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Mercedes-Benz of Stevens Creek

San Jose, CA

4.5
901 Reviews

4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 901 reviews

February 11, 2024

Our experience to buy the car at Stevens Creek was great. Asad helped us all the way to ensure we are buying what we need and never felt any urgency to make the decision. Asad was great through the process More

by Neeraj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad
Feb 13, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi Neeraj, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. Feel free to stop by if you ever need any more help.

February 09, 2024

Sales and service were both extremely helpful and willing to make sure all issues with the car were addressed before and after the sale. More

by Jenn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellen Lans
Feb 13, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 02, 2024

Punctual and efficient Service Technicians. Very thorough Service Rep. I will return soon for a oil change while I wait. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Feb 05, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 16, 2024

The service and return were great! John Stansbury my Service mgr. was professional and efficient. More

by scott.cruse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stansbury
Jan 19, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 15, 2024

I had an absolutely fantastic experience dealing with Chandni Ram at Mercedes-Benz Stevenson Creek. Her knowledge, professionalism, and approachable demeanor made the process of purchasing my new vehicle More

by Leeor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandni Ram
Jan 19, 2024 -

Mercedes-Benz of Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Stevens Creek and we hope to be of service again in the future.

January 07, 2024

Service was great and east drop off and pick up! Also my advisor Erika is wonderful! More

by Laurie Pimentel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Flores 9504
Jan 11, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi Laurie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2024

Very good dealership The sales guy was the most helpful and helped me get a good deal Very smooth transaction More

by phanny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 07, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi Phanny, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2024

I was most pleased with the interaction we had with our sales person Cody Blanchard. He was most helpful in helping me find the car I wanted, he was most fair on our trade-in and generally made this a ple More

by princess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Blanchard, sales; general manager and finance person
Jan 08, 2024 -

Mercedes-Benz of Stevens Creek responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 05, 2024

Nice, clean, very professional. The service manager I have, Susan, is amazing. Very cooperative and accommodating. But if she happens not to be there, the service drops dramatically More

by ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Sulimani
Jan 08, 2024 -

Mercedes-Benz of Stevens Creek responded

Hi Ricardo, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 17, 2023

Amazing customer service! Everyone that works there is happy to help with anything needed. Vincent is a fabulous service agent! More

by Candice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Dec 19, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Candice, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!