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Mercedes-Benz of Sudbury
Sudbury, MA
3,107 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,107 reviews
June 30, 2026
It was one of the best decisions to get the new car from Sudbury. Jaden, Jhohan, Manny and Danaye provided an absolutely phenomenal sales experience, and went above and beyond to secure the deal. Thank you, Sudbury. Jaden, Jhohan, Manny and Danaye provided an absolutely phenomenal sales experience, and went above and beyond to secure the deal. Thank you, all! This is the best dealership. Keep up the good work!! 👏👏👏 More
by ahmadwaleed96
June 25, 2026
I have been dealing with this dealership for several years. I have purchased 3 E-320s over the years. I am currently driving an E-320 2005(purchase new) and have had Fredy Romsey as my customer servic years. I have purchased 3 E-320s over the years. I am currently driving an E-320 2005(purchase new) and have had Fredy Romsey as my customer service representative. I rely on his advice to keep my car running efficiently. His is a pleasure to work with. I find the entire staff very helpful and treat me with great respect from the time I pull my car into the garage to be service to the time I leave the dealership. More
by jack.maranian
June 20, 2026
Great dealership to do to business with. Franco was excellent at accomidating our needs, explaining the process, and options. Franco was excellent at accomidating our needs, explaining the process, and options. More
by Mike
Employees Worked With
June 10, 2026
Helpful and good follow up. Knowledgable and friendly. Good people skills and efficient with purpose Knowledgable and friendly. Good people skills and efficient with purpose More
by Barry Lane
June 01, 2026
The best deals, the best service, and the best cars all in one place. The staff was friendly, professional, and made the entire process easy from start to finish. I highly recommend this dealership to anyo in one place. The staff was friendly, professional, and made the entire process easy from start to finish. I highly recommend this dealership to anyone looking for a great car-buying experience. More
by Natalie
May 22, 2026
Had a service B appointment on 5/18, arrived a little early, got checked in right away. This was a wait visit, so I spent time in the clean and comfortable lounge reading, having coffee and good conversa early, got checked in right away. This was a wait visit, so I spent time in the clean and comfortable lounge reading, having coffee and good conversation. When my car was ready early, Brian explained a couple issues in detail and we made an appointment for those issues and he ordered the parts, More
by tunez02
Employees Worked With
May 21, 2026
Had a good experience , customer service is excellent , Franco Robledo is excellent to work with, very patient , understand what actually needed and makes a good deal work !!! I recommend this dealer an Franco Robledo is excellent to work with, very patient , understand what actually needed and makes a good deal work !!! I recommend this dealer and Franco to work with 😊 More
by Pooja Gupta
May 08, 2026
Great customer service. Steve Boston was a pleasure to work with. He delivered my new car to my home! Steve Boston was a pleasure to work with. He delivered my new car to my home! More
by Elizabeth Theophile
May 03, 2026
Coming in from New Jersey it was extremely challenging to buy a car in Massachusetts due to very restrictive motor vehicle regulations. As a 46 year veteran in the retail automobile business purchasing a car buy a car in Massachusetts due to very restrictive motor vehicle regulations. As a 46 year veteran in the retail automobile business purchasing a car for personal use, this was a difficult transaction for me. Through it all, the shining star was my sales person Dynae Danakos. She not only kept me from bailing out, but has been nothing less than a dedicated super star who relentlessly worked to make me happy. She is a great asset to Mercedes of Sudbury. In the end, they delivered the car to my home in NJ and we love our new car! More
by sonofmoon
April 28, 2026
Had a great experience leasing a new vehicle. The salesperson Vrezh, sales manager Manny and Jay in finance were great to deal with and we received a very good deal vs other local dealer we visi The salesperson Vrezh, sales manager Manny and Jay in finance were great to deal with and we received a very good deal vs other local dealer we visited.. No games, dealer add ons or hidden fees. Highly recommend! More
by Ssteigss
