Mercedes-Benz of South Mississippi
D'Iberville, MS
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They charged me $25 for a mount and balance?? How do u balance a spare tire?? Mercedes, I appreciate the tire change but your customer service for women suck! You’re always getting over on us and my sales balance a spare tire?? Mercedes, I appreciate the tire change but your customer service for women suck! You’re always getting over on us and my salesperson always have to take care of the negativity in the service department. I didn’t bother him with this but if I would’ve called roadside assistance then I wouldn’t have paid anything! Please Improve or my next vehicle will be with a competitor! More
If they had more loaners I would say it’s close to perfect. Not saying they are perfect, but they strive to be and they take making corrections seriously. perfect. Not saying they are perfect, but they strive to be and they take making corrections seriously. More
Mike Rhea was so very kind and helpful! He made the process very reassuring. He kept us informed and did exactly what he said! He is a real asset to Ray Brandt Mercedes!!!! process very reassuring. He kept us informed and did exactly what he said! He is a real asset to Ray Brandt Mercedes!!!! More
Thanks to James Newkirk and Adam the experience at Mercedes Benz was five star hands-down. Thanks for the experience! Will definitely purchase from this dealership again. Mercedes Benz was five star hands-down. Thanks for the experience! Will definitely purchase from this dealership again. More
The service this time was good , but I wouldn’t have needed it if my tires hadn’t been rotated last time. I appreciate Paul for his honesty and cooperation. needed it if my tires hadn’t been rotated last time. I appreciate Paul for his honesty and cooperation. More