Mercedes-Benz of South Charlotte

Thanks The service department is very polite and knowledgeable. I can leave feeling good and not worried about what’s going on with my car. I appreciate MB! The service department is very polite and knowledgeable. I can leave feeling good and not worried about what’s going on with my car. I appreciate MB! That’s why I keep returning.. Thanks again for all you do to satisfy your customers. More

Service and attentiveness. Great center. Made me feel welcomed. Delivered the car when promised. Would recommend this dealership to others and will consider using them for my ne Great center. Made me feel welcomed. Delivered the car when promised. Would recommend this dealership to others and will consider using them for my next purchase. More

Great Experience! Darrell Kimrey met us at the door was so personable and friendly. He walked us through one of the easiest car buying experiences we've ever had! Zero Darrell Kimrey met us at the door was so personable and friendly. He walked us through one of the easiest car buying experiences we've ever had! Zero pressure, no price haggling and could answer every one of our questions. Without a doubt we would buy from this dealership and Darrell again!!! More

2019 G63 purchase with Mr. Childers Drove our own ML63 from New York City to Pineville NC to trade-in for a 2019 G63. Best dealership experience ever. Very professional personnel through Drove our own ML63 from New York City to Pineville NC to trade-in for a 2019 G63. Best dealership experience ever. Very professional personnel through out the dealership. Gary is very honest, everything was upfront. Overall smooth transaction. Finance manager Marc is also great to work with, straight foward no xx. We would definitely buy from Mercedes Benz of South Charlotte again, and also recommended to our friends. More

Service Bryan did everything and beyond my expectation of how to deal with a customer. He followed up with phone calls for updates on the service they were do Bryan did everything and beyond my expectation of how to deal with a customer. He followed up with phone calls for updates on the service they were doing on my car. More

Engine issue Adam gave exceptional service! Professional prompt and efficient, guided me through the service procedures as this was my first visit, to Mercedes at Adam gave exceptional service! Professional prompt and efficient, guided me through the service procedures as this was my first visit, to Mercedes at Pineville. Excellent customer service More

Thanks Bryan I recently had my 40k mile service, NC inspection and tire change done at Mercedes of South Charlotte. Bryan Gunter was my service advisor and was ext I recently had my 40k mile service, NC inspection and tire change done at Mercedes of South Charlotte. Bryan Gunter was my service advisor and was extremely helpful as always in explaining and taking care of everything. I have known Bryan for many years since his days at Cadillac where he took care of my Escalade repairs and service. He always takes care of the cars as if it's his own. If your car needs repair or service, I highly recommend seeing Bryan at MB@SS More

Enjoyable Very helpful. Kept me informed about my vehicle. Employees were very friendly. Maintenance prices were reasonable. Very convenient location. Very rel Very helpful. Kept me informed about my vehicle. Employees were very friendly. Maintenance prices were reasonable. Very convenient location. Very reliable and kept promises. Trustworthy person More

Exceptional service It was a exceptional experience to again purchase a automobile from Mercedes Benz of South Charlotte. Everyone was professional and very kind in their It was a exceptional experience to again purchase a automobile from Mercedes Benz of South Charlotte. Everyone was professional and very kind in their time spent with my husband and I. More

Excellent Sales Staff& wonderful experience. Carmeline Alceus and I communicated and emailed regarding a pre-owned convertible. When that car was sold before I could get to your dealership, Car Carmeline Alceus and I communicated and emailed regarding a pre-owned convertible. When that car was sold before I could get to your dealership, Carmeline brought the GLE I eventually bought to my attention. She was knowledgeable and professional in the entire process. She gave me sheets on all of the car’s options and how much Warranty was still available on this car. We were able to negotiate a good price and buy the car within 1 day. I was very impressed that we did not have to spend a lot of time at the dealer (that is important to me). Marc Bartalini was very professional and knowledgeable about the loan we obtained. There was a problem with our Bill of Sale, and he solved it with a quick phone call. Also, we were in and out of his process in a short time. More