Mercedes-Benz of South Charlotte

VERY SATISFYING Darius is a wonderful and professional sales person and I have purchased 4 vehicles from him. He always goes out of his way for me and my family. I al Darius is a wonderful and professional sales person and I have purchased 4 vehicles from him. He always goes out of his way for me and my family. I also enjoy working with Marc. More

Great Experience Recently concluded the purchase of my new vehicle. My sales associate Carmeline Alceus was pleasant, knowledgeable and patient. She worked in conjunct Recently concluded the purchase of my new vehicle. My sales associate Carmeline Alceus was pleasant, knowledgeable and patient. She worked in conjunction with the finance manager to work with me on my budget and address any concerns. All those I have been in contact with at the dealership have been great to work with as well. More

My First Mercedes Overall it was a good experience! However, I feel as if it could have been better communication and more involvement through the process while waiting Overall it was a good experience! However, I feel as if it could have been better communication and more involvement through the process while waiting. More

Outstanding Experience!! I recently purchased my second vehicle from Darrell Kimrey, of Mercedes-Benz of South Charlotte. The first vehicle was a new Mercedes SUV for my wife I recently purchased my second vehicle from Darrell Kimrey, of Mercedes-Benz of South Charlotte. The first vehicle was a new Mercedes SUV for my wife. Darrell was extremely helpful in assisting her in ordering the car exactly as she wanted it. The most recent purchase was a pre-owned vehicle for my use. I stopped in on a Saturday morning around 10AM and drove home in the perfect car at noon! Darryl made the process easy and enjoyable. As he did with my first purchase, he followed up by phone several days later to make sure that I was satisfied. I highly recommend Darryl and hope to buy more cars from him in the future! More

Adam Putnam was super helpful. Also very knowledgeable with my questions on my vehicle. I will definitely bring my car back to him for my nexr service. was super helpful. Also very knowledgeable with my questions on my vehicle. I will definitely bring my car back to him for my nexr service. More

Incredible sales and service team for South Charlotte I appreciate your open communication style , the frequency of contact, and the clear, concise updates about the status of my car were very much w I appreciate your open communication style , the frequency of contact, and the clear, concise updates about the status of my car were very much welcomed. I could have chosen any Dealership but your office has been outstanding from the sales to the service department and even the financing office. Each group has surpassed my expectations. We have to buy another vehicle this fall and I’m definitely buying from your dealership again this year Please forward this to your leadership as I hope they know their customer service strategy is effective and appreciated. More

Service Dependable and trustworthy service. I brought my car in for balancing. They showed me why the tires needed to be replaced. The car was ready when prom Dependable and trustworthy service. I brought my car in for balancing. They showed me why the tires needed to be replaced. The car was ready when promised. More

Exemplary service I had an appointment with David Rodriguez today. When I arrived at the dealership, it was raining. David Rodriguez was waiting with an umbrella in the I had an appointment with David Rodriguez today. When I arrived at the dealership, it was raining. David Rodriguez was waiting with an umbrella in the parking lot. I have not seen such exceptional service anywhere else. I am just an ordinary person, but was treated like royalty. More

Outstanding performance Unbelievable service that cannot be matched anywhere else. Whether purchasing or servicing your vehicle, they are top notch. I’ve tried other dealer Unbelievable service that cannot be matched anywhere else. Whether purchasing or servicing your vehicle, they are top notch. I’ve tried other dealerships out of shear convenience but I always come back home to Mercedes-Benz of South Charlotte. More

Top tier service Mb of South Charlotte consistently provides top tier service. From the moment I drive in to the time I pick up my car, they are responsive, communicat Mb of South Charlotte consistently provides top tier service. From the moment I drive in to the time I pick up my car, they are responsive, communication well and deliver on their promise on time and at the price estimated. More