Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Spokane
Liberty Lake, WA
192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 192 reviews
March 03, 2025
Hands down, the BEST experience I could ask for! I had my Toyota totaled the day before visiting Mercedes Benz of Spokane. Buying a new car was NOT in my plans and was an unfortunate necessity. With I had my Toyota totaled the day before visiting Mercedes Benz of Spokane. Buying a new car was NOT in my plans and was an unfortunate necessity. With that being said, my husband and I walked in with $0 down and no trade. We worked with Robert G. in sales. He went above and beyond! He listened to my story of what brought me in and was truly empathetic for my situation. He was able to get me into the car I came to see at the price I wanted. With everything going on in my life, Robert again went above to put a bow on my new car for me to make it extra special. I cannot sing his praises loud enough! I feel like Robert truly cared about me as a person and wanted to help as much as he could. His office was comfortable and welcoming. The dealership itself was comfortable and welcoming. Robert ensured I got myself a custom cup of coffee! I don't remember his name, but the finance manager was also amazing. He explained everything and made sure we completely understood. I did not feel any pressure at all to make my purchase. Everyone involved made a horrible situation tolerable and as enjoyable as possible. Thank you Mercedes Benz of Spokane! Thank you Robert G.! More
by MirindaSmith
Employees Worked With
Robert Grabb
March 03, 2025
This was a no notice trip for us, and we were welcomed and taken care of very nicely and expediently. We didn’t feel pressured and Robert was very patient and kind. and taken care of very nicely and expediently. We didn’t feel pressured and Robert was very patient and kind. More
by Nancy
Employees Worked With
Robert Grabb, Lincoln Fournier
February 20, 2025
Riley Wilson is an exceptional salesman. Persistent and yet not pushy, we felt he provided us with the information and perspective about the vehicle without being overwhelimg. Persistent and yet not pushy, we felt he provided us with the information and perspective about the vehicle without being overwhelimg. More
by cherie3337
Employees Worked With
Riley Wilson
January 30, 2025
I had an amazing experience working with Robert Grabb during my recent car purchase. From the moment I called into the dealership, he was incredibly helpful, knowledgeable, and, most importantly, patient during my recent car purchase. From the moment I called into the dealership, he was incredibly helpful, knowledgeable, and, most importantly, patient. I never felt rushed or pressured at any point in the process. Robert took the time to listen to my needs, answer all of my questions, and even provide me with a full walkaround video of the vehicle. He guided me through every step of the buying process. Since this was an out-of-state purchase, Robert made the entire process as easy and seamless as possible. What really stood out was how calm and understanding Robert remained when I needed extra time to think things over. He respected my pace and ensured I felt completely comfortable before moving forward. Thanks to Robert, I drove away in a car that I absolutely love, feeling confident about my choice. If you're looking for someone who genuinely cares about their customers and goes above and beyond, I highly recommend asking for Robert Grabb! You won’t be disappointed. More
by pdbriney
Employees Worked With
Robert Grabb, Derek Law
December 29, 2024
Always a great experience purchasing a vehicle at Mercedes-Benz of Spokane. Robert Grabb has been an invaluable asset making the process easy, fun and straightforward. Mercedes-Benz of Spokane. Robert Grabb has been an invaluable asset making the process easy, fun and straightforward. More
by dbmuresan
Employees Worked With
Robert Grabb
December 11, 2024
I was treated with the utmost respect by everyone involved with the purchase of my vehicle. Everyone was also very professional and knowledgeable with explaining all the details of my vehicle. involved with the purchase of my vehicle. Everyone was also very professional and knowledgeable with explaining all the details of my vehicle. More
by frhodeshotice
Employees Worked With
Francesco Carbone
