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Mercedes-Benz of South Orlando

Orlando, FL

3.9
420 Reviews

4301 Millenia Boulevard

Orlando, FL

32839

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Showing 420 reviews

November 05, 2022

Courteous, Excellent and Attentive service I received from Mr. Paul Jones. The car drives beautifully. More

by Arthur.lark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Jones. Five Stars
Nov 07, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for the wonderful feedback, Arthur! We're happy to hear Paul provided you with an excellent experience and we hope our Mercedes-Benz of South Orlando team has the opportunity to serve you again in the future. Take care!

November 05, 2022

The dealership is extremely busy sometimes you have to get your automobile serviced in a timely manner. More

by Clarpaul
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raul, Robert Coleman
Nov 07, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for your honest review. We look forward to seeing you at your next appointment! -Mercedes-Benz of South Orlando

November 03, 2022

very bad customer service. My car is over there more than one week and they never give me a response on what is going on. Called SEVERAL TIMES. More

by Sandro Leite Goncalves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
EUGENE, CHRIS ( SERVICE MAMAGEMENT)
Nov 04, 2022 -

Mercedes-Benz of South Orlando responded

Hi Sandro, we're sorry to hear about your experience with us. Please contact me directly so I can try and ensure your overall experience is a positive one. Jeff Summers - Service Manager - jsummers@mbso.com

October 31, 2022

My experience at Mercedes-Benz South with Victor was amazing. He got everything done. that was needed for my car. He was very knowledgeable very kind very patient and just did an outstanding job. Thank More

by apostledeborah13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Coleman
Nov 01, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for the excellent review! We're happy to hear Victor took great care of you during your visit and we hope to see you again next time here at Mercedes-Benz of South Orlando!

October 31, 2022

Paul Jones our service advisor is the best . Explains & communicates with us in a timely manner & shares the video of inspection & assessment of what needs to be fix or replaced The dealership More

by sdldelumpa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Jones
Nov 01, 2022 -

Mercedes-Benz of South Orlando responded

We agree -- Paul is truly the best service advisor! We're so glad that you got to work with him and appreciate you taking the time to leave this kind review for Mercedes-Benz of South Orlando! We look forward to seeing you again!

October 30, 2022

The experience was great. Beautiful prep on new car. Finance department was easy to work with. More

by wcwiener
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Coleman
Nov 01, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for sharing your review! We're pleased that you are satisfied with your new ride! -Mercedes-Benz of South Orlando

October 26, 2022

Recall service NHTSA CAMPAIGN ID: 22V680000 Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580 More

by Aj2option
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Williams
Oct 27, 2022 -

Mercedes-Benz of South Orlando responded

Hello - if you are concerned about your vehicle's warranty, please reach out to our team. Thanks, Jeff Summers - Service Manager - jsummers@mbso.com

October 23, 2022

The service should work on express team Client shouldn’t wait 2 hrs for oil change/service More

by ELFEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Carrion
Oct 24, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for choosing Mercedes-Benz of South Orlando! We hope to provide you with a quicker experience next time.

October 21, 2022

My experience with MBSO was a good one, the dealer made sure all my needs were met, Kyle my sales guy was very professional and helpful. More

by Roy.Sterling23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Corbin, Robert Coleman
Oct 21, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for the wonderful feedback, Roy! We're so glad you enjoyed working with Roy & the team here at Mercedes-Benz of South Orlando and we hope to see you again next time!

October 20, 2022

Victor is very efficient, helpful friendly amd knowledgeable. . He always dies a good job with my services . I did have to wait a long time for the shuttle to and from the mall Liz Madden More

by Emadden03
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Viktor
Oct 20, 2022 -

Mercedes-Benz of South Orlando responded

Thanks for the five stars, Liz! We're honored to hear that Victor could assist you during your visit with us here at Mercedes-Benz of South Orlando. We hope to see you back!

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