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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,800 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,800 reviews

November 18, 2020

Dealership has been excellent to work with. Billy went above and beyond to help with anything that was needed. However, the price on the service was way over what we were anticipating (including new tires More

by BEVLYPITTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Nov 18, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience. We are glad to hear that Billy took great care of you and your vehicle. Thank you for choosing Mercedes-Benz of South Mississippi. We would like to assist you with all of your vehicle needs. Ray Brandt Auto Group

November 18, 2020

James (sales) was Great! He was kind, patient and honest. My financial person was great as well! They were both AWESOME! They made the buying a car experience enjoyable! More

by RGIRLEY04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Weyer, Susan McCormick
Nov 18, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your awesome sales experience with us! Congratulations and Welcome to the Ray Brandt Family! We look forward to answering any questions you may have. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

November 18, 2020

Because service department the best I think your prices a too high and needs to reflect the good customer. The only real problem is when you buy a new car you don’t want it pay high Maintenance bills More

by anniekelly0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Glass, Billy Herbert, Mike Rhea, Carlos Watson
Nov 18, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for your review. We do appreciate you sharing your experience. We hope to continue to assist you with your vehicle needs. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group

November 18, 2020

Friendly and courteous staff, I always get excellent service, I trust them to provide the necessary services on my vehicle, I highly recommend this mb dealer to those looking to buy a vehicle More

by RICLOT49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Nov 18, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for your review. We greatly appreciate your recommendation as that is the largest compliment we can receive. We thank you for your loyalty and look forward to seeing you on your next visit. Thank you for trusting Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

November 18, 2020

My first service experience was a great service be! Mike let me know the next morning exactly what was wrong and called me by end of that same day regarding delivery of my car. More

by LBW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea, Chris Stuben
Nov 19, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your first service experience with us. We are glad to hear Mike took great care of you and your vehicle. We hope to continue assisting you with all of your vehicle needs. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

November 17, 2020

To be fair we had an average sales experience that Steven Biggs went the extra mile to make exceptional. In fact by the time the papers were signed and we were officially a part of the Mercedes Benz family, More

by Je & Randa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Weyer, Steven Biggs, Heather Fain, Carlos Watson
Dec 01, 2020 -

Mercedes-Benz of South Mississippi responded

We hope our Management Team satisfied your concerns to the best of their ability. We thank you for contacting us to let us know about this issue. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group

November 17, 2020

My overall experience with this dealership was amazing. I told my sale guy what i wanted and he gave me just that. He was amazing More

by CANDREWS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Weyer, Susan McCormick, Israel Aninion, Stephen Furney, Chris Stuben
Nov 17, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your sales experience with us! We are happy to hear that you are driving what you wanted! We appreciate the kind words about out Team and look forward to seeing you for your first maintenance visit. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

November 17, 2020

Always ready to help. Working to keep servicing during pandemic by picking up my car. Did a good job explaining what needed to be done and how much cost. More

by LEE3731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Nov 17, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for choosing Mercedes-Benz of South Mississippi for your service needs. We are thrilled to hear all of the things that made your "visit" great! We hope to assist you again. Ray Brandt Auto Group #WeMakeItEasy

November 17, 2020

Thank you for your wonderful customer service with constant updates. Your continuous communication on the status of my vehicle is very much appreciated! Great job! More

by BAGGETT&Co
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Heather Fain
Nov 17, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your wonderful service visit. We are glad to hear that our Team kept up updated constantly. We thank you for choosing Mercedes-Benz of South Mississippi and look forward to your next visit. Ray Brandt Auto Group #WeMakeItEasy

November 17, 2020

Everyone at the dealership is amazing from the general manager to service. They all keep me looped in in regard to the process of my vehicle everything was done in a timely manner More

by EVEVERSTEEG
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Chris Stuben
Nov 17, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing this great review. We are glad to hear that our Team exhibited great customer service across the board. We appreciate your kind words and look forward to assisting again. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

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