courteous and respectful. I don’t have to worry about anything being done or handled incorrectly courteous and respectful. I don’t have to worry about anything being done or handled incorrectly More
by elgleason
Employees Worked With
Bryan Gunter
January 16, 2021
The people at this dealership made the whole process of buying a great car as easy as it could be - from IN the the door to out with a NEW CAR. Enjoyable experience. buying a great car as easy as it could be - from IN the the door to out with a NEW CAR. Enjoyable experience. More
by Ellen
Employees Worked With
Jonathon Emmanuel, concierge *****, Gary Childers, Pat Oberer
January 15, 2021
Eduardo is patient, knowledgeable and committed to excellent service. He made buying an enjoyable experience. The dealership also makes buying enjoyable, treating us well through the whole purchase. excellent service. He made buying an enjoyable experience. The dealership also makes buying enjoyable, treating us well through the whole purchase. Some communication concern afterwards, resolved though. More
by tclark
Employees Worked With
Eduardo Prego
January 14, 2021
Always excellent customer service! Bryan goes above and beyond each time I bring my car in, whether it’s regular service or for repairs. Does a great job. beyond each time I bring my car in, whether it’s regular service or for repairs. Does a great job. More
by Suzan
Employees Worked With
Bryan Gunter
January 14, 2021
Eduardo Prego is a very professional and polite. Well prepare in car sell business, always have the right answer. Honesty is another strength that you can see on him. prepare in car sell business, always have the right answer. Honesty is another strength that you can see on him. More
by Lenny Liz
Employees Worked With
Eduardo Prego
January 13, 2021
Great service! My service advisor Bryan Gunter keep me informed of the status of my vehicle every day. Very helpful and super friendly. Highly recommend informed of the status of my vehicle every day. Very helpful and super friendly. Highly recommend More
by katya1usa
Employees Worked With
Bryan Gunter
