Steve Boston

I have visited different Mercedes dealerships and this is THE best one without a doubt. Steve is the definition of exceptional customer service. He is professional, knowledgeable and credible. He was very patient answering all of our questions, helped us find the best deal and provided detailed information on the purchase. It is a stressful process to buy a car but Steve went above and beyond to make my experience easy and enjoyable. I would definitely go back to him for any future purchase. We also had an amazing experience with Caroline when picking up the car. She knows the vehicle inside out and only gave us detailed and clear information on all the functions. It was an exciting delivery experience. Overall this dealership is truly wonderful and customer experience driven. I would highly recommend people to go.

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Work was completed in a timely way. Inspection revealed a problem which was resolved. Communication was excellent and checkin/checkout was easy. Great service department

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Again Mercedes Benz of Natick is truely a great place to buy and service your car . All quality personal and service is outstanding ..keepup the great work !!

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We have been customers of this dealership for 20 years. Frederick Romsey is the best service representative we have ever had! He was extremely attentive to our service needs making sure no detail was missed. We have two cars serviced here so it is very important that we have confidence in the quality of the work as well. Mercedes Benz of Natick gets the job done for us!

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It was very pleasant experience, I did not have to go back and forth , it was fast, we choose the car I liked and made a deal

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Absolutely amazing experience from the beginning to the end!! The entire sales team treated me like family and are all top notch! I’d recommend buying a car here to all my friends & family! Kudos!

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Exceptionally knowledgeable sales team and wonderful buying experience I cannot say enough about Steve Boston and Alex Zizza who went above and beyond to make sure I was happy with my purchase

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The attention I received at Mercedes of Natick, and especially from Salesman, Steve Boston, was exemplary. Car-Buying should always be this easy and satisfying!.

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Great product, exceptional people, beautiful facility and Steve Boston is the consummate professional. You can’t go wrong at Mercedes Benz of Natick. They make you feel at home.

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My experience with Mercedes of Natick has always been fantastic. Just what you should expect from a Mercedes Dealership. I have bought 3 vehicles from them and always found the salesman to be friendly ,professional and knowledgeable. My recent experience with Mercedes of Natick involved service of both cars I own. Our service adviser is Fred Romsey and as always, he was right on top of everything. I asked to be called before the appointments so I could go over the service for both vehicles and the rental arrangements. Fred call me up about a week before to get things in order. The service department has always been, truly exceptional. If you have a problem, squeak, a rattle or something more serious, they really look for it and fix it. Fred Romsey did a great job of keeping me informed of the cars repair progress. Even though I live on Cape Cod, I will always bring my cars to Mercedes of Natick for service. They're that good.

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