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Mercedes-Benz of South Orlando

Orlando, FL

4.0
449 Reviews

4301 Millenia Boulevard

Orlando, FL

32839

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Showing 449 reviews

September 24, 2026

Extremely disappointing experience with poor communication, unorganized service, and dismissive management. Their F rating with the Better Business Bureau speaks volumes. More

by AmyLRosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Mooty
Sep 25, 2026 -

Mercedes-Benz of South Orlando responded

Amy, I'm sorry to hear that we haven't left you with a better impression. If you could please contact me directly so we can discuss these concerns in greater detail, it would be very much appreciated. Thank you, Chris Overmyer - Service Manager - covermyer@mbso.com

September 07, 2026

A phenomenal dealership! The staff was professional, knowledgeable, friendly, and genuinely committed to making the car-buying experience smooth and stress-free. I highly rec More

by Candy MCGee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IDER, Kyle James
Sep 07, 2026 -

Mercedes-Benz of South Orlando responded

Candy, it means a lot to hear that you felt so genuinely supported by our team here at Mercedes-Benz of South Orlando! Thank you for recommending us and sharing your story! Safe travels ahead!

August 21, 2026

We first met Ider, he was warm, polite and courteous. He was knowledgeable and efficient. I like the fact that no one was pushy and forcing us to purchase; they allowed us our time and space and we are More

by bobsmarcar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ider
Aug 21, 2026 -

Mercedes-Benz of South Orlando responded

Hi bobsmarcar, we're glad to hear you felt comfortable and well-assisted by Ider and our team! Thank you for choosing Mercedes-Benz of South Orlando, we hope to see you again down the road!

August 13, 2026

Lorenzo provided great service was knowledgeable, courteous and pleasant. He is always welcome at our home. More

by kachur.mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Carrion, Jamiko Sapp
Aug 14, 2026 -

Mercedes-Benz of South Orlando responded

Hi Kachur! We're thrilled to hear Lorenzo made such a positive impression! Thank you for choosing Mercedes-Benz of South Orlando and sharing your experience. Safe travels!

August 08, 2026

The entire Transaction was smooth and stressless. I appreciated the sales person explaining the details without being pushy. More

by apeany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IDER GONGOR
Aug 09, 2026 -

Mercedes-Benz of South Orlando responded

It's amazing to hear you had a hassle-free and informative experience with us! Thank you for choosing Mercedes-Benz of South Orlando and for sharing your feedback. Safe travels!

July 31, 2026

There sales personnel are outstanding and easy to communicate with. They listen to you and work with your guide lines. More

by williebateman3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Coleman
Aug 02, 2026 -

Mercedes-Benz of South Orlando responded

Willie, thank you for your kind words! We strive to deliver the best experience at Mercedes-Benz of South Orlando, and it means a lot to hear that our team made you feel so comfortable. Safe travels ahead!

July 13, 2026

Service dept very slow even with appointment Gave me wrong diagnotic!!!!! Had to go elsewhere!!!! More

by sjack1344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Saavedra
Jul 14, 2026 -

Mercedes-Benz of South Orlando responded

We're sorry to see the low rating. We strive for a five-star experience for our customers and regret if that wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution. Thank you, Katherine Williams - Customer Relations Manager - kwilliams@mbso.com

May 03, 2026

All the people at the dealership were professional, and it was a great experience, I will return for my next car More

by bsheaffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Chifupi, Justin Carrion
May 05, 2026 -

Mercedes-Benz of South Orlando responded

Thank you for choosing Mercedes-Benz of South Orlando and for sharing your positive experience. We hope you enjoy your new car, and we're excited to serve you again in the future! Safe travels!

April 18, 2026

There is one word that sums up Victor - EXCELLENT. He is courteous, personable and considerate More

by Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Apr 20, 2026 -

Mercedes-Benz of South Orlando responded

Hi Neal! Thank you for leaving us this five-star review and for your kind words about Victor from our service team at Mercedes-Benz of South Orlando! We'll see you next time!

April 10, 2026

“I came into Mercedes Benz of South Orlando for an oil change and had a really great experience. Amir, my service advisor, was friendly, professional, and kept me updated throughout the entire process. He More

by solaire1938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir—- Service Advisor
Apr 11, 2026 -

Mercedes-Benz of South Orlando responded

Hi Solaire! We're grateful for your feedback about Amir and the team. Thank you for choosing Mercedes-Benz of South Orlando, and we hope to see you again!

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