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Mercedes-Benz of South Charlotte

Pineville, NC

4.8
1,314 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,314 reviews

March 28, 2020

1st class service and buying experience with Gary and MBSC. What an impeccable crew. Gary in Sales, Marc in Finance, Jonathan on Delivery and Tom as the ringleader. Doesn’t get any better. Highly recommend. More

by William Diehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan / Delivery, Gary Childers, Marc Bartalini, Tom Marcham
March 27, 2020

worst experience ever terrible customer service this company does not care about the customer this is a terrible place and it not worth going to or spending your money trust me they are not a place More

by graphicswithlmf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Gourd, Darius Brown, Aundre Newman, Bobby Toth
March 25, 2020

Outstanding service by all team. Attention to every detail. Eduardo and management made all process easy and enjoyable. It is exactly the service one expects from luxury brand such as Mercedes More

by dmitriy.ioffe
Recommend Dealer
Yes
Employees Worked With
Jeff Gourd, Marc Bartalini, Eduardo Prego
March 24, 2020

A great experience! Darrell Kimrey and Adam Putnam It started with bringing my 2011 GLK 350 in for an airbag recall. Adam Putnam did a fine job with the recall experience. I was set up with a 2019 GLA More

by Sherry G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Adam Putnam, Pat Oberer
Mar 24, 2020 -

Mercedes-Benz of South Charlotte responded

Sherry, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of South Charlotte so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

March 22, 2020

David Rodriguez is an amazing sales sales consultant! I have worked with him for years and he fixes any issues I have immediately. When I think Mercedes I only think about David at Felix savages Mercedes B More

by Lmnash89
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Mar 23, 2020 -

Mercedes-Benz of South Charlotte responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of South Charlotte! We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We hope to see you here again down the road!

March 20, 2020

Bobby T did it again!! We just bought our second car from Bobby! Another fantastic buying experience. He is so helpful and provided outstanding service. He has such a way of making you feel valued and imp More

by Endillingham
Recommend Dealer
Yes
Employees Worked With
Bobby Toth
Mar 22, 2020 -

Mercedes-Benz of South Charlotte responded

Hello, thank you for your positive review. We're glad to hear that you found Bobby here at Mercedes-Benz of South Charlotte so helpful in the purchase of your new vehicle. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

March 17, 2020

Adam was incredibly helpful and fun to work with! He is very knowledgeable and patient. I will say everyone there is fantastic, from the Gentleman that greet you and get you checked in, to the Staff at the More

by PC
Recommend Dealer
Yes
Employees Worked With
Adam Putnam
Mar 19, 2020 -

Mercedes-Benz of South Charlotte responded

Hi there, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Have a great day!

March 16, 2020

Grant was very helpful with placing my order with the factory. He was able to reduce the build time by a month and consistently provided updates as well as answering my follow up questions. Great service More

by Dima
Recommend Dealer
Yes
Employees Worked With
Grant Van Heyningen
Mar 18, 2020 -

Mercedes-Benz of South Charlotte responded

Dima, we're happy to hear you had such a positive experience with Grant! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day.

March 16, 2020

Gary Made the buying a pleasurable experience. Very nice dealership clean and comfortable. Best part was Gary Childers who made the buying process a very pleasurable experience. I would recommend More

by hkybuild
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Jeff Gourd, Pat Oberer
Mar 18, 2020 -

Mercedes-Benz of South Charlotte responded

Hello, thank you for your kind words and congratulations on your new vehicle. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

March 14, 2020

This is my third lease through this dealership and as usual, I could not be happier. The staff is always polite, friendly and professional. Best dealership ever! More

by Sherita530
Recommend Dealer
Yes
Employees Worked With
Jeff Gourd, Adam Putnam, Marc Bartalini, Janusz Walczak, Pat Oberer
Mar 16, 2020 -

Mercedes-Benz of South Charlotte responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of South Charlotte we are always striving to do better than your last visit.

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