Mercedes-Benz of Springfield - Service Center

They listen to people very prompt and meticulous on their work had a problem and they had no problem taking care of it work had a problem and they had no problem taking care of it More

I appreciate the waiting area, and how clean it is. I really love video after the job is completed. Plus they clean my mats. I really love video after the job is completed. Plus they clean my mats. More

Very pleased with the service very prompt very thorough and very professional. I’ve been going there since the first day opened and always honest and fair. and very professional. I’ve been going there since the first day opened and always honest and fair. More

Excellent service: Greeted and paperwork done promptly. Work done to high standard. Accurate estimate. Excellent loaner car. Work done to high standard. Accurate estimate. Excellent loaner car. More

The best services in New England. Tom is an awesome service advisor! Friendly and professional. Brandon is top notch service personal. He would not stop until he has my issue resolved Tom is an awesome service advisor! Friendly and professional. Brandon is top notch service personal. He would not stop until he has my issue resolved. I have a few choices to choice from in CT. I will continue to travel to Springfield , MA because the service is receive is outstanding! Great communication and services !! More

Absolutely wonderful! I felt incredibly at ease during my visit, and the staff were not only friendly but also exceptionally knowledgeable. Their expertise made the experi I felt incredibly at ease during my visit, and the staff were not only friendly but also exceptionally knowledgeable. Their expertise made the experience all the more enjoyable! More

I have been Mercedes Benz owner for 27yrs and I was so sad when the local dealership closed. But, I have to say my last visit was perfect as always and I am so glad that Springfield Mercedes Benz opened. sad when the local dealership closed. But, I have to say my last visit was perfect as always and I am so glad that Springfield Mercedes Benz opened. Spencer my service advisor is the best! I had to travel around to other Mercedes dealerships to get my benz serviced that was an inconveniece and stressful. More

I had an amazing experience at Mercedes-Benz of Springfield! From the moment I walked in, I was treated with professionalism and courtesy. What truly stood out was their parts department absolu Springfield! From the moment I walked in, I was treated with professionalism and courtesy. What truly stood out was their parts department absolutely top-notch! The staff was incredibly helpful, ensuring I got exactly what I needed with expert advice and prompt service. Their inventory was impressive, and they went above and beyond to make sure I was taken care of. If you're looking for a Mercedes dealership that prioritizes customer satisfaction and has a stellar parts department, look no further than MB of Springfield. Highly recommend! More

Despite living in New Hampshire, I keep coming back to this dealership as they best of the best I have used. I have purchased 2 vehicles from them and will continue to purchase from there. My service Rep this dealership as they best of the best I have used. I have purchased 2 vehicles from them and will continue to purchase from there. My service Rep Spencer and his team are the gold standard. Very professional, concise with the services. I never have to worry about my service appointments, unlike some other dealership's. More

Very pleased with the service and the professionalism. She was awesome. Very professional and friendly. Great job She was awesome. Very professional and friendly. Great job More