Mercedes-Benz of Sugar Land

Frank Kelske was very friendly and easy to work with. After I ordered my new Mercedes, he kept me informed as to when it would be built and delivered. Upon delivery, he was knowledgeable in explaining a After I ordered my new Mercedes, he kept me informed as to when it would be built and delivered. Upon delivery, he was knowledgeable in explaining all of the car's features and politely answered all of my questions. Heather in finance was also very friendly and knowledgeable, making the closing easy to understand and fast. More

Having worked with 2 other dealers in this area, in my opinion, this is by far the best. Frank Kelske has been my salesman for the past 4 years and I thoroughly enjoy working with him. opinion, this is by far the best. Frank Kelske has been my salesman for the past 4 years and I thoroughly enjoy working with him. More

Cary Fremaux is my salesman and did an exellent job of customer service on the day of my purchase for my new E350. He is still helping with some issues i am having with my blue tooth phone system. One of customer service on the day of my purchase for my new E350. He is still helping with some issues i am having with my blue tooth phone system. One of the best vehicles I have purchased Thanks More

Seen quickly and efficiently without an appointment. Everyone is friendly and helpful! Michelle is delightful, and the young man who gave me a ride to my office was very kind. Everyone is friendly and helpful! Michelle is delightful, and the young man who gave me a ride to my office was very kind. More

I was pleasantly surprised today when Derek Hightower called me and informed me that my part of my service was actually being covered under my warranty! It made my day! Also my car was ready sooner than called me and informed me that my part of my service was actually being covered under my warranty! It made my day! Also my car was ready sooner than I anticipated and it was clean and shiny! Overall, a great day! Thanks! More

My 25th anniversary gift from my husband was my 2008 Mercedes Benz C300. Which I love. He purchased it in Sugarland. I am so glad because the service has been excellent. The people are curteous and very Mercedes Benz C300. Which I love. He purchased it in Sugarland. I am so glad because the service has been excellent. The people are curteous and very knowledgeable when I have asked questions. They really go out of their way to give the best service. More

Frank Kelske followed up with me after I called into dealership setting up times to meet with him.He share information why I should consider I new Mercedes vs. a used car. I liked his friendly honest a dealership setting up times to meet with him.He share information why I should consider I new Mercedes vs. a used car. I liked his friendly honest approach and would feel comfortable recommended my friends to him.He sold me on going with a new Mercedes and will buy all future cars from him.He is a guy I can trust. He has continued to follow up with my wife on her questions and always makes time to provide her with any question. Thanks Frank and Sugar Land Mercedes!!! Craig Anger More

My service advisor Derek Hightower gave me the best service I have ever had. He explained everything I needed to know really clear to me. And since this is my first time at MB Sugarland. Derek show me service I have ever had. He explained everything I needed to know really clear to me. And since this is my first time at MB Sugarland. Derek show me around and made me comfortable. I'm very satisfied and I will be returning :). More

My purchase experience with Mr. Aundre Crawford was outstanding. He was highly professional and a real pleasure to do business with. His years of experience were obvious by the way he had exceptional k outstanding. He was highly professional and a real pleasure to do business with. His years of experience were obvious by the way he had exceptional knowledge of the 2013 GLK 350 that I purchased. He made me feel like I mattered as a customer and I felt like it was not just business as usual. I was so impressed with Mr. Crawford that I recommended him to my co-workers at the Houston Fire Department where I am a Fire Captain/911 Supervisor. I feel that a lasting relationship was established with Mr. Crawford and Sugarland Mercedes. My wife drives a 2007 CLK 350 and when we are ready to upgrade, we will be calling on Mr. Crawford again. The customer service was exceptional. I will definately continue to bring my business to Mercedes of Sugarland. More

I had the most positive experience with Kurt Houser buying my new car. We were not going to purchase, only look on a Friday night on the way to do errands. Kurt was not pushy and made the whole exper buying my new car. We were not going to purchase, only look on a Friday night on the way to do errands. Kurt was not pushy and made the whole experience a positive! More