Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of South Mississippi
D'Iberville, MS
2,809 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,809 reviews
November 29, 2020
I have owned many different Mercedes Benz autos and had sales deals and service with many different MB locations. I find the South Mississipi group to be most friendly but the waiting facilities are less c sales deals and service with many different MB locations. I find the South Mississipi group to be most friendly but the waiting facilities are less comfortable than most. I was served by the used car section and ended up with a questionable auto that, after a month (and the shot month dealer warranty has expired) I am not yet sure I can trust the vehicle due to repeated "check engine" signals coming on. The friendly service department has been concerned and able to resolve the issues but I was informed I need to drive more and see if the signal is repeated. If so I should take back to a MB dealer. I shutter to think how difficult that may be on my Chtistmas 1800 mile trip coming up soon. However, I was infotmef by the used car section I should not worry for I have a "very dependable" automobile. Actually, after over 60 years of communicating with used car dealers I find little difference in them. Fortunately, I was convinced to pay an additional $3k for service warranty but that will not pay foy my time or deep concern about when the next MB service will be needed. I am thankful for the friendliness and obvious concern the MB service personnel exhibit. More
by everdim
Verified CustomerEmployees Worked With
Mike Rhea, Stephen Furney
November 28, 2020
I received a very warm greeting, was kept informed throughout the entire process, and the overall service time was less than I anticipated. Good overall experience. throughout the entire process, and the overall service time was less than I anticipated. Good overall experience. More
by MALISA.GREENLEE
Employees Worked With
Billy Herbert, Mike Rhea
November 27, 2020
This is the best dealership I’ve ever used, Mike Rena in the service department is the reason I have my vehicle serviced there. He has always taken the best care of my vehicle. the service department is the reason I have my vehicle serviced there. He has always taken the best care of my vehicle. More
by MICKEY.BRELAND
Employees Worked With
Billy Herbert, Mike Rhea
November 26, 2020
So nice and prompt. They keep you updated on everything that is going on with your vehicle! Everyone acts in a professional manner. It was a delight being there! Thanks that is going on with your vehicle! Everyone acts in a professional manner. It was a delight being there! Thanks More
by DEBRAGAUTIER
Employees Worked With
Billy Herbert
November 25, 2020
WE LOVE THIS DEALERSHIP. THE ATMOSPHERE IS NICE THE PEOPLE ARE NICE, FRIENDLY AND VERY DETAILED, EVERYTHING IS EXPLAINED WELL. THE SERVICE SO FAR HAS BEEN GREAT, PEOPLE ARE NICE, FRIENDLY AND VERY DETAILED, EVERYTHING IS EXPLAINED WELL. THE SERVICE SO FAR HAS BEEN GREAT, More
by AGATLING68
Employees Worked With
Billy Herbert, Mike Rhea
November 25, 2020
Service person displayed excellent customer service. The loaner vehicle was great. Glad it was available for use. Our vehicle was clean and the documentation given was very helpful. loaner vehicle was great. Glad it was available for use. Our vehicle was clean and the documentation given was very helpful. More
by Rjdahmer
Employees Worked With
Jack Daughtry
November 25, 2020
Great service. Pick up and delivery is wonderful. I plan on continuing having my car serviced there. My routine maintenance is coming up and my car will be back there. on continuing having my car serviced there. My routine maintenance is coming up and my car will be back there. More
by Bertin Chevis
Employees Worked With
Billy Herbert, Heather Fain
November 25, 2020
The service is excellent. Everyone is very friendly. No one pressures you to buy. Anytime I need service done they always come and pick up my car and bring it back. one pressures you to buy. Anytime I need service done they always come and pick up my car and bring it back. More
by JDP2699
Employees Worked With
Jack Bowell, Susan McCormick, Billy Herbert, Heather Fain, Chris Stuben
