Mercedes-Benz of Spokane

Excellent Experience at M-B Spokane! I contacted the dealership about a 2018 pre-owned Sprinter for sale. Due to the Covid-19 "stay at home" orders, six weeks went by from the time I put I contacted the dealership about a 2018 pre-owned Sprinter for sale. Due to the Covid-19 "stay at home" orders, six weeks went by from the time I put a deposit down on the vehicle until I could travel to the dealership and buy it. M-B of Spokane held the vehicle for me and it is a gem! Robert Grabb, sales, was very responsive to my calls and texts, reassuring me that the van would not be sold to someone else. Communication from the dealership was excellent and the vehicle was clean and ready for me. Sanitation priorities and social distancing were practiced. I would definitely do business with this dealership again and recommend them highly. More

excellent for sales and excellent for repairs Purchasing was a very good experience, was very well treated. And repairs are the same good experience, Amber is so good at making things correct. Purchasing was a very good experience, was very well treated. And repairs are the same good experience, Amber is so good at making things correct. More

I have a SUV that needed some paint touched up on the hood. After talking to Dan, it was decided that the entire hood would benefit from being repainted and we made an appointment. The job was done quick hood. After talking to Dan, it was decided that the entire hood would benefit from being repainted and we made an appointment. The job was done quickly and perfectly!! I couldn’t be happier with the entire experience,,, I’ll definitely go back for all my service needs!! More

Great Dealership With Professional Management and Sales Sales Manager Brady Wakefield, and Product Specialists Robert Grabb and Frances Carbone, were excellent to work with when we purchased a new 2020 Merc Sales Manager Brady Wakefield, and Product Specialists Robert Grabb and Frances Carbone, were excellent to work with when we purchased a new 2020 Mercedes-Benz. They listened patiently and provided clear answers to our questions in person and during many telephone conversations. We special ordered our new vehicle before the Covid-19 virus began; and we eventually purchased our new Mercedes-Benz during the Covid-19 virus pandemic. This professional dealership followed the appropriate social distancing rules to ensure our safety at all times. We highly recommend Mercedes-Benz of Spokane. More

Great Customer Service I stopped by the dealership to look at their used inventory. I'm just shopping now to see what kind of Mercedes I want. Robert, the Salesman I talked I stopped by the dealership to look at their used inventory. I'm just shopping now to see what kind of Mercedes I want. Robert, the Salesman I talked to, was so nice. He took the time to help me understand what I'm looking for. I will definitely be back to buy my vehicle from this store. What a great experience. It's nice to find a company with great customer service. Thank you Mercedes Benz of Spokane! More

We purchased a gently used SUV and are absolutely thrilled!! The buying experience was seamless and Dan and his staff made us feel totally at ease! They answered any questions we had, took their time thrilled!! The buying experience was seamless and Dan and his staff made us feel totally at ease! They answered any questions we had, took their time and were both knowledgeable AND professional. We left with a gorgeous vehicle and will return when it’s time for another vehicle!!! More

After having great service I have referred my entire family to them to buy a car. My uncle, my parents, sister and grand parents have all bought cars. Great place to work with. They didn’t even buy M family to them to buy a car. My uncle, my parents, sister and grand parents have all bought cars. Great place to work with. They didn’t even buy Mercedes, they bought used cars and were still treated as high line customers! Thank you! More

I could take my Yukon to other dealerships but I have always been treated very well at Mercedes Benz. Amber and Scott are great to work with! I highly recommend this service department no matter what m always been treated very well at Mercedes Benz. Amber and Scott are great to work with! I highly recommend this service department no matter what model you have. More

Bought a pre owned Toyota from the dealership and it was an absolute pleasure working with the staff. Both service and sales were awesome even buying a car the don’t sell new. Would definitely recommend!! an absolute pleasure working with the staff. Both service and sales were awesome even buying a car the don’t sell new. Would definitely recommend!! More