Mercedes-Benz of Sudbury

Bobby Strickland helped to find a way for me to buy the car I wanted. He was patient but persistent. I enjoyed working with him. He is highly professional, very knowledgeable about the MB line and he worke car I wanted. He was patient but persistent. I enjoyed working with him. He is highly professional, very knowledgeable about the MB line and he worked very hard to win my business. He followed up and delivered exactly what he promised. I am happy to recommend him to anyone. I also appreciate that the service department was eager to review and repair a few items on the car that were very minor. The used car sales manager was willing to help negotiate a fair price for my trade-in, too. I am 100% satisfied. More

John made this purchase very easy. He followed up every step of the way and was in constant contact to make sure I was happy. The transaction was seamless and done exactly the way I wanted right down to th step of the way and was in constant contact to make sure I was happy. The transaction was seamless and done exactly the way I wanted right down to the financing which was handled through a variety of different means. After the sale John continued the follow up. I look forward to having the car serviced at Mercedes of Natick even though I am over 1-1/2 hours away. More

Heather was great- very patient and took time to explain the features of my new car after hours and when it was freezing out! She was very diligent and helped me understand all aspects of my purchase. I lov the features of my new car after hours and when it was freezing out! She was very diligent and helped me understand all aspects of my purchase. I love my new purchase and appreciate the follow-up they did. More

Worked with the sales rep John Angelo and he was curteous,honest and attentive to my needs.My overall experience with Mercedes of Natack was positive and gave me the information I seeked to make an curteous,honest and attentive to my needs.My overall experience with Mercedes of Natack was positive and gave me the information I seeked to make an informed and positive decisision when leasing my next care, and in fact with the help of Mr. Angelo I fell in love with the C class and cant wait to own one More

A truly positive experience all around. Professional sales staff with product knowledge at the ready. The staff went above and beyond even the highest expectations during this transaction. One of the v sales staff with product knowledge at the ready. The staff went above and beyond even the highest expectations during this transaction. One of the vehicles I had selected to consider purchasing was at another location and the sales team had it on site in hours for me to view, which was essential with my limited schedule to shop. It ended up being the vehicle purchased. I also work in a commission based business and was thoroughly impressed with the teamwork and cooperativeness between the sales staff in an otherwise individual business. The atmosphere was congenial, respectful and attention to details never waivered. Every level of management checked in with me to make sure I was satisfied. The entire process was seamless and first class all the way. They want to make sure you are happy. In no small part credit must be given to Pre-Owned sales manager Aidan Power, whose integrity, sincerity and constant follow up made this transaction the best vehicle purchase situation. His exceptional rapport with fellow management, sales staff and service is outstanding. Clearly an invaluable asset to the organization. More

JC was wonderful, not pushy, very informative and patient. I am also a fan of Suzanne because she has looked after me for 13 years and kept my car humming along at a beautiful rate. The dealership patient. I am also a fan of Suzanne because she has looked after me for 13 years and kept my car humming along at a beautiful rate. The dealership takes good care of its customers and follows up with us when one is not expecting it. Very personalized service. More

THe dealership was friendly, easy to work with and not a hard sell. I liked working with Spencer particularly - he was patient and very accommodating answering all my questions. I was perfectly pleased wit hard sell. I liked working with Spencer particularly - he was patient and very accommodating answering all my questions. I was perfectly pleased with the price of the car as I had priced things via Edmunds and was not surprised at all. It was really an excellent experience and of course, I love love love my car. More

Very nice experience. Everyone was pleasant and helpful. Spencer always promptly returned my calls and addressed my questions. I would certainly recommend visiting this dealer. I did like the smart pricin Spencer always promptly returned my calls and addressed my questions. I would certainly recommend visiting this dealer. I did like the smart pricing concept for the pre-owned vehicles...makes the process less stressful! More

My experience at FMW-Herb Chambers was fantastic! My dealer ( Fred Schultz ) was not only extremely knowledgeable and experienced but also friendly. I did not feel as though I was being pressured or sca dealer ( Fred Schultz ) was not only extremely knowledgeable and experienced but also friendly. I did not feel as though I was being pressured or scammed into a vehicle with tired salesman tactics. This is my 3rd car I have bought from Herb Chambers and by far this was my best experience to date. Keep up the good customer service it means everything to me when making my purchases. More

I have been dealing with this dealership for many years. I bought my first Mercedes thirty years ago. Ihave known Steve Boston for thirty years. He recommended Pat Flaherty as my sales rep. I found Pat to b I bought my first Mercedes thirty years ago. Ihave known Steve Boston for thirty years. He recommended Pat Flaherty as my sales rep. I found Pat to be very Knowlegible and we worked well on purchasing my new 350E. I would recommend Pat to my friends who are interested in a new Mercedes. More