Back

Mercedes-Benz of South Orlando

Orlando, FL

3.9
423 Reviews

4301 Millenia Boulevard

Orlando, FL

32839

Directions

By Type

Showing 423 reviews

July 01, 2023

My experience with gary at that mercedes benz of south orlando was excellent.Hi was knowlecdgeable and provided great customer services made sure that i understood everthing before i left. More

by Clara maria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Perez
Jul 03, 2023 -

Mercedes-Benz of South Orlando responded

Clara, thank you for the excellent review! We're so glad to hear that Gary provided you with knowledgeable and great customer service. Your satisfaction is our top priority at Mercedes-Benz of South Orlando. Have a wonderful day!

June 30, 2023

Ricardo provided excellent service without a “sales pressure moment. Walked in and out with new car. More

by fig_e
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ricardo Aguilar Lima 5-Stars
Jun 30, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for the wonderful review! We're glad to hear that Ricardo provided excellent service to make the car-buying process smooth. Congratulations on your new car!-The Mercedes-Benz of South Orlando Team

June 30, 2023

Ider was very cool, helping us a get a car did the best to make sure I got a car that suits me. More

by carlroc
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Feyez Harby
Jul 03, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for the fantastic review! We're so glad Ider was able to help you find the right vehicle for your needs and we'll be sure to share this wonderful feedback with him. Take care and please don't hesitate to reach out if our Mercedes-Benz of South Orlando team can be of service again in the future!

June 28, 2023

There is no communication and they don't respect your time being priceless. I called service manager but and still haven't gotten a return call back. It's very unfortunate. More

by trncconnors
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Carmelo
Jun 29, 2023 -

Mercedes-Benz of South Orlando responded

We're sorry to hear about your experience. We definitely want to respect your time and provide excellent communication. I'd like to help resolve this issue for you, so please reach out to me directly at your earliest convenience. Thank you, Jeff Summers - Service Manager - jsummers@mbso.com

June 24, 2023

Great customer service, competitive prices, and very accommodating. Special thank you to salesman Nabil and finance director jefa Nibel for giving my family and I the best car purchase experience we’ve More

by Mariam Ismail
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nibel, Nabil Hayani
Jun 27, 2023 -

Mercedes-Benz of South Orlando responded

Mariam, thank you for the kind words! We're so glad that Nabil and Jefa provided you with an exceptional purchase experience at Mercedes-Benz of South Orlando. We appreciate your recommendation and look forward to serving you again. Drive safely!

June 04, 2023

took 3 email messages to get anyone to respond over the course of 3 weeks. More

by frequentbuyer
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
sales
Jun 06, 2023 -

Mercedes-Benz of South Orlando responded

We're disappointed to hear you may have experienced issues reaching out to our team and appreciate you bringing this to our attention. We hope there is an opportunity in the near future to resolve these concerns and regain your confidence in us. Please reach out when you have a chance. Thank you, Clarence Horne - General Sales Manager - chorne@mbso.com

June 03, 2023

Been a customer of MBSO since 2016 and needed a car. Had some poor experiences with their service department but knew their sales department was one of the best. So my wife and I headed over to see wh More

by markm66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, he was Zuhare’s trainee., Zuhare Saedi
Jun 07, 2023 -

Mercedes-Benz of South Orlando responded

Congratulations on your new 2023 Mercedes-Benz GLE 450, Mark! We appreciate you sharing your experience with Zuhare and Tony here at Mercedes-Benz of South Orlando! We're happy to hear they helped make your purchase fun, despite any previous service challenges. It was our pleasure to assist you and we hope to see you again in the future! Thank you!

May 27, 2023

Excellent customer service. Highly recommended! Best dealership in Florida, United States Of America. Thank you More

by ediesgold
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Feyez Harby, Ivan Delgado, Joshua Chifupi, Miles Colon, Robert Coleman, Jose Diaz, Margie Batista, Justin Carrion, Taylor Cuevas, Jorell Figueroa
May 30, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for the kind review! We're honored to receive your support and look forward to your next visit with us here at Mercedes-Benz of South Orlando!

May 24, 2023

Service department…forget about it! They don’t get job done Each visit is waste of time More

by alexis_vip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
May 25, 2023 -

Mercedes-Benz of South Orlando responded

We regret to see the low rating and would like to understand what happened to cause this, Alexis. Please reach out when you have the opportunity to discuss this experience with us and find a resolution. Thank you, Jeff Summers - Service Manager - jsummers@mbso.com

May 20, 2023

The entire process with Eric in Service was excellent but unfortunately the vehicle had a Wendy's Empty Drink cup when I picked it up. Someone used the vehicle for lunch, (not good) after having to wait ove More

by MILLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 22, 2023 -

Mercedes-Benz of South Orlando responded

Thank you for taking the time to share your review. We apologize for the issue that you described here and will be addressing your comments with our team. Thank you, Jeff Summers - Service Manager - jsummers@mbso.com

...
11
...