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Mercedes-Benz of South Charlotte

Pineville, NC

4.8
1,316 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,316 reviews

January 25, 2019

C class Ordered my car. Took about a month longer than expected but that happens at year end and holidays. Set up pick up day. I arrived that day, went over t More

by C class
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Emmanuel, Gary Childers, Marc Bartalini
Jan 30, 2019 -

Mercedes-Benz of South Charlotte responded

Hello there, thank you; we appreciate your feedback! We appreciate your understanding, and hope you are enjoying your new car. Feel free to reach out to us if you need anything. Have a wonderful day!

January 24, 2019

Five Star Experience Best car experience ever! I would recommend this dealership to anyone. Completely 100% satisfied and thrilled with the excellent customer service and More

by SierraBattaglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter gets FIVE STARS!, Pat Oberer, Efrem Lambert
Jan 30, 2019 -

Mercedes-Benz of South Charlotte responded

Sierra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of South Charlotte. If you have any further questions, please don't hesitate to reach out! Take care!

January 19, 2019

Seamless Process From the moment I walk in, I felt like a preferred customer even though I’ve never owned a Mercedes before. Bobby was so helpful and resourceful. Look More

by Alialdrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Sabates
Jan 21, 2019 -

Mercedes-Benz of South Charlotte responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

January 17, 2019

Perfect Mercedes experience David Rodriguez and the entire staff at Mercedes of South Charlotte went out of their way to make our car purchase a pleasant and enjoyable experience More

by dlknopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon , Peyton Lloyd, David Rodriguez, Marc Bartalini
Jan 21, 2019 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of South Charlotte. We're happy we could meet your expectations! Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2019

60,000 mile service Paul did a great job explaining all the work that would be done, why it was necessary, and of course cost and timing. Kudos to Paul. Thank you! More

by Papalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Jan 14, 2019 -

Mercedes-Benz of South Charlotte responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of South Charlotte. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2019

Very professional, prompt, courteous and helpful High quality treatment in a very professional, prompt, courteous and helpful during the thirteen week period beginning with initial introduction to th More

by Dave H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan E., Jeff Gourd, Marc Bartalini, Pat Oberer, Carmeline Alceus
Jan 14, 2019 -

Mercedes-Benz of South Charlotte responded

Dave, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! We hope you have a wonderful day!

January 12, 2019

Quick Service I called Mr. Brown on a Thursday explaining how I was in need of a new vehicle and by Friday I was driving out of the dealership in my new car. I do n More

by tiffanyharrow@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Brown, Marc Bartalini
Jan 14, 2019 -

Mercedes-Benz of South Charlotte responded

Tiffany, thank you so much for your kind words about your experience here at Mercedes-Benz of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

January 11, 2019

Exceptional experience This was my 2nd visit to this service center and both times it was beyond exceptional. Adam Putnam and the rest of the staff go above to make me fee More

by PhD pet groomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Putnam
Jan 14, 2019 -

Mercedes-Benz of South Charlotte responded

Hello, we are glad we could help! We look forward to your next visit! Take care!

January 07, 2019

Absolutely incredible I had an amazing service at Mercedes Benz in Pineville. It was wonderful working with John Sims he was extremely patient and knowledgeable. He answere More

by Nb800779523!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN SIMS
Jan 11, 2019 -

Mercedes-Benz of South Charlotte responded

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

January 05, 2019

First time buyer This was my first car buying experience. I saw the car on autotrader and had interest in buying. Darrell called and kept in contact until I was able t More

by India
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Marc Bartalini, JOHN SIMS
Jan 11, 2019 -

Mercedes-Benz of South Charlotte responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of South Charlotte. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

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