Mercedes-Benz of South Mississippi

Dealership has been excellent to work with. Billy went above and beyond to help with anything that was needed. However, the price on the service was way over what we were anticipating (including new tires above and beyond to help with anything that was needed. However, the price on the service was way over what we were anticipating (including new tires again). We are having to think about selling our vehicle so that we can afford future maintenance. More

James (sales) was Great! He was kind, patient and honest. My financial person was great as well! They were both AWESOME! They made the buying a car experience enjoyable! My financial person was great as well! They were both AWESOME! They made the buying a car experience enjoyable! More

Because service department the best I think your prices a too high and needs to reflect the good customer. The only real problem is when you buy a new car you don’t want it pay high Maintenance bills too high and needs to reflect the good customer. The only real problem is when you buy a new car you don’t want it pay high Maintenance bills More

Friendly and courteous staff, I always get excellent service, I trust them to provide the necessary services on my vehicle, I highly recommend this mb dealer to those looking to buy a vehicle service, I trust them to provide the necessary services on my vehicle, I highly recommend this mb dealer to those looking to buy a vehicle More

My first service experience was a great service be! Mike let me know the next morning exactly what was wrong and called me by end of that same day regarding delivery of my car. let me know the next morning exactly what was wrong and called me by end of that same day regarding delivery of my car. More

To be fair we had an average sales experience that Steven Biggs went the extra mile to make exceptional. In fact by the time the papers were signed and we were officially a part of the Mercedes Benz family, Biggs went the extra mile to make exceptional. In fact by the time the papers were signed and we were officially a part of the Mercedes Benz family, I would have given them 5 stars. Unfortunately that is where our experience has taken fortuitous turn that has landed us at a place of outright disregard. I would not have believed that a dealership of such renown would be so unprofessional in relation to communication. Perhaps this ratings will reach an attentive ear in management; I have tried all I know to do and can not understand why they are so reluctant to communicate to reach an amiable solution. I have never had such an experience. Prayerfully they will rebound as go the extra mile as Steven Biggs did and earn our higher regard, but at this point, the 2 star rating of fair is generous. The lack of communication is insane. More

My overall experience with this dealership was amazing. I told my sale guy what i wanted and he gave me just that. He was amazing told my sale guy what i wanted and he gave me just that. He was amazing More

Always ready to help. Working to keep servicing during pandemic by picking up my car. Did a good job explaining what needed to be done and how much cost. pandemic by picking up my car. Did a good job explaining what needed to be done and how much cost. More

Thank you for your wonderful customer service with constant updates. Your continuous communication on the status of my vehicle is very much appreciated! Great job! constant updates. Your continuous communication on the status of my vehicle is very much appreciated! Great job! More

Everyone at the dealership is amazing from the general manager to service. They all keep me looped in in regard to the process of my vehicle everything was done in a timely manner manager to service. They all keep me looped in in regard to the process of my vehicle everything was done in a timely manner More