Mercedes-Benz of South Charlotte

Thourough diagnostic review. Pointed out issues that needed attention beyond the standard service performed. This proactive maintenance will make sure I don't run into bigger prob Pointed out issues that needed attention beyond the standard service performed. This proactive maintenance will make sure I don't run into bigger problems on the road. More

Adam Fleshman is awesome!!! Excellent customer service!! Adam is always timely, attentive and very knowledgeable.You feel valued as a customer and appreciated as a person! Thank Excellent customer service!! Adam is always timely, attentive and very knowledgeable.You feel valued as a customer and appreciated as a person! Thank you Adam More

Our heartfelt thanks We cannot say enough wonderful comments about David Rodriguez who came to our rescue. He even gave us his phone number to call if we had trouble findi We cannot say enough wonderful comments about David Rodriguez who came to our rescue. He even gave us his phone number to call if we had trouble finding the dealership.. We also want to thank Spence for taking care of us when we arrived. We were so impressed with the entire experience that we highly recommend Mercedes Benz of South Charlotte!y ! More

State inspection This is a great dealer, easy to make appointment on line, went in, got the car inspected and they washed the car too. I am so very content with this This is a great dealer, easy to make appointment on line, went in, got the car inspected and they washed the car too. I am so very content with this dealer. More

Above and Beyond This dealership and Service Rep. Frank Brucia goes the extra mile for the clients. Service was done when promised and extras that were asked to be che This dealership and Service Rep. Frank Brucia goes the extra mile for the clients. Service was done when promised and extras that were asked to be checked were checked and repaired if necessary. More

Darrell Kimrey - A+ A big THANKS to Darrell for being patient, staying in touch and then finding just the right car for me. He also honored my biggest request, which was A big THANKS to Darrell for being patient, staying in touch and then finding just the right car for me. He also honored my biggest request, which was "don't make me sit in the dealership for hours!!!" I'm very, very happy with my purchase and will definitely go to Darrell for the next one. More

Great service We received excellent service in a timely manner. Our experience at this dealership was the best we have ever experienced. We would gladly recommend t We received excellent service in a timely manner. Our experience at this dealership was the best we have ever experienced. We would gladly recommend to others. More

Very professional and highly responsive Darrell respondes to my online query first thing in the morning and was able to answer all the questions I had about the two cars I was interested in. Darrell respondes to my online query first thing in the morning and was able to answer all the questions I had about the two cars I was interested in. He was very easy to work with, friendly and knowledgeable. Darrell is a great representative for a top notch dealership. Janusz was also great to work with. He picked up where Darrell left off when I came back for the 2nd time in one day. He was very patient and good humored with my husband who pressed hard on the sales price. In the end, we got a deal that we were happy with and hopefully he was too. And if he wasn’t, it didn’t show because he was so professional. Marc was very friendly and efficient with the financing. Overall a great experience and I look forward to coming back over the life of the car to have it serviced at Mercedes-Benz of South Charlotte. More

Awesome service department and service writer. Brought car in to update map for GPS and an ongoing problem with the auto air button that only happens a couple times a week. Dealership was not able Brought car in to update map for GPS and an ongoing problem with the auto air button that only happens a couple times a week. Dealership was not able to experience this fault at this time but we will continue this occasional problem till we can have it occur while in service. Loaner was perfect, More