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Mercedes-Benz of South Orlando

Orlando, FL

3.9
418 Reviews

4301 Millenia Boulevard

Orlando, FL

32839

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Showing 418 reviews

July 09, 2023

Awful treatment refused to show vehicle Like come back some other time!!! For real never had such bad service from an auto dealer in my life and bought all makes/brands More

by b.lwin1360
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jorell Figueroa
Jul 11, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for the review. I'm sorry to hear we didn't leave you with a better impression during your visit and will make sure this feedback gets addressed with our team. I hope you'll consider giving us the chance to provide you with a better experience in the future. Thanks again and please don't hesitate to reach out directly if you have any additional questions or concerns. Respectfully, Clarence Horne - General Sales Manager - chorne@mbso.com

July 06, 2023

Please note that my service at Mercedes Benz at South Orlando was excellent! James - exemplary! More

by agrace47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Edwards - Asst. service manager
Jul 07, 2023 -

Mercedes-Benz of South Orlando responded

We're so happy to hear this! Thanks for visiting Mercedes-Benz of South Orlando. We hope you won't hesitate to reach out if James & the team can be of service again in the future!

July 04, 2023

As always, the service was great and timely. The customer service is to be complimented. More

by Shirlenewhetstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jul 05, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for your kind words! We're delighted you were pleased with our service and found it timely at Mercedes-Benz of South Orlando. Providing excellent customer service is our top priority, and we're thrilled to know that we've met your expectations. Your feedback means a lot to us, as it motivates our team to continue delivering exceptional experiences. We'll see you next time!

July 03, 2023

Richard Allen was amazing. He went above and beyond to restore our decision to purchase the Mercedes Sprinter. Always helpful, approachable and his knowledge of the Sprinter w More

by pinklaborer54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Allen 5 star
Jul 05, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for the wonderful review! We're glad that Richard provided exceptional service and helped make your experience with us a positive one. We appreciate your support and look forward to serving you again in the future. Drive safely! - The Mercedes-Benz of South Orlando Team

July 01, 2023

EXCELLENT. .respectful & courteous, called me back quickly, "5" Star service.. would highly recommend this dealership to anyone!!! More

by garyrorbach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Mgmt
Jul 03, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for the excellent review! We're so glad to hear that you had a positive experience with our team at Mercedes-Benz of South Orlando. Your recommendation means a lot to us. Drive safely and have a great day!

July 01, 2023

My experience with gary at that mercedes benz of south orlando was excellent.Hi was knowlecdgeable and provided great customer services made sure that i understood everthing before i left. More

by Clara maria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Perez
Jul 03, 2023 -

Mercedes-Benz of South Orlando responded

Clara, thank you for the excellent review! We're so glad to hear that Gary provided you with knowledgeable and great customer service. Your satisfaction is our top priority at Mercedes-Benz of South Orlando. Have a wonderful day!

June 30, 2023

Ricardo provided excellent service without a “sales pressure moment. Walked in and out with new car. More

by fig_e
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ricardo Aguilar Lima 5-Stars
Jun 30, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for the wonderful review! We're glad to hear that Ricardo provided excellent service to make the car-buying process smooth. Congratulations on your new car!-The Mercedes-Benz of South Orlando Team

June 30, 2023

Ider was very cool, helping us a get a car did the best to make sure I got a car that suits me. More

by carlroc
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Feyez Harby
Jul 03, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for the fantastic review! We're so glad Ider was able to help you find the right vehicle for your needs and we'll be sure to share this wonderful feedback with him. Take care and please don't hesitate to reach out if our Mercedes-Benz of South Orlando team can be of service again in the future!

June 28, 2023

There is no communication and they don't respect your time being priceless. I called service manager but and still haven't gotten a return call back. It's very unfortunate. More

by trncconnors
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Carmelo
Jun 29, 2023 -

Mercedes-Benz of South Orlando responded

We're sorry to hear about your experience. We definitely want to respect your time and provide excellent communication. I'd like to help resolve this issue for you, so please reach out to me directly at your earliest convenience. Thank you, Jeff Summers - Service Manager - jsummers@mbso.com

June 24, 2023

Great customer service, competitive prices, and very accommodating. Special thank you to salesman Nabil and finance director jefa Nibel for giving my family and I the best car purchase experience we’ve More

by Mariam Ismail
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nibel, Nabil Hayani
Jun 27, 2023 -

Mercedes-Benz of South Orlando responded

Mariam, thank you for the kind words! We're so glad that Nabil and Jefa provided you with an exceptional purchase experience at Mercedes-Benz of South Orlando. We appreciate your recommendation and look forward to serving you again. Drive safely!

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