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Mercedes-Benz of South Orlando

Orlando, FL

4.1
394 Reviews

4301 Millenia Boulevard

Orlando, FL

32839

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Showing 394 reviews

June 17, 2024

EXCELLENT EXCELLENT EXCELLENT! !!! MR. COLEMAN & HIS TEAM ARE AWESOME. MY EXPERIENCE HAS ALWAYS BEEN AWESOME More

by eve.trans624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Coleman
Jun 18, 2024 -

Mercedes-Benz of South Orlando responded

Thank you for the enthusiastic feedback! We're delighted to hear that Mr. Coleman and his team at Mercedes-Benz of South Orlando provided an excellent experience. We appreciate your continued support!

May 17, 2024

Very good. It was really what I expected I bought a sprinter very satisfied with the sales department. More

by LAERCIO DE OLIVEIRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
THIAGO TIRESER
May 18, 2024 -

Mercedes-Benz of South Orlando responded

Hi Laercio! We're so glad to know that you had a positive experience with our sales department at Mercedes-Benz of South Orlando and that you are satisfied with your Sprinter. Thanks for sharing!

May 13, 2024

Every one was very helpful. Full knowledge of the car that I was interested in. Very helpful in making a good deal on new car and good money on my trade More

by stephen catino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Chifupi
May 14, 2024 -

Mercedes-Benz of South Orlando responded

Hi Stephen! We're glad to know that our team at Mercedes-Benz of South Orlando was able to assist you effectively. Thanks for trusting us with your trade-in and new car purchase!

May 09, 2024

A great costumer service as always, very professional and kind, 5 stars service. Thank you so much! More

by mbarria1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorell Figueroa
May 09, 2024 -

Mercedes-Benz of South Orlando responded

We're delighted to know you enjoyed our customer service at Mercedes-Benz of South Orlando! We always aim for a 5-star experience. Thanks so much for your feedback and support!

May 01, 2024

Very unorganized from first contact thru car purchase. Took over 4 hours to get this done even though I made an appointment, they had nothing prepared. Ridiculous. Extremely unorganized at every step. More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohamed
May 01, 2024 -

Mercedes-Benz of South Orlando responded

Jay, I'm sorry to learn about your experience. We aim for a seamless process from start to finish and it's clear we fell short in this instance. Your feedback is valuable as it helps us improve our services. If you'd like to discuss further or have any other concerns, please reach out directly at your convenience. Thank you, Clarence Horne - General Sales Manager - chorne@mbso.com

April 10, 2024

That’s the worst experience I’ve ever had in a dealership . Last time I brought my car their valet service crashed it and didn’t even apologize or anything . Service manager made it right and got I repair bu More

by Vincent Bodet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eugene
Apr 11, 2024 -

Mercedes-Benz of South Orlando responded

Vincent, We're sorry to hear about your experiences with us. Please reach out directly so we can discuss these matters further and find an appropriate resolution together. Thank you, Chris Overmyer - Service Manager - covermyer@mbso.com

April 09, 2024

BUYER BEWARE! !! I Think I was deceived from the very beginning. I looked for a car on Car Guru and thought I had found the perfect used car for me. I went to the d More

by timhiggins002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MOHAMED (MO) ESSEGHIR
Apr 10, 2024 -

Mercedes-Benz of South Orlando responded

Tim, thank you for the review. I'm sorry to hear that this experience hasn't left you with a better impression of our team. Please contact me directly so we can discuss this situation further and work toward an appropriate resolution. Respectfully, Clarence Horne - General Sales Manager - chorne@mbso.com

April 05, 2024

The service is great everyone that we delt with was very professional & courteous. Keith kept us informed throughout the service. Thanx !! More

by mrdrop2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Saavedra
Apr 05, 2024 -

Mercedes-Benz of South Orlando responded

We're glad to know you had a great experience with our team at Mercedes-Benz of South Orlando! Your kind words about Keith and the rest of our staff are greatly appreciated. Thanks for choosing us for your service needs!

March 28, 2024

Mercedes Benz in south Orlando is the best car from all the car dealers I have been to. Customer service is fabulous. Thanks Ider Gongor who was yesterday to buy a car. He’s the best salesman I ever met in More

by Heroce10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ider and Yvette
Mar 29, 2024 -

Mercedes-Benz of South Orlando responded

We're delighted to know you had a fabulous experience with us at Mercedes-Benz of South Orlando. Your kind words about Ider & the team are greatly appreciated! Enjoy your new car and thank you for choosing us!

March 25, 2024

Very happy with my new car. Racine was helpful throughout the entire process. I’ll be back. More

by Otti
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Racine Richmond
Mar 26, 2024 -

Mercedes-Benz of South Orlando responded

We're happy to hear that you're happy with your new car with our team and Racine at Mercedes-Benz of South Orlando! Drive safely!

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