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Mercedes-Benz of South Charlotte

Pineville, NC

4.8
1,316 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,316 reviews

December 01, 2018

Great People, Great Cars I came to a service for my 2015 ML 350 and went out driving a 2017 GLS 450. How? or Why? Was not looking for a change, but great opportunities and gr More

by Roberto Bueno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Madan, Jamie Scheuneman
Dec 04, 2018 -

Mercedes-Benz of South Charlotte responded

Roberto, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2018

Jamie was Tops in my Mercedes Ownership Experience Jamie provided exceptional service and communications, updates and insight. I am grateful for her attention to detail and to have her as a service ma More

by SteveL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Scheuneman
Dec 04, 2018 -

Mercedes-Benz of South Charlotte responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2018

Negotiation Experience was the most stress-free experience As always I dread the car negotiation process, however John Sim’s sales presentation moved us to selecting the best vehicle. He asked all the right q More

by ckspoon59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN SIMS, Pat Oberer
Dec 04, 2018 -

Mercedes-Benz of South Charlotte responded

Thanks for the positive feedback and recommendation of our dealership! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2018

Excellent customer care From the moment I walked in and the minute I left I was handled properly and efficiently. Thank you everyone for the white glove treatment More

by foregolf627@me.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey
Nov 30, 2018 -

Mercedes-Benz of South Charlotte responded

Thank you for taking the time to let us know how we did! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2018

Best Car and Best Buyer Experience I had an excellent experience purchasing my first Mercedes. The buying, financing and demonstration were like no other and I have purchased over 50 ve More

by EIleen M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Marc Bartalini
Nov 27, 2018 -

Mercedes-Benz of South Charlotte responded

Hi Eileen, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

November 19, 2018

Over The Top From the first phone call to check out a vehicle to the last handshake when the good byes were said...truly, this was an over the top experience. Dar More

by tnmountaingirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Marc Bartalini
Nov 22, 2018 -

Mercedes-Benz of South Charlotte responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience working with Darrell. Have a great day!

November 16, 2018

Service Beyond the Call No one wants to be stranded on the side of I-77 with a flat tire in the rain and after dark. But that is what happened last night. We called Mercede More

by CraigHorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mobile Service Technician Justin, Aundre Newman, Nelson Prieto, Jamie Scheuneman
Nov 22, 2018 -

Mercedes-Benz of South Charlotte responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please give us a call. We're always happy to help!

November 14, 2018

Great Group of Guys!!! Patient, Knowledgable, Best service I had originally came into the dealership in February 2018. I met John Sims the salesman, He heard what I had to say, was informative and didn't pre More

by Isabel0205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN SIMS
Nov 16, 2018 -

Mercedes-Benz of South Charlotte responded

Isabel, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

November 13, 2018

Knowledge and efficiency go hand in hand..... Want to thank Pat Oberer for his patience and endurance during our experience with Mercedes Benz of South Charlotte!! Very knowledgable in the financ More

by Leslie & Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Oberer
November 09, 2018

Very courteous and friendly. Also, they offer good competit Always feel important as a customer. Gary makes you feel important and wants to help you make the best choice for your desire. Never pressures you t More

by carnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Aundre Newman
Nov 11, 2018 -

Mercedes-Benz of South Charlotte responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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