Mercedes-Benz of Stockton

Mercedes purchased new from Mercedes of Stockton fourteen years ago. It has been serviced exclusively by them. The service department performed the 180,000 mile service on last visit. Their commitment to the years ago. It has been serviced exclusively by them. The service department performed the 180,000 mile service on last visit. Their commitment to the car hasn't changed and is the reason the car is in such fine condition. I have trusted and relied on Jose for nine years. Having purchased and serviced, would recommend without hesitancy. More

Kelly Follett was so patient in contacting the warranty company and dealing with the back and forth of finding out how their process flowed. She is definitely a gem to have representing Mercedes of Stockt company and dealing with the back and forth of finding out how their process flowed. She is definitely a gem to have representing Mercedes of Stockton. The best service I received ever from Mercedes Benz. More

Great having Jose back. I asked for no wash as it not needed. Car was delivered water spotted. I did not have time to bring it back. I had to clean it up that afternoon. I asked for no wash as it not needed. Car was delivered water spotted. I did not have time to bring it back. I had to clean it up that afternoon. More

Efficient and timely Very convenient for me to drop off a vehicle for service and have a loaner car reserved and ready to go! This way my day doesn't stop. With a fleet Very convenient for me to drop off a vehicle for service and have a loaner car reserved and ready to go! This way my day doesn't stop. With a fleet of vehicles I have got to know the service people pretty well! More

Repair and parts promised Understandably with CoVid it is hard to meet face to face. We requested a call and never received the call. In addition...... when we purchased our ve Understandably with CoVid it is hard to meet face to face. We requested a call and never received the call. In addition...... when we purchased our vehicle we were told that we would be instructed how to use many of the functions such as the auto park feature. We were also told that our vehicle came with a cargo screen which we still have not received. We love our car but are disappointed with the follow through. More

Courteous, professional approach to service... they seem to have minimized the impact of COVID restrictions to the best of their abilities... adds to the ownership experience. to have minimized the impact of COVID restrictions to the best of their abilities... adds to the ownership experience. More

Always attentive, helpful and professional I've been bringing my old diesel into Berberian since they were over on West Lane. The new location is top-notch and the staff is quite professional. I've been bringing my old diesel into Berberian since they were over on West Lane. The new location is top-notch and the staff is quite professional. Kudos to Fred Rosete :-) More

Fast and Friendly Excellent courtesy and professionalism, I am always assure of excellent service and vehicle maintenance. Staff is friendly, but respectful and ready Excellent courtesy and professionalism, I am always assure of excellent service and vehicle maintenance. Staff is friendly, but respectful and ready to help at any time. More

Best Experience Ever! I was Very Impressed at how friendly and efficient the staff was, making my needs a priority. I had anticipated a long wait since I didn't have an app I was Very Impressed at how friendly and efficient the staff was, making my needs a priority. I had anticipated a long wait since I didn't have an appointment and was told that there was only one mechanic on staff. Even so, I was out the door and back on the road again in just over an hour. What really made this a special experience is how well the staff communicated with me, giving me updates and including me in the process of repair. Being female, I have had my fair share of condescending attitudes when it comes to my car needs and repairs, so I really appreciate the staff taking time to explain each step, making me feel confident that I made the right choice when I placed my vehicle into their care. More

Always pleased with the level of professionalism and service. Thank you for the high level of consistency. You all should be proud of the brand you have built and protect. service. Thank you for the high level of consistency. You all should be proud of the brand you have built and protect. More