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Mercedes-Benz of South Orlando

Orlando, FL

3.9
423 Reviews

4301 Millenia Boulevard

Orlando, FL

32839

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Showing 423 reviews

November 20, 2022

I really appreciate the night shift advisor Corey Tripp contacting back right away about my car and as to when it was done!!!! More

by Pbutter134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Tripp
Nov 22, 2022 -

Mercedes-Benz of South Orlando responded

It's great hearing that Corey helped make this an easy experience for you! Thank you for servicing your vehicle at Mercedes-Benz of South Orlando!

November 18, 2022

Excellent customer service provided by Justin Carrion. Need a new car, want fast & professional interaction with honest to the point guidance ask for Justin, you will not be disappointed. More

by J.Vélez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Carrion
Nov 21, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for the fantastic feedback! We're happy to hear Justin provided you with an excellent experience and hope to see you again next time here at Mercedes-Benz of South Orlando!

November 17, 2022

All employees reflect pride and professionalism. Great dealership. Well done Eugene. Never disappointed in quality of service. More

by Raybobsand826Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene
Nov 17, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for the wonderful review! Eugene & the team are honored to receive your support and look forward to your next visit with us here at Mercedes-Benz of South Orlando!

Nov 17, 2022 -

Raybobsand826Ray responded

Professionalism, service and customer support are the bywords of Mercedes-Benz of South Orlando. Thank you

November 05, 2022

Courteous, Excellent and Attentive service I received from Mr. Paul Jones. The car drives beautifully. More

by Arthur.lark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Jones. Five Stars
Nov 07, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for the wonderful feedback, Arthur! We're happy to hear Paul provided you with an excellent experience and we hope our Mercedes-Benz of South Orlando team has the opportunity to serve you again in the future. Take care!

November 05, 2022

The dealership is extremely busy sometimes you have to get your automobile serviced in a timely manner. More

by Clarpaul
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raul, Robert Coleman
Nov 07, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for your honest review. We look forward to seeing you at your next appointment! -Mercedes-Benz of South Orlando

November 03, 2022

very bad customer service. My car is over there more than one week and they never give me a response on what is going on. Called SEVERAL TIMES. More

by Sandro Leite Goncalves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
EUGENE, CHRIS ( SERVICE MAMAGEMENT)
Nov 04, 2022 -

Mercedes-Benz of South Orlando responded

Hi Sandro, we're sorry to hear about your experience with us. Please contact me directly so I can try and ensure your overall experience is a positive one. Jeff Summers - Service Manager - jsummers@mbso.com

October 31, 2022

Paul Jones our service advisor is the best . Explains & communicates with us in a timely manner & shares the video of inspection & assessment of what needs to be fix or replaced The dealership More

by sdldelumpa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Jones
Nov 01, 2022 -

Mercedes-Benz of South Orlando responded

We agree -- Paul is truly the best service advisor! We're so glad that you got to work with him and appreciate you taking the time to leave this kind review for Mercedes-Benz of South Orlando! We look forward to seeing you again!

October 31, 2022

My experience at Mercedes-Benz South with Victor was amazing. He got everything done. that was needed for my car. He was very knowledgeable very kind very patient and just did an outstanding job. Thank More

by apostledeborah13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Coleman
Nov 01, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for the excellent review! We're happy to hear Victor took great care of you during your visit and we hope to see you again next time here at Mercedes-Benz of South Orlando!

October 30, 2022

The experience was great. Beautiful prep on new car. Finance department was easy to work with. More

by wcwiener
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Coleman
Nov 01, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for sharing your review! We're pleased that you are satisfied with your new ride! -Mercedes-Benz of South Orlando

October 26, 2022

Recall service NHTSA CAMPAIGN ID: 22V680000 Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580 More

by Aj2option
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Williams
Oct 27, 2022 -

Mercedes-Benz of South Orlando responded

Hello - if you are concerned about your vehicle's warranty, please reach out to our team. Thanks, Jeff Summers - Service Manager - jsummers@mbso.com

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