24 Mercedes-Benz Dealers near 01020near 01020

Exceptional customer service from start to finish. - petecooks

Exceptional customer service from start to finish. What a fantastic experience I had at Mercedes Benz of Goldens Bridge. From the minute you walk in the door, there is a warm and welcoming vibe, starting with Jackie, the receptionist. She greeted me in a professional, friendly manner and after a brief chat, brought me to my meeting with Rey Baker. Rey, the GM of the dealership, was incredible! He gave me so many options and discussed numerous ways for me to continue my relationship with Mercedes Benz. He was friendly, fair and made me feel like I had been dealing with him and this dealership for years! Next I met Victor Varga, my sales rep who showed me the car I was most interested in and gave me a complete and thorough breakdown of the vehicle. He was very knowledgeable about my car as well as MB in general and provided all sorts of info without being pushy. After making my final decision, I was introduced to the business manager Joe Prudente, who went through all the financial info in a clear and concise manner. He didn't rush anything but also moved through the lengthy process at a great pace. And when I asked him to explain something a second time, he didn't hesitate. My overall experience at MB of Goldens Bridge was outstanding. First class in every way! I highly recommend Rey Baker, Victor Varga and everyone at this dealership. They are top notch people who will make your car buying experience very pleasant.

Very clean and courteous establishment. - Jsmilller

Very clean and courteous establishment. Always a pleasure to. Work carried out efficiently and on time

Vito Argote our sales representative at Mercedes Sudbury - ramens.alms9v

Vito Argote our sales representative at Mercedes Sudbury made the transaction to purchase our GLC 300 very pleasant experience!

Salesman was great. - janeduarte16

Salesman was great.very attentive and professional. An advocate for the customer. Sincere and thorough.

As usual the service was excellent and the convenience of - Andy

As usual the service was excellent and the convenience of the free loaner, pick up and drop off service is a huge deal for us.

My experience there was incredible! - angelo.luzzi.jr

My experience there was incredible! I worked with Arthur, and he was one of a kind. It was comical, as I actually went to a Mercedes-Benz dealership and was inquiring about a BMW. Arthur had all of the details, and he went above and beyond to help me purchase this vehicle that I am absolutely in love with. His knowledge, expertise, and professionalism was outstanding! He made the day seamless as I had to commute over two hours to get there. We were able to accomplish everything together, and I couldn’t recommend him more to anybody in that area!

Excellent Service! Very friendly staff. Repaired my MB as... - maxx

Excellent Service! Very friendly staff. Repaired my MB as promised very quickly. The staff was very professional, explained the work, and alerted me to another item I wasn't aware of that will need attention in the future.

Great personal service. - reejack

Great personal service. Everyone we dealt with was very friendly and knowledgeable. Maryann gave me a personal orientation to the dash board which was extremely helpful- she was great as was our salesman Seni

Excellent customer service, attention to details, - Karel Horky

Excellent customer service, attention to details, efficiency and quick services makes this dealership a great place to trust for your Mercedes Benz.

Great price Brockton was easy to work with. - TRVLTK55

Great price Brockton was easy to work with. The dealer even delivered the car directly to me

Fantastic service and parts Department. - Capo364

Fantastic service and parts Department. Their staff is amazing. The service on my car was done on time at a great price. The facility is welcoming, so comfortable as well. My service advisor was awesome

Tommy and Nick very professional answered my question - Gjergj Domgjoni

Tommy and Nick very professional answered my question well informed about the cars and very communicative

The staff is attentative, knowledgeable, and right on top - Happy Camper

The staff is attentative, knowledgeable, and right on top of it. Ashley the service manager is as good as any as I have met at any dealership. They have become my go to Mercedes Service center.

The best of the best in service anywhere in - Jean

The best of the best in service anywhere in Massachusetts! Amazing service team- Savannah, Jesus, Davie, Dario- I can't say enough about them and their team. On top of every detail- honest- kind EXCEPTIONAL.

