Mercedes-Benz of Sudbury

My experience with Herb Chambers MB of Natick was exceptionally positive. For starters, our Sales Representative John Angelo was very courteous, conscientious and professional. He worked within ou exceptionally positive. For starters, our Sales Representative John Angelo was very courteous, conscientious and professional. He worked within our timelines and went out of his way to make sure we had all of the information necessary to make an educated decision. I have the unique experience of previously working in the automotive industry on both sides of the table (in a dealership and as a software vendor) so I can without reservation that that my experience at MB of Natick and in particular, with John Angelo was unique. To that end, I would not hesitate for a moment to recommend the dealership or John. More

Pat Flaherty was a pleasure to work with--no pressure, yet thorough and provided me and my husband with detailed and honest answers to all of our questions. We returned to the Natick dealership multiple t yet thorough and provided me and my husband with detailed and honest answers to all of our questions. We returned to the Natick dealership multiple times, having spent time at competitors' locations comparing prices, financing, etc. and Pat was always a professional, patiently providng us with assistance on our decision to purchase a new Mercedes. More

Understand that I am typically long constructive criticism and short on praise, but I must say that my recent experience was probably the best in my 25 years of purchasing new and/or used automobile criticism and short on praise, but I must say that my recent experience was probably the best in my 25 years of purchasing new and/or used automobiles. Patrick got us in the right car for a fair price (GL-450) and it has exceeded our expectations for a certified Mercedes pre-owned. Patrick was the ultimate professional and both his pre and post sale follow-up were awesome. I'll be back and have already recommended Patrick and the dealership to friends and family. More

We had a wonderful experience working with Pat. He was friendly and went out of his way to work with us. We would certainly recommend the dealership as well as recommend Patrick. We also worked with Jamie friendly and went out of his way to work with us. We would certainly recommend the dealership as well as recommend Patrick. We also worked with Jamie in the finance dept who was great and very informative. It was a pleasure working with them both. More

Pat took the time to explore all our options and gave us the opportunity to order the exact vehichle we wanted. His no-pessure approach was exactly what we needed while shopping for a new car. Our GLK is the opportunity to order the exact vehichle we wanted. His no-pessure approach was exactly what we needed while shopping for a new car. Our GLK is on order and we look foward to an ongoing relationship with Pat and Mercedes Benz of Natick. More

Leased ne Mercedes E 350. Patrick Flaherty was very professional to deal with and made the process from negotiating the price to picking up the car a pleasant experience. He thoroughly went thru all t professional to deal with and made the process from negotiating the price to picking up the car a pleasant experience. He thoroughly went thru all the bell and whistles and I left feeling well taken care of. More

Exceptional service and attention to detail! Fast and responsive and understanding of Internet Sales needs. Steve established trust early on, which is important for long-distance purchases. Though a l responsive and understanding of Internet Sales needs. Steve established trust early on, which is important for long-distance purchases. Though a local buyer purchased the vehicle before we could make a decision, Steve's dedication will help guide us back to MBZ of Natick to find the right car, at the right price, with the RIGHT person. More

I have had quite a few cars bought there-- a 1989 BMW 325 IX, a 2001 BMW X-5, a 2006 Mercedes C-350 4-matic, and a 2009 Mercedes C-300 4-matic. My husband also has bought several cars there. I have always fo IX, a 2001 BMW X-5, a 2006 Mercedes C-350 4-matic, and a 2009 Mercedes C-300 4-matic. My husband also has bought several cars there. I have always found that the people there are friendly, honest, and pleasant to deal with. It is convenient to get cars serviced there for scheduling appointments and getting nice cars for loaners. I would always consider them as first choice. More

My wife and I consider Fred Wentzell to be the reason our sales experience was so positive. We have done business with Fred before he was employed by this dealership and are quite certain that unless he dec sales experience was so positive. We have done business with Fred before he was employed by this dealership and are quite certain that unless he decides to sell Fiats, we'll purchase whatever he is selling from wherever he is selling it More

I have recently purchased a new C class Mercedes. This is my second Mercedes and when I was in the market for a new car, I immediately thought of Fred Wentzell. He helped me with my first purchase and I is my second Mercedes and when I was in the market for a new car, I immediately thought of Fred Wentzell. He helped me with my first purchase and I knew there was no one else I would want to deal with. I called Fred and from the moment we met until I took delivery of my new car, (and beyond) he was readily accessible and so very helpful and patient. He is a wonderful and knowledgeable sales person who genuinely cares about his customers. He made the entire experience very pleasant and stress free. I just love my car!! More