Mercedes-Benz of Sudbury

Perfect Timing I cannot stress enough how much of an incredible experience I had at Mercedes-Benz of Natick. It started with a phone-call for information on a warr I cannot stress enough how much of an incredible experience I had at Mercedes-Benz of Natick. It started with a phone-call for information on a warranty...my car was getting old! I am one lucky woman to have Ali answer when I called...she is phenomenal. Absolutely no pressure, but without losing her professionalism & sales drive, we eventually began talking about the benefits of new Mercedes. Not too sure about my budget, and going away for a week, I said I had to think about it. I had put it to the side, enjoyed my vacation, and come back to my car...(yuck). Like clockwork, Ali called. I swear she is psychic. We talked again, and I decided it was time to go in and see the new models. The next day I met Ali and was introduced to the charming, fast-working, David Shobeiri. I got a good number on my old C300, got great numbers on a new C300 lease (another option I wasn't going to consider until Ali informed me of the benefits...), and I am SO happy. This was one of the best buying experiences (not just with cars, but in any sales transaction) that I have had in A LONG time. You all should know how great this place is. Heck, my daughter is looking for a new Jeep lease, and you know who I called yesterday? Ali. I know she can point me in the right direction. Because of her, and David, I trust in this dealership, in their team, Mercedes-Benz of Natick and Herb Chambers. Thank you for changing the way we look at sales. Or at least, how my family does. PS the roses I got with my new car are still gorgeous!! More

very straight forward, simple, rewarding experience It started out with an innocent request for ePricing - Brianne responded immediately and was able to provide me with great pricing on a new ML350, all It started out with an innocent request for ePricing - Brianne responded immediately and was able to provide me with great pricing on a new ML350, all while I was traveling in Italy. We were then greeted by Al who then located the exact car we are looking for at another dealership. To give an idea of how responsive and easy to work with this team is: I had sent out three other requests for pricing with three local Mercedes dealerships - the other three came back with automated emails AFTER I had purchased the car from Mercedes Natick. Jamie, the finance manager, was straight forward, to the point for the financing piece of the puzzle. Then, Jon was perfect in his service and helpful during the delivery process. I have purchased many cars in the past, this experience was by far, the most painless one - and most importantly, the most straight forward one. We have a toddler, so we don't have much time to waste with negotiating over issues. I made that very clear to the team, and they honored my requests with easy conclusion to every discussion point. Great experience! More

Thank You! My visit to this dealer was highlighted by working with Jeremiah! ! "Jerry" answered all my questions in a professional and no-pressure manner. Jerr My visit to this dealer was highlighted by working with Jeremiah! ! "Jerry" answered all my questions in a professional and no-pressure manner. Jerry has been the most professional salesman that I have worked with during my search for a vehicle and his attention to detail and followup has been second to none. Ultimately, I had to make the decision that a Mercedes wasn't for me, but Jerry was very helpful and understanding during the process. - I will seek out opportunity to work with this fine young man again, and have already referred a friend! More

Impressed with the Team & the ML250 We went in expecting to look at a new ML250 We found the vehicle we were looking for and a great team Cooper Cerulo was great in introducing & tell We went in expecting to look at a new ML250 We found the vehicle we were looking for and a great team Cooper Cerulo was great in introducing & telling us about the car, he worked with us & Michael Collins to get us a good price and Zine Bentoudja made financing easy The real surprise came when we received the car. Jon Noller was amazing at explain the features and setting us up to interact with this great SUV He helped us program our phones to work with the car and went over every detail in a helpful and friendly manner . Impressed with the team & the ML250 Khetporn & Peter More

Excellence, worth the Trip!! Joseph, I had a very pleasant experience at your dealership starting with Client Care Specialist Katrina Arsenault, Finance Manager Jamie McCracken Joseph, I had a very pleasant experience at your dealership starting with Client Care Specialist Katrina Arsenault, Finance Manager Jamie McCracken, Product Delivery Specialist John Noller and the number one sales person Joe Rodriguez!!! Joe, I want to personally thank you and the team at Mercedes Benz of Natick. I’ve been purchasing vehicles for over 27 yrs. You by far are the best salesperson that I’ve encountered!!! I drove over 300 miles (5hrs.) from NJ to Natick, MA to get my dream car. I will tell anyone that my experience with your dealership was worth the trip. What can I say about Joe Rodriguez? He’s number one. Joe has great people skills and was very diligent at following-up on all of my concerns. During every step of the car buying process, Joe has been there for me and my family. I love showing off my Certified Pre-Owned Mercedes Flagship vehicle 2012 S550. There is no doubt in my mind that my next vehicle purchase will be from Joe Rodriguez and the folks at Mercedes-Benz of Natick. Very satisfied customer, Patrick – NJ. More

Great Sales Team I had the pleasure of buying my car with Cooper he was very knowledgeable about the car I was interested in and had a quick answer for every question I had the pleasure of buying my car with Cooper he was very knowledgeable about the car I was interested in and had a quick answer for every question I had I will definitely be buying my next car from him as well More

Happy With Experience What an enjoyable experience I had at MB Natick, in particular with my sales consultant Jerry. I went to the dealership with an old MB I had bought What an enjoyable experience I had at MB Natick, in particular with my sales consultant Jerry. I went to the dealership with an old MB I had bought from a family member looking to trade it in and get an upgrade with something newer. I presented Jerry with my parameters and he went to work. I couldn’t be happier with the results! All my questions were answered and everything was done in a professional, relaxing manner and environment. Needless to say I am very pleased with the car I purchased and the follow up from Jerry had been prompt and appreciated. They have a customer for life with me! More

Top Notch Dealership I recently purchased a new Mercedes S550 at Mercedes Benz of Natick. From the moment I walked in and met Joe Rodriguez I was sold! I had been a lon I recently purchased a new Mercedes S550 at Mercedes Benz of Natick. From the moment I walked in and met Joe Rodriguez I was sold! I had been a long time customer of another dealership and was just stopping in to see a particular interior that my dealer wasn't able to get for at least a few months. I explained the situation to Joe and he couldn't have been nicer. He was friendly, extremely professional, and very knowledgeable. He went "on and on" about all the features of this new Mercedes that I really couldn't wait! I wanted a particular sport package with Exclusive Nappa leather interior and he was able to get the exact model and color in 24 hours. It wasn't easy considering there were only 6 in the country. The entire experience at MB Natick was great. Joe made buying a car easy and hassle free! I have been recommending Joe Rodriguez and MB of Natick since... More

Service Suzanne was totally responsive to all our questions and needs. Very attentive to needs and problems. Work done correctly and on time scheduling of ser Suzanne was totally responsive to all our questions and needs. Very attentive to needs and problems. Work done correctly and on time scheduling of service and loaner use done according to my needs More