Mercedes-Benz of South Charlotte

C class Ordered my car. Took about a month longer than expected but that happens at year end and holidays. Set up pick up day. I arrived that day, went over t Ordered my car. Took about a month longer than expected but that happens at year end and holidays. Set up pick up day. I arrived that day, went over the car, paid and was on my way in ninety minutes. More

Five Star Experience Best car experience ever! I would recommend this dealership to anyone. Completely 100% satisfied and thrilled with the excellent customer service and Best car experience ever! I would recommend this dealership to anyone. Completely 100% satisfied and thrilled with the excellent customer service and five star experience! More

Seamless Process From the moment I walk in, I felt like a preferred customer even though I’ve never owned a Mercedes before. Bobby was so helpful and resourceful. Look From the moment I walk in, I felt like a preferred customer even though I’ve never owned a Mercedes before. Bobby was so helpful and resourceful. Look forward to being part of the Mercedes family! More

Perfect Mercedes experience David Rodriguez and the entire staff at Mercedes of South Charlotte went out of their way to make our car purchase a pleasant and enjoyable experience David Rodriguez and the entire staff at Mercedes of South Charlotte went out of their way to make our car purchase a pleasant and enjoyable experience. They all took extra time to answer any question we had and made us very much at ease while making a major purchase. David reviewed their stock and made sure we purchased exactly what we wanted and took the time to show us several different cars until my wife was sold on the GLC we purchased... Thanks to the entire staff, we are proud to be part of your Mercedes Family... Jonathon spend all the time we needed for my wife to learn about her new car, and made certain she was comfortable before he sent us on to Marc... Marc made the paperwork and financing of our car, simple and painless, thanks to all of you, including Peyton Lloyd for taking care of our lease turn in quickly and with a smile as always.. More

60,000 mile service Paul did a great job explaining all the work that would be done, why it was necessary, and of course cost and timing. Kudos to Paul. Thank you! Paul did a great job explaining all the work that would be done, why it was necessary, and of course cost and timing. Kudos to Paul. Thank you! More

Very professional, prompt, courteous and helpful High quality treatment in a very professional, prompt, courteous and helpful during the thirteen week period beginning with initial introduction to th High quality treatment in a very professional, prompt, courteous and helpful during the thirteen week period beginning with initial introduction to the MB product line, test drive, special ordering of the specific model and options, updates on the production, transatlantic shipment, and ultimate delivery of the car in Pineville.. CC and Jonathon E. Deserve specific commendations for their individual contributions during the process. Thanks a lot. Dave H. More

Quick Service I called Mr. Brown on a Thursday explaining how I was in need of a new vehicle and by Friday I was driving out of the dealership in my new car. I do n I called Mr. Brown on a Thursday explaining how I was in need of a new vehicle and by Friday I was driving out of the dealership in my new car. I do not know to many salesmen that can make things happen that quickly. More

Exceptional experience This was my 2nd visit to this service center and both times it was beyond exceptional. Adam Putnam and the rest of the staff go above to make me fee This was my 2nd visit to this service center and both times it was beyond exceptional. Adam Putnam and the rest of the staff go above to make me feel like a valued customer. More

Absolutely incredible I had an amazing service at Mercedes Benz in Pineville. It was wonderful working with John Sims he was extremely patient and knowledgeable. He answere I had an amazing service at Mercedes Benz in Pineville. It was wonderful working with John Sims he was extremely patient and knowledgeable. He answered all my questions without rushing and was thorough with the car details. John is very helpful with understanding all of the documents/details when buying. He has an upbeat personality which makes a what could be stressful time, easy and enjoyable. I highly recommend working with John for your next Mercedes Benz purchase/lease! More

First time buyer This was my first car buying experience. I saw the car on autotrader and had interest in buying. Darrell called and kept in contact until I was able t This was my first car buying experience. I saw the car on autotrader and had interest in buying. Darrell called and kept in contact until I was able to make it to the dealership. Upon arrival, I was greeted by John and he took care of me. It was a long process but John was very helpful and made sure I left satisfied. I’m heading back to college and I am very happy with my car. More