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Mercedes-Benz of South Charlotte
Pineville, NC
1,312 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,312 reviews
September 23, 2020
Amazing customer service and safe c-19 environment. Super easy to handle 90 percent of transaction on line. Finance guy was great in finding lowest APR for financing. Super easy to handle 90 percent of transaction on line. Finance guy was great in finding lowest APR for financing. More
by Kenreyn
Employees Worked With
Marc Bartalini, Bobby Sabates, Paul Newman
September 22, 2020
Me. Prego is a top notch professional! Throughout our purchase process, Mr. Prego kept us informed about our options, and was willing to find and secure the trim package we wanted! Mr. Prego is a valuabl purchase process, Mr. Prego kept us informed about our options, and was willing to find and secure the trim package we wanted! Mr. Prego is a valuable asset to the MB team! More
by Bgainey3
Employees Worked With
Eduardo Prego
September 22, 2020
Bryan Gunter was a professional and answered all our questions when we dropped off our vehicle and when we picked it up. He explained everything that would be conducted and he also went over everything questions when we dropped off our vehicle and when we picked it up. He explained everything that would be conducted and he also went over everything that was done when we picked up our vehicle. We highly recommend Bryan Gunter as a Service Representative that can be relied on. Great service by the maintenance Tran as well. More
by MikeNamSuk
Employees Worked With
Bryan Gunter
September 21, 2020
Eduardo was fantastic - both knowledgeable, and no pressure, making the decision easy to make. I went in looking for preowned, and left in a new car. They were more than willing to help me achieve my pressure, making the decision easy to make. I went in looking for preowned, and left in a new car. They were more than willing to help me achieve my goal. Thank you! More
by Micah
Employees Worked With
Eduardo Prego
September 19, 2020
Starting out on a 10-day Riad trip and an unexpected issue surfaced with our month old car. We were directed to this MB dealership and assigned to Bruce! The experience surpassed all of our expectatio issue surfaced with our month old car. We were directed to this MB dealership and assigned to Bruce! The experience surpassed all of our expectations. Bruce was superb! Webster’s Dictionary should put his picture right next to the definition of customer service. A true professional of his trade he kept us informed throughout the process and even called us after we were back on the road to make sure that everything was to our satisfaction! In our long history of as MB customers, we have had excellent service advisors however, Bruce has raised the bar to a new level! Very impressive dealership, staff and Superb service! More
by J&KC
Employees Worked With
Bruce Martin
September 18, 2020
Dave was great with his follow-up and really went above and beyond. Friendly, helpful, he even helped me transfer stuff from my old car to my new on in the rain and beyond. Friendly, helpful, he even helped me transfer stuff from my old car to my new on in the rain More
by todd.trebbe
Employees Worked With
David Rodriguez
September 17, 2020
I just moved from NY to the Charlotte area and while shopping for furniture my son in law and I caught a flash of something red and beautiful sitting out front of a Mercedes dealership. While checking shopping for furniture my son in law and I caught a flash of something red and beautiful sitting out front of a Mercedes dealership. While checking out the AMG GTC cabriolet we were promptly greeted by Bobby Sabates, who couldn't have been more knowledgeable, courteous, polite and welcoming to newcomers. We agreed easily on a price and I took possession of the car in less than 24 hours. Due to my lack of familiarity with getting around Bobby picked me up at my house and escorted me back to my house with my new car. The courtesy I received was like nothing I have experienced in my lifetime. I highly recommend Mercedes Benz of South Charlotte without reservation. More
by Fred
Employees Worked With
Bobby Sabates
September 12, 2020
Eduardo helped me and my family many many times to buy or lease a vehicle. He is very knowledgeable and an amazing person. Excellent customer service! lease a vehicle. He is very knowledgeable and an amazing person. Excellent customer service! More
by Arnak Ivanov
Employees Worked With
Mike Bostick, Eduardo Prego
September 09, 2020
The folks at MB of S. Charlotte always provide excellent customer service. They had the vehicle, as advertised online, in-stock and made sure the gas tank was filled and car cleaned before I drove it off th customer service. They had the vehicle, as advertised online, in-stock and made sure the gas tank was filled and car cleaned before I drove it off the lot. More
by William Jasper
Employees Worked With
Darrell Kimrey
