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Mercedes-Benz of South Mississippi
D'Iberville, MS
2,806 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,806 reviews
December 01, 2020
The service department usually accommodates my needs. They are not always able to provide a loaner car , however, which would make servicing schedule more convenient. My salesperson is top notch most of They are not always able to provide a loaner car , however, which would make servicing schedule more convenient. My salesperson is top notch most often I have a positive outcome at this dealership. More
by CHERRYLOVELACE14
Verified CustomerEmployees Worked With
Steven Biggs, Mike Rhea
December 01, 2020
I drive from mobile to D'Iberville just for the service When I started getting my car service I was looking for somewhere closer but because of the difference in services it is worth to drive When I started getting my car service I was looking for somewhere closer but because of the difference in services it is worth to drive More
by shawnpowe01
Employees Worked With
Billy Herbert
December 01, 2020
Excellent service. Needed two new tires. I was able to get in and out with the new tires mounted and balanced in about an hour. My vehicle was returned to me nice and clean both inside and out. Highly r get in and out with the new tires mounted and balanced in about an hour. My vehicle was returned to me nice and clean both inside and out. Highly recommend MB of S MS service department. More
by Philip LeBlanc
Employees Worked With
Billy Herbert
November 30, 2020
When the engine lights in our car went on I contacted Billy at MB of SM and he said what it could be and bring it in when we can. We came in about an hour later and dropped it off. We got a call within a Billy at MB of SM and he said what it could be and bring it in when we can. We came in about an hour later and dropped it off. We got a call within a couple hours it was done! We were so happy it was completed so quickly. We also were happy to pick up a clean vacuumed car! All car dealerships should be like MB of South Mississippi! More
by DCHAMBERLAIN0
Employees Worked With
Billy Herbert, Carlos Watson
November 29, 2020
I have owned many different Mercedes Benz autos and had sales deals and service with many different MB locations. I find the South Mississipi group to be most friendly but the waiting facilities are less c sales deals and service with many different MB locations. I find the South Mississipi group to be most friendly but the waiting facilities are less comfortable than most. I was served by the used car section and ended up with a questionable auto that, after a month (and the shot month dealer warranty has expired) I am not yet sure I can trust the vehicle due to repeated "check engine" signals coming on. The friendly service department has been concerned and able to resolve the issues but I was informed I need to drive more and see if the signal is repeated. If so I should take back to a MB dealer. I shutter to think how difficult that may be on my Chtistmas 1800 mile trip coming up soon. However, I was infotmef by the used car section I should not worry for I have a "very dependable" automobile. Actually, after over 60 years of communicating with used car dealers I find little difference in them. Fortunately, I was convinced to pay an additional $3k for service warranty but that will not pay foy my time or deep concern about when the next MB service will be needed. I am thankful for the friendliness and obvious concern the MB service personnel exhibit. More
by everdim
Employees Worked With
Mike Rhea, Stephen Furney
November 29, 2020
I continue to find the service department to be very friendly and very concerned about my auto. I am kept well informed of the service status and always given appropriate time after service to explain t friendly and very concerned about my auto. I am kept well informed of the service status and always given appropriate time after service to explain the service and give recommendations. I especially am thankful for Mike Rhea and the special attention he gives. He has made my going back and forth to MB service recently to be less stressful. More
by everdim
Employees Worked With
Mike Rhea
November 29, 2020
I was very appreciative of how everyone was willing to help me find the right vehicle I wanted. It didn't take long and the financing was great. help me find the right vehicle I wanted. It didn't take long and the financing was great. More
by MC
Employees Worked With
Susan McCormick, Stephen Furney
November 28, 2020
I received a very warm greeting, was kept informed throughout the entire process, and the overall service time was less than I anticipated. Good overall experience. throughout the entire process, and the overall service time was less than I anticipated. Good overall experience. More
by MALISA.GREENLEE
Employees Worked With
Billy Herbert, Mike Rhea
November 27, 2020
This is the best dealership I’ve ever used, Mike Rena in the service department is the reason I have my vehicle serviced there. He has always taken the best care of my vehicle. the service department is the reason I have my vehicle serviced there. He has always taken the best care of my vehicle. More
by MICKEY.BRELAND
Employees Worked With
Billy Herbert, Mike Rhea
