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Mercedes-Benz of South Orlando

Orlando, FL

Overview
Reviews
Vehicles
4.1
390 Reviews
Call Dealership (888) 398-3936

4301 Millenia Boulevard

Orlando, FL

32839

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Showing 390 reviews

March 13, 2024

Great customer service by Hector Perez! The team at MBSO is amazing! Thank you team! More

by GC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Perez
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Mar 13, 2024 -

Mercedes-Benz of South Orlando responded

We really appreciate you taking the time to leave Mercedes-Benz of South Orlando this awesome review, thank you!

Helpful
March 07, 2024

I received fast service and very knowledgeable service agents. Car wash before vechile was given back to me. More

by Collection6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mooty
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Mar 08, 2024 -

Mercedes-Benz of South Orlando responded

We're glad to know you had a positive experience with our service team at Mercedes-Benz of South Orlando! Thanks so much for your business!

Helpful
March 02, 2024

Good services nice all the staff make you feel like a family the courtesy and the time is perfect. I will recommend it to my friends and family thanks Eric and all the staff Good Job thank you!!! More

by SONIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC WILLIAMS
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Mar 04, 2024 -

Mercedes-Benz of South Orlando responded

Sonia, it's great to know you felt like family at Mercedes-Benz of South Orlando. We appreciate your recommendation and we're glad Eric and the team could provide a top-notch service experience for you!

Helpful
February 28, 2024

Robert is the absolute BEST. He pays attention to detail and knows what the Client wants. I will definitely recommend ALL of my friends. Sincerely. Cathy C. More

by perfectfit7000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Chifupi, Robert Coleman, Margie Batista
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Feb 28, 2024 -

Mercedes-Benz of South Orlando responded

We're delighted to know that Robert was able to provide you with detailed and personalized service at Mercedes-Benz of South Orlando. We appreciate your recommendation and see you again! Enjoy your new ride!

Helpful
February 25, 2024

The quintessential reason for satisfaction is good service and a good service experience. This happens every time with Ashley who is one of the best in the industry More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Mar 04, 2024 -

Mercedes-Benz of South Orlando responded

Ruth, we're delighted to know that Ashley consistently provides you with top-notch service at Mercedes-Benz of South Orlando. Thanks for your kind words and support!

Helpful
February 23, 2024

Its was amazing everyone was nice and quickly gave me good services and go home happy More

by Jean Nadine Thurel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Feb 23, 2024 -

Mercedes-Benz of South Orlando responded

Jean, we are grateful for your review. Thank you from all of us at Mercedes-Benz of South Orlando!

Helpful
February 21, 2024

The issues I had were fixed on the car and it was returned in a timely manner. More

by waynew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony C
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Feb 22, 2024 -

Mercedes-Benz of South Orlando responded

We're so glad you had a positive visit to our service center! Thank you for being a Mercedes-Benz of South Orlando customer!

Helpful
February 05, 2024

It is a terrible dealership. They made up excuses why they did not get back with me. Do not buy from them. More

by ciccarello604
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jamiko Sapp
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Feb 06, 2024 -

Mercedes-Benz of South Orlando responded

Thank you for the review. We strive for prompt and clear communication with all our customers, so it's disappointing to hear that we left you with the wrong impression. Your feedback is appreciated and will be addressed with our team so we can take steps to improve in this area moving forward. If you have any additional questions or concerns you'd like to discuss, please feel free to contact me directly at your earliest convenience. Respectfully, Clarence Horne - General Sales Manager - chorne@mbso.com

Helpful 1
January 30, 2024

I have been trying to get someone at this dealership to contact me for three days about a car that I was interested in purchasing. I have called and emailed numerous times and no one from sales will return More

by nolegrrl1
Recommend Dealer
No
Employees Worked With
Chris LastNameUnknown
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Jan 31, 2024 -

Mercedes-Benz of South Orlando responded

Thank you for the review. This is certainly not the kind of experience we aim for and I appreciate you taking the time to bring it to my attention. Your feedback is valuable and will be addressed with our team so we can take steps to improve our communication processes moving forward. If you'd still like our assistance, please feel free to contact me directly at your earliest convenience. Respectfully, Clarence Horne - General Sales Manager - chorne@mbso.com

Helpful 1
January 27, 2024

Extremely competent and know their products Mr zeros serniour Service advisor is extremely Delligient Competent And Knowledgeable More

by Ashafcharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Nabil Hayani, Margie Batista, Justin Carrion
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Jan 29, 2024 -

Mercedes-Benz of South Orlando responded

Hi Asha! We're glad to know that our team at Mercedes-Benz of South Orlando was able to provide you with the competent and knowledgeable service you deserve. Thank you for your kind words about Mr. Zeros, we'll be sure to pass them along!

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