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Mercedes-Benz of Sudbury
Sudbury, MA
2,935 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,935 reviews
August 26, 2023
Joel Arroyo and Jonny Pham were incredibly knowledgeable about all things Mercedes Benz. Very helpful answering questions and setting up the car. about all things Mercedes Benz. Very helpful answering questions and setting up the car. More
by egandg05
August 26, 2023
Jonny & Saena were a great team and both very helpful and provided us a great new car experience. Jonny spent upwards of 2 hours with us showing us how to use our car and the MBUX system. There were so many provided us a great new car experience. Jonny spent upwards of 2 hours with us showing us how to use our car and the MBUX system. There were so many functions that we never would have figured out if it were not for Jonny; many of which have been in previous Mercedes we owned but we were never shown. In summary, if you get a new Mercedes make sure you get Jonny to explain the functions of the car. More
by ryans77
August 26, 2023
Johnny was a wealth of knowledge! He is very friendly, thorough and patient, he went above and beyond answering all of our questions. Highly recommend his service! He is very friendly, thorough and patient, he went above and beyond answering all of our questions. Highly recommend his service! More
by Renataqfa
August 25, 2023
Very helpful with the purchase of our new vehicle. Catered to our every need and are very friendly. Catered to our every need and are very friendly. More
by smilodonianwarrior
Employees Worked With
August 25, 2023
It was a pleasure doing business with the whole team! From the moment I dropped off my car till I picked it up, it was a great experience! Thank you Luis and everyone involved on this service! From the moment I dropped off my car till I picked it up, it was a great experience! Thank you Luis and everyone involved on this service! More
by Andrade
Employees Worked With
Luis Aguasvivas
August 24, 2023
Jonny & Saena were excellent. Very professional and polite and ensured I had a great experience and were focused in doing the right thing in best interest of my behalf. Very professional and polite and ensured I had a great experience and were focused in doing the right thing in best interest of my behalf. More
by emma
August 22, 2023
Jonny was the best customer service person I’ve met in a long long time!!! Went above and beyond to assist me with my new vehicle Very happy with the service and his knowledge of Mercedes long long time!!! Went above and beyond to assist me with my new vehicle Very happy with the service and his knowledge of Mercedes More
by DC
Employees Worked With
August 22, 2023
Took my new vehicle (GLC 300) as it needed a software update and the rear left tail light was not shutting off. Abdul couldn’t have been nicer. They gave me a loaner (nice E350) which I had for 4 days update and the rear left tail light was not shutting off. Abdul couldn’t have been nicer. They gave me a loaner (nice E350) which I had for 4 days as they had to order a new tail light part and as was a Friday part would not arrive til Monday. I got my car back yesterday with the rear taillight fixed and a strong diagnosis of the tail light issue. Was a great service and I much appreciate the loaner vehicle. Would definitely recommend this dealership. More
by Jim
Employees Worked With
Abdul Khalid
August 22, 2023
I highly recommend this dealership to anyone in search of a positive and hassle-free car-buying experience. a positive and hassle-free car-buying experience. More
by leyla
