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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,806 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,806 reviews

December 29, 2020

Customer service was great but repairs could use some work. Vehicle was not repaired properly during the first visit. Second visit was full of delays. More

by dboushie01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Daughtry
Dec 30, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for your review. We will send this to management. We appreciate you sharing your concerns so we can improve! Thank you. Ray Brandt Auto Group

December 29, 2020

Wonderful experience! We stopped in while visiting family and it was great! Quick service and phenomenal customer service! Billy was awesome and we will go back! More

by RYANLEONARD90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Dec 30, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for your review and very kind words! We are glad to hear that Billy took great care of you. We hope to see you again on your next visit. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

December 29, 2020

Stephen was great, even compared to different cars for me, service is fast and accurate. I love my SL. Even waiting for service is comfortable. More

by CWALTON090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Furney
Dec 30, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for your review. We are glad to hear that Stephen took great care of you. Thank you for choosing Mercedes-Benz of South Mississippi, Ray Brandt Auto Group #WeMakeItEasy

December 29, 2020

I had an awesome visit Problem taken care of in a very I had an awesome visit Problem taken care of in a very timely manner Service tech billy was very helpful also with two minor problems witch accusat More

by skmmmm1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Dec 30, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your visit with us. We appreciate your kind words. We look forward to assisting you again. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

December 29, 2020

Great 😊 customer service. I thought I was going to have to cancel but, was able to keep me my appointment and stay home with my grandson. 👍🏽 More

by nurserjmreese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Biggs, Billy Herbert
Dec 30, 2020 -

Mercedes-Benz of South Mississippi responded

We are thrilled to hear that everything worked out for you! Thank you for your kind words. We look forward to assisting you again. Thank you for choosing Mercedes-Benz of South Mississippi, Ray Brandt Auto Group #WeMakeItEasy

December 28, 2020

Hello,We came in for wheel repair a few weeks ago. Billy Hello, We came in for wheel repair a few weeks ago. Billy Herbet did a wonderful job taking care of us while our wheels were being repaired. We thank More

by JRBUTTON29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We do not know the wheel repair mans name .... he did great...thank you, Billy Herbert
Dec 29, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you Mr. & Mrs. Everett for sharing your visit with us. We are glad to hear that Billy took great care of you and your vehicle. We appreciate your kind words and look forward to assisting you again. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

December 26, 2020

I love the customer service. Everyone was so helpful and nice. I look forward to coming here to have my car serviced. Merry Christmas to each and everyone on you. More

by lblkr55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Mike Rhea, Heather Fain, Carlos Watson
Dec 28, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience. We appreciate your kind words and look forward to your next visit. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

December 26, 2020

My sunroof was fixed but my radio got messed up and they didn’t clean the inside of my car good. They were nice though More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Mike Rhea, Heather Fain, Carlos Watson
Dec 28, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing this. I have sent it to the service manager. Thank you. Ray Brandt Auto Group

December 26, 2020

Jack was very helpful, courteous, and great in assisting us with our repairs. Great, awesome, helpful, provided us with a rental car which eliminated our stress for getting our errands completed while our More

by LGUILLORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, Carlos Watson
Dec 28, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing this. We are glad to hear that Jack took great care of you during your visit. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

December 25, 2020

We have been working with Jack Bowell for the past 15 years. Jack Bowell is consistently exceptional at his personalized service at Mercedes of South Mississippi. He goes above and beyond to make our e More

by Tanya T. Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bowell, Susan McCormick
Dec 28, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your sales experience and we appreciate your loyalty. We are glad to hear that Jack takes great care of you! Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

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