Mercedes-Benz of South Orlando

I wold like to thank Robert Coleman and Eugene Velazquez for his commitment to helping the customers, I think is is an asset to your company. The level of dedication they brings and the positive energy th for his commitment to helping the customers, I think is is an asset to your company. The level of dedication they brings and the positive energy they project is one of the reasons we came to Mercedes. More

Bought a used car, Hyundai brand, at this dealership, Mercedez-Benz of south Orlando, on May 8, 2023, and The fan stopped working on the way driving home from a dealership. Called and spoke to the Salema Mercedez-Benz of south Orlando, on May 8, 2023, and The fan stopped working on the way driving home from a dealership. Called and spoke to the Saleman, his “Boss” said they can’t replace car or offered for a repair. More

Excellent service , VIP treatment and an amazing follow up . Big thanks to Rj and Robert C and his staff . up . Big thanks to Rj and Robert C and his staff . More

The service process is a disaster. Your assigned a rep but you can’t ever talk to them so you go to scheduling. I booked an appointment for today @9:00 am. Apparently scheduling does Your assigned a rep but you can’t ever talk to them so you go to scheduling. I booked an appointment for today @9:00 am. Apparently scheduling doesn’t know or check schedules as my advisor wasn’t scheduled until 10 so I sat in waiting for over 30 min only to get lucky to see him as he was coming in early. 4.5 hours later the car isn’t done. When I was in for the last service , noticed a rattle in front of car that wasn’t there before service. I believe I have had 1-2 good service experiences here, the rest are regularly disasters. I give up on mercedes as it’s too aggravating to get basic service. Also , if you didn’t buy here and pay $2,000 for vip , getting a loaner is impossible 4.5 hours and car not fixed More

If you have an service appointment they are very good about getting you in and out efficiently about getting you in and out efficiently More

This was the best vehicle buying experience we have had. Justin Carrion was fabulous to work with. Everyone we met at the dealership were so nice, it was just a really pleasant non-stressful transaction f Justin Carrion was fabulous to work with. Everyone we met at the dealership were so nice, it was just a really pleasant non-stressful transaction from our initial contact with Melissa to inquire about the vehicle, to working on price with Justin, finalizing our documentation with Yvette and having our walk through of the vehicle features and functions with Shizu, Last but not least, the VIP program for purchasers is an outstanding benefit of purchasing from MB of South Orlando! We will absolutely buy from Justin and MBSO again - it was everything you expect when you buy a Mercedes Benz. More

Excellent service rendered by Mr. Corey Tyrone. Well explained maintenance problem. Without an appointment, my problem was solved the same day. Corey, thank you again! Corey Tyrone. Well explained maintenance problem. Without an appointment, my problem was solved the same day. Corey, thank you again! More

From the valet parking attendant to the salesman (Nabil Hayani) the service and attention was outstanding. Hayani) the service and attention was outstanding. More

I am happy to have a person serving me as a family thank you robert you robert More

Particularly Amir is very professional, friendly, polite. The place is very busy but efficient, little expensive but it is what is I suppose . Anthony the mechanic who did the work on my car is also very pro The place is very busy but efficient, little expensive but it is what is I suppose . Anthony the mechanic who did the work on my car is also very professional , explained in simple words what he did and made suggestion to be done. I like the way he oresented his work via video. So keep up with the good work Anthony and Amir . I wish for the company to find a way to give us customers a discount . More