Mercedes-Benz of Spokane

We bought a 2017 Ford Explorer last year. The sales team was easy to work with...no pressure. They knew our budget and helped us find a great deal. We will start here when we are ready to purchase a newer used car again!

We purchased a new vehicle for my wife. The staff was extremely accommodating and made the whole experience enjoyable. We will return for our next vehicle purchase!

I would highly recommend the team at Mercedes-Benz of Spokane. The team is very professional and willing to help. I will definitely be back.

Everything about the purchase was outstanding. We were treated fairly with the trade-in and it was very efficient and we left completely satisfied in every respect. Subsequent experiences for servicing of our Benz has like nothing I've every seen! The service area looks like a hospital operating room,both in cleanliness and efficiency. We couldn't be happier and have continued to refer family and friends who now feel the same way about Mercedes-Benz of Spokane.

I contacted the dealership about a 2018 pre-owned Sprinter for sale. Due to the Covid-19 "stay at home" orders, six weeks went by from the time I put a deposit down on the vehicle until I could travel to the dealership and buy it. M-B of Spokane held the vehicle for me and it is a gem! Robert Grabb, sales, was very responsive to my calls and texts, reassuring me that the van would not be sold to someone else. Communication from the dealership was excellent and the vehicle was clean and ready for me. Sanitation priorities and social distancing were practiced. I would definitely do business with this dealership again and recommend them highly.

Purchasing was a very good experience, was very well treated. And repairs are the same good experience, Amber is so good at making things correct.

I have a SUV that needed some paint touched up on the hood. After talking to Dan, it was decided that the entire hood would benefit from being repainted and we made an appointment. The job was done quickly and perfectly!! I couldn’t be happier with the entire experience,,, I’ll definitely go back for all my service needs!!

Sales Manager Brady Wakefield, and Product Specialists Robert Grabb and Frances Carbone, were excellent to work with when we purchased a new 2020 Mercedes-Benz. They listened patiently and provided clear answers to our questions in person and during many telephone conversations. We special ordered our new vehicle before the Covid-19 virus began; and we eventually purchased our new Mercedes-Benz during the Covid-19 virus pandemic. This professional dealership followed the appropriate social distancing rules to ensure our safety at all times. We highly recommend Mercedes-Benz of Spokane.

I stopped by the dealership to look at their used inventory. I'm just shopping now to see what kind of Mercedes I want. Robert, the Salesman I talked to, was so nice. He took the time to help me understand what I'm looking for. I will definitely be back to buy my vehicle from this store. What a great experience. It's nice to find a company with great customer service. Thank you Mercedes Benz of Spokane!

We purchased a gently used SUV and are absolutely thrilled!! The buying experience was seamless and Dan and his staff made us feel totally at ease! They answered any questions we had, took their time and were both knowledgeable AND professional. We left with a gorgeous vehicle and will return when it’s time for another vehicle!!!