Great dealership great service department always takes - artsbrucey619

Great dealership great service department always takes care of the customer and always looks after the car when it's in there never had an issue with the service department always friendly always willing to help over the phone doesn't matter who picks up the phone they're pretty much on top of everything and one thing for sure if they're questioning themselves on something and they're not sure they double verify before they say something which is very respectful

I always have a good experience at the Mercedes Benz of - sherry.nakyanzi

I always have a good experience at the Mercedes Benz of Burlington with TJ, He is always great and very passionate about what He does yet so professional but my recent visit I met with TJ and told him about what I needed to be done, he called on Alan Doumanian to help me but I believe Alan is the best asset Mercedes Benz of Burlington has had as a staff, very polite yet so professional, empathetic and understanding, with the best problem solving skills, He executed my concern in a responsively in very timely manner, He offered 5 star customer care service to me and He did it with so much ease but to perfection. He brought the Tiffany customer care service to me as He out did himself. I could not be any happier with Alan and the whole group in general. The Nice lady at the coffee bar (didn't get her name) is Awesome too, great team over there. Much Appreciated

Andy the manager in the service department is amazing and - stephaniefinch

Andy the manager in the service department is amazing and gives you great feed back regarding your service.

Thanks to everyone at the dealership for making the - ckbaade

Thanks to everyone at the dealership for making the purchase of our daughter Abby's new Mercedes such a wonderful experience. From the moment we arrived, your team went above and beyond to make us feel welcome and valued. Every step of the process was professional, friendly, and stress-free. The invitation to join you for lunch was an especially thoughtful touch that truly made the day memorable. Your dealership combines exceptional customer service with genuine hospitality, and your team exceeded our expectations in every way. Thank you for helping make this a special milestone for Abby with her dream car! We truly appreciate everything you did and would gladly recommend your dealership to anyone looking for an outstanding car-buying experience.

Defrauded by Mercedes-Benz of Danbury My wife and I - mtadros

Defrauded by Mercedes-Benz of Danbury My wife and I recently purchased a new car from Mercedes Benz of Danbury. We traded in a vehicle with about 80,000 miles on it. Our expectation, based on many previous trade-ins, was that we would receive the KBB median trade-in value since the car was in very good condition and it’s only real downside was the high milage. The salesman explained to us that, due to the high milage, the car could only be wholesaled and because of this they could only offer MMR price, which was about 15% less than KBB. The difference in price makes sense considering KBB is trade-in value assuming the trade-in can be sold at retail and MMR is auction and wholesale value because you are unable to sell the car at retail. Trusting that the salesman was telling the truth, that the car could not be sold at retail and could only be wholesaled, we accepted the 15% lower trade-in value. Today, my wife picks up her new car from the dealership after having some work done and to her surprise our trade-in is on the lot, and on their website, available for retail sale. I called the salesman to get an explanation and the conversation didn’t go well. After talking in circles and telling me I didn’t know what I was talking about and that they can do with the car whatever they want, I realized the conversation wasn’t going anywhere and asked for a manager to call me back which he promptly did. The manager, equally combative when presented with the facts, told me “then you shouldn’t have signed the contract”. Yes, it’s our fault for signing a contract based upon the assumption that salesman was telling us the truth. Shame on us. Negotiating a contract based upon misleading representations made by the dealership/salesman is textbook fraud. The combative reaction on the part of the salesman and manager tells me that they had no way of justifying their fraud. It’s seems clear to me that telling people that their trade-in is only worth so much because they can only wholesale it is just a negotiating tactic to drive down the price they are willing to pay for your trade-in. We tried to find an amicable resolution with both the salesman and the manager and were basically told to kick rocks so now we’re forced to report this unethical business practice to the CT DCP, the CT Attorney Generals Office and the BBB. I just wanted to share our experience so other consumers don’t get defrauded by Mercedes-Benz of Danbury like we did.