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Mercedes-Benz of South Mississippi - Service Center

D'Iberville, MS

4.7
1,609 Reviews

1,609 Reviews of Mercedes-Benz of South Mississippi - Service Center

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September 26, 2022

Chase is amazing, best technician I've ever dealt with. Give that man a raise More

by DJWEASE69
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rhea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Stapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

September 26, 2022

The service was excellent. My appointment time was acknowledged, a loaner car was provided, and the work was completed as described. The device representative described the wor More

by BRENDA.LITTLE
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
George
Sep 26, 2022 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit!

September 23, 2022

Very friendly and easy to work with. Was able to get me in right away and completed a service faster than expected time. More

by danielle@daniellekifer.com
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
George
Sep 23, 2022 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit!

September 22, 2022

Mike in service always provides superior customer service. He ensures my needs are met and goes out of his way to answer all my questions. He makes you feel part of the Mercedes Benz family. The More

by BURNSFAMILY90
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul O'Bannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit!

September 22, 2022

I received my vehicle back and I am satisfied with the repair that was completed. More

by Susan
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit!

September 21, 2022

Professional, but left me hanging waiting for our car to be washed after repairs completed More

by Bob jones
Quality of Work
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Mercedes-Benz of South Mississippi responded

Thank you for your review of Mercedes-Benz of South Mississippi. We're glad to hear that you had a positive experience with our staff, and we apologize for the inconvenience caused by the delay in having your car washed. We'll make sure to pass on your feedback to our team. Thank you again for choosing Mercedes-Benz of South Mississippi!

September 21, 2022

I always have a great experience at MB of SM. I was there for appointment time and my car was ready prior to the promised time! More

by bradb
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul O'Bannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit!

September 21, 2022

They have really great service & also are very friendly with many accommodations. Mr. Paul is the best in the service department. More

by Vanessa
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nunnery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul O'Bannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Copes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit!

September 18, 2022

This was the first time I brought my Mercedes to Mercedes Benz of South Mississippi. Honestly, I wish that I would have done this much sooner. The service area was welcoming and everyone was polite and frien More

by ANDREEBATT
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul O'Bannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that Paul and our team took great care of you and your vehicle during your visit!

September 17, 2022

George Salter was very professional, efficient, attentive and knowledgeable. I would highly recommend this dealership. More

by Gisele
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
George Salter
Sep 19, 2022 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that George took great care of you and your vehicle during your visit!

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