Mercedes-Benz of South Charlotte

Best Car and Best Buyer Experience I had an excellent experience purchasing my first Mercedes. The buying, financing and demonstration were like no other and I have purchased over 50 ve I had an excellent experience purchasing my first Mercedes. The buying, financing and demonstration were like no other and I have purchased over 50 vehicles in my lifetime. Thank you Marc Bartalini, Gary Childers, and Jonathan you are terrific!!! More

Over The Top From the first phone call to check out a vehicle to the last handshake when the good byes were said...truly, this was an over the top experience. Dar From the first phone call to check out a vehicle to the last handshake when the good byes were said...truly, this was an over the top experience. Darrell is knowledgeable and passionate about what he sells. He is approachable and patient in explanations. The dealership as a whole gives the appearance of a" well oiled machine"...all departments are working together to make sure the customer receives an excellent product and a flawless experience. My car had some front bumper damage and after it was worked on, you absolutely could not tell there had been any damage at all! We drove over 6 hours to see this car...and it was worth the time and effort. I would highly recommend this dealership to anyone who wanted to purchase a Mercedes or in need of service or body work. More

Service Beyond the Call No one wants to be stranded on the side of I-77 with a flat tire in the rain and after dark. But that is what happened last night. We called Mercede No one wants to be stranded on the side of I-77 with a flat tire in the rain and after dark. But that is what happened last night. We called Mercedes Roadside Assist and after a 2-hr wait, we heard from the tow company that they had gone north to Huntersville instead of south to Rock Hill (and beyond) in spite of very specific directions to the contrary. South Charlotte Mercedes Benz came to the rescue. One phone call and they promptly sent a service truck and rescued us in spite of the late hour. Mobile Service Technician Justin was warm and cordial and very quickly got us on the road. The Service Manager Aundre Newman stayed late to insure our prompt care and Service Advisor Jamie-Lynn Scheuneman quickly assured us that all was in hand, promptly got us in a loaner car and insured that every detail for our comfort was looked after. The level of care, service, and follow-up has been unexcelled. We are fortunate indeed to have this excellent company in our area. More

Great Group of Guys!!! Patient, Knowledgable, Best service I had originally came into the dealership in February 2018. I met John Sims the salesman, He heard what I had to say, was informative and didn't pre I had originally came into the dealership in February 2018. I met John Sims the salesman, He heard what I had to say, was informative and didn't pressure me into buying a car. I was on the fence about trading in my car at the time..YES, I was attached to my gas guzzling, loud, show stopping truck and it was a bit emotional. John was very professional touching base via email later that day, thank goodness because after many months and many dealerships, I circled back to him. Although I had purchased from another local dealer in the past, I combed my email for John's information. With his busy Saturday schedule, he welcomed me coming in on such short notice. Once there he made sure I was well received and managed to have a few of his co-workers keep me entertained and further educated on the Mercedes brand. It was a long day as I was so indecisive and sadly didn't have my husband around to help. After calling in my son and his friends, I was happy to find my new car and came home with a car that is fuel efficient with a splash of my personality. I can not thank Efrem Lambert and Bobby Sabates for keeping me company and looking after me while John Sims did everything to make it happen!!!!!!!!! Class and integrity........BEST GUYS IN MERCEDES!!!!!! 5 stars is not enough to give them! More

Very courteous and friendly. Also, they offer good competit Always feel important as a customer. Gary makes you feel important and wants to help you make the best choice for your desire. Never pressures you t Always feel important as a customer. Gary makes you feel important and wants to help you make the best choice for your desire. Never pressures you to buy but helps you make the best choice. More

Continuing Great Experiences with this dealer and salesman We have purchased Mercedes-Benz, both new and pre-owned, from sales consultant Gary Childers for over 20 years. Gary makes the process informative, p We have purchased Mercedes-Benz, both new and pre-owned, from sales consultant Gary Childers for over 20 years. Gary makes the process informative, pleasant, and efficient. We joked with the General Manager that if Gary retires, they will have to retire his jersey and hang it from the rafters. I highly recommend Gary and this dealership. More

Outstanding Car Buying Experience Gary Childers is absolutely the best sales consultant with whom I have ever dealt. He strives to provide the best sales experience possible. Gary is e Gary Childers is absolutely the best sales consultant with whom I have ever dealt. He strives to provide the best sales experience possible. Gary is exceptionally efficient and responsive and patiently worked with me through every step of buying a new vehicle. I found it so reassuring to work with someone I have found to be such a trustworthy person, keeps a focus on that which is in the best interest of the customer, and works diligently to make certain he delivers an overall satisfying car buying experience. What a great asset Mercedes-Benz of South Charlotte has in a sales consultant the caliber of Gary Childers! More

Amazing dealership Mike was excellent in helping me purchase my first Mercedes which was a 2014 E350. He ensured that I knew the ins and the outs of the car by the time Mike was excellent in helping me purchase my first Mercedes which was a 2014 E350. He ensured that I knew the ins and the outs of the car by the time I left the lot. The process was smooth and easy and I would recommend Mike and Mercedes-Benz of South Charlotte to anyone. More

Amazing experience with mike on my 2017 GLC 300 I’ve never had such a pleasant car buying experience. Buying used or new I would recommend mike. I came all the way fr with mike on my 2017 GLC 300 I’ve never had such a pleasant car buying experience. Buying used or new I would recommend mike. I came all the way from Greensboro and I would do that again for this experience any time. Rashanda lowuery More