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Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,311 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,311 reviews

January 13, 2019

Very professional, prompt, courteous and helpful High quality treatment in a very professional, prompt, courteous and helpful during the thirteen week period beginning with initial introduction to th More

by Dave H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan E., Jeff Gourd, Marc Bartalini, Pat Oberer, Carmeline Alceus
Jan 14, 2019 -

Mercedes-Benz of South Charlotte responded

Dave, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! We hope you have a wonderful day!

January 12, 2019

Quick Service I called Mr. Brown on a Thursday explaining how I was in need of a new vehicle and by Friday I was driving out of the dealership in my new car. I do n More

by tiffanyharrow@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Brown, Marc Bartalini
Jan 14, 2019 -

Mercedes-Benz of South Charlotte responded

Tiffany, thank you so much for your kind words about your experience here at Mercedes-Benz of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

January 11, 2019

Exceptional experience This was my 2nd visit to this service center and both times it was beyond exceptional. Adam Putnam and the rest of the staff go above to make me fee More

by PhD pet groomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Putnam
Jan 14, 2019 -

Mercedes-Benz of South Charlotte responded

Hello, we are glad we could help! We look forward to your next visit! Take care!

January 07, 2019

Absolutely incredible I had an amazing service at Mercedes Benz in Pineville. It was wonderful working with John Sims he was extremely patient and knowledgeable. He answere More

by Nb800779523!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN SIMS
Jan 11, 2019 -

Mercedes-Benz of South Charlotte responded

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

January 05, 2019

First time buyer This was my first car buying experience. I saw the car on autotrader and had interest in buying. Darrell called and kept in contact until I was able t More

by India
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Marc Bartalini, JOHN SIMS
Jan 11, 2019 -

Mercedes-Benz of South Charlotte responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of South Charlotte. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

January 02, 2019

Customer Service I would like to say hands down the best sales and customer service experience at a dealership I've received. My salesmen were Janusz "Yanoosh" Walcza More

by Leslie Duncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Janusz Walczak
Jan 10, 2019 -

Mercedes-Benz of South Charlotte responded

It really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We look forward to your next visit! Take care!

December 30, 2018

Outstanding buying experience! Darius and Jeff made our car purchase very enjoyable and efficient. This dealership is a pleasure to work with and have always provided us excellent s More

by m2happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gourd, Darius Brown, Aundre Newman, Pat Oberer
Jan 02, 2019 -

Mercedes-Benz of South Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Charlotte. We hope to see you soon!

December 27, 2018

Outstanding The sales guy was very professional and extremely knowledgeable! He even did a follow up call and is still working to help put me in the SUV they I wa More

by Letsdrive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN SIMS
Dec 28, 2018 -

Mercedes-Benz of South Charlotte responded

Hi! We're so happy we were able to help you out! We look forward to your next visit! Take care!

December 20, 2018

Professional and tuned in to my service needs Yesterday I had my car in for an annual service (40K miles), and they were ready to receive me at the scheduled time. Service manager Francisco Brucia More

by smartelectricdriveguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Brucia, Autumn Raine Chadwick
Dec 21, 2018 -

Mercedes-Benz of South Charlotte responded

Hello, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of South Charlotte

December 14, 2018

Great Mercedes experience Great sales person experience, Gary Childers. We purchased a new vehicle, financed it and all went smoothly. All people we encountered were very fri More

by Fort Mill Resident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Dec 20, 2018 -

Mercedes-Benz of South Charlotte responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of South Charlotte. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

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