Mercedes-Benz of South Charlotte

In and out very quickly. Kept inform of status. Debra Rushing was excellent. It was not her responsibility, because I was there for an inspection. She made sure I was informed of the status of my ca Debra Rushing was excellent. It was not her responsibility, because I was there for an inspection. She made sure I was informed of the status of my car, by either calling me or personally walking over to me. She is an excellent customer service individual. Always treats me as if I was her only customer. Adam Fleshman was also excellent. Making sure I got in and out of there quickly. More

Excellent service for an atypical vehicle Instead of the usual Mercedes Benz car, SUV, or van, I have a 2016 Winnebago motorhome built on a 2015 Mercedes Benz 3500 Sprinter van chassis. This Instead of the usual Mercedes Benz car, SUV, or van, I have a 2016 Winnebago motorhome built on a 2015 Mercedes Benz 3500 Sprinter van chassis. This motorhome is 12 feet tall by 26 feet long making it a challenge for your typical service facilities. George Padin and his service team had no trouble replacing my two recalled air bags and performing a very thorough, routine service on my Winnebago. I live in Asheville which makes it a two and a half hour drive just to get to South Charlotte. Mr. Padin got me into and out of the service facility in time to miss South Charlotte's heavy afternoon traffic. I consider the long drive as time well spent to have my Mercedes Benz chassis serviced by dedicated Mercedes Benz technicians rather than just anyone at my nearest RV dealership. More

One Happy Customer Darius Brown provided me with phenomenal customer service in helping me purchase my dream SUV! Thank you Darius. I love my Benz! If you are looking to Darius Brown provided me with phenomenal customer service in helping me purchase my dream SUV! Thank you Darius. I love my Benz! If you are looking to purchase a vehicle this place is highly recommended. More

B service Very professional service advisor and sales person, all work was completed on time and the vehicle was cleaned and washed prior to picking up the vehi Very professional service advisor and sales person, all work was completed on time and the vehicle was cleaned and washed prior to picking up the vehicle More

Great service Darius is thee man!!! I would recommend you go and see him as soon as possible!!! He’s great to work with and very professional!!! Thank you again Dar Darius is thee man!!! I would recommend you go and see him as soon as possible!!! He’s great to work with and very professional!!! Thank you again Darius More

Mercedes of South Charlotte B Service My Advisor, Bryan was very thorough in explaining everything that was completed in my service. He was very knowledgeable, friendly and sincere. They My Advisor, Bryan was very thorough in explaining everything that was completed in my service. He was very knowledgeable, friendly and sincere. They provided a loaner car for the day while my service was being performed and they completed the service by the end of the day so that I could pick up my car. More

Outstanding Experience We had an outstanding car-buying experience! Gary was extremely knowledgeable and friendly, and he went the extra mile to make us feel comfortable. We had an outstanding car-buying experience! Gary was extremely knowledgeable and friendly, and he went the extra mile to make us feel comfortable. It was like buying a car from a family friend. We would recommend Gary and Mercedes-Benz of South Charlotte to anyone looking for excellent service and an excellent vehicle! More

Awesome David Rodriguez helped me and he was great. He took the time to explain and set up applications that went with my vehicle and I appreciate him. David Rodriguez helped me and he was great. He took the time to explain and set up applications that went with my vehicle and I appreciate him. More

Very Nice Dealership Frank Brucia makes the service department! He is not just professional and friendly, he actually cares about his customers and does everything in his Frank Brucia makes the service department! He is not just professional and friendly, he actually cares about his customers and does everything in his power to make sure you have a positive experience. He communicates with you so you are never left in the dark or surprised in the end. He is a gem and such an asset to Mercedes of South Charlotte! We won’t use anyone else because of him. More

Fantastic experience. Even better people. I am so impressed by the experience I had with CeCe and Mercedes Benz of South Charlotte last week. I spent nearly a year researching the GLA 250 and I am so impressed by the experience I had with CeCe and Mercedes Benz of South Charlotte last week. I spent nearly a year researching the GLA 250 and connected with CeCe after inquiring about the car on the MB South Charlotte website. Being nearly 3 hours away from the dealership, CeCe was understanding and sensitive to my need of settling on a price before driving to the dealership. CeCe and I communicated by phone and text message throughout the process and upon my arrival to the dealership, she had everything ready for me. I was in and out of the dealership in less than an hour. By far, the best car buying experience I have ever had. CeCe was knowledgeable, highly professional, and while happy to sell a car, was not pushy or overbearing in the slightest. She was an absolute pleasure to work with and I will seek her assistance again at the end of my lease. Lastly, Marc was efficient and had me in and out of the finance office in 15 minutes. I cannot say enough about the ease of my buying experience. A first class experience from start to finish. More