Mercedes-Benz of South Orlando

The service at this dealership is excellent. Carlos, in particular, was very accommodating. The dealership represents the diversity of cultures in our country. Carlos, in particular, was very accommodating. The dealership represents the diversity of cultures in our country. More

The wait time to get an appointment was very long. However, once I was able to contact Eric Williams, he provided very professional service and the waiting time became negligent. However, once I was able to contact Eric Williams, he provided very professional service and the waiting time became negligent. More

Even a better experience than the first time I purchased a car from them in 2021. As usual, there was a comfortable waiting area where you could relax and have a cup of coffee if you so desired. The salesma a car from them in 2021. As usual, there was a comfortable waiting area where you could relax and have a cup of coffee if you so desired. The salesman, Nabil, was very knowledgable and ready to answer any questions that I had for him. He was also a good negotiator and got me the deal that I wanted and even a car, one of my favorite Benz models, that I hadn't even expected to see let alone purchase. I couldn't be happier with the experience I had with this dealership and salesman. The finance rep. was also very knowledgable and polite and got me through the final purchase info. in a very timely manner. I hope that they both have a bright future at this dealership. More

Most Unprofessional, lacking communication, and disrespectful dealership I have ever been to. I will never purchase a vehicle again from them regardless of the VIP packages they have available. It disrespectful dealership I have ever been to. I will never purchase a vehicle again from them regardless of the VIP packages they have available. It is not worth the headache of dealing with them in buying a car or even getting service or even just calling to get simple information. More

Love this dealership, especially my service advisor Viktor. He goes above and beyond every time. I have been coming to this dealer for the past 4 years and my service always on point because of him. If Viktor. He goes above and beyond every time. I have been coming to this dealer for the past 4 years and my service always on point because of him. If it wasn’t for him I would not be coming to this dealer to service my car. Thank you for all you do Viktor. Navin and Natasha. More

Poor communication with sales department on the location of the car that I was interested in. Sales rep unable to locate the vehicle. of the car that I was interested in. Sales rep unable to locate the vehicle. More

Was hoping to buy a car, called hours in advance and a representative told me the car was available. Once I arrived, the car I was going to purchase turned out to be a vehicle that was sent to the auction representative told me the car was available. Once I arrived, the car I was going to purchase turned out to be a vehicle that was sent to the auction. Wasted my time and service was mediocre. Expected more from a Mercedes dealership! More

This dealers always professional, and takes care of all issues immediately. The general manager Dominic is a gentleman and the service writer. Mike is perfect. A+ for me. issues immediately. The general manager Dominic is a gentleman and the service writer. Mike is perfect. A+ for me. More

James is a person with a lot of knowledge, experience and orientation to the quality of customer service, which allows me to trust his diagnoses and recommendations. orientation to the quality of customer service, which allows me to trust his diagnoses and recommendations. More

I took my vehicle to the service and I did not worry, it is my valuable belongings because I thought it was safe since I was not taking some of my car to any workshop but to the Mercedes Benz. South Orlando is my valuable belongings because I thought it was safe since I was not taking some of my car to any workshop but to the Mercedes Benz. South Orlando and some sunglasses were stolen from me and no one answered me for this. If you are going to take your vehicle for service, I recommend that you keep everything of value because it is not safe More