Mercedes-Benz of Stevens Creek
San Jose, CA
Filter Reviews by Keyword
By Type
Showing 904 reviews
I have used this dealer for service of my car and have had a very easy transaction. The car loan was ready right away. All concerns were addressed and my service writer went above and beyond even shipping had a very easy transaction. The car loan was ready right away. All concerns were addressed and my service writer went above and beyond even shipping my forgotten sun glasses back to me. Very pleased. More
Service was stellar, as usual for the past many years. Could not ask for better attention to detail combined with excellent communication by the Service Advisor, who has been highly responsive and consist Could not ask for better attention to detail combined with excellent communication by the Service Advisor, who has been highly responsive and consistent. More
Worst service experience ever. Entitled service writers, a service manager that doesn’t want to help and a very messy service process that ends in confusion and frustration every s Entitled service writers, a service manager that doesn’t want to help and a very messy service process that ends in confusion and frustration every single time I come here… More
Steve Kirksey has done a great job with the major suspension breakdown on my S550. I was scheduled to leave town and he made it possible. He not only fixed the problem but delivered the car to my hom suspension breakdown on my S550. I was scheduled to leave town and he made it possible. He not only fixed the problem but delivered the car to my home so that I could use it on my return. More
Emergency tire blowout and my service rep Gisela had a loaner car waiting for me and handled everything that’s why I buy Mercedes at Stevens Creek loaner car waiting for me and handled everything that’s why I buy Mercedes at Stevens Creek